2020 BMW 2 Series 228i Gran Coupe xDrive

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  • New 2020 BMW 2 Series 228i Gran Coupe xDrive 1
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Installed Options

Heated Front Seats and Steering Wheel
$550

Ambient Lighting
$250

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Convenience Package
$1700

Includes comfort access keyless entry, panoramic moonroof or moonroof deletion, and SiriusXM radio.

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18 in. Multi Spoke Bi-Color Wheels
$600

Includes 18 x 8.0 wheels with 225/40R18 all season run-flat tires.

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Panoramic Moonroof
$1350

Includes power panoramic moonroof w/ power slide and lift control, comfort opening/closing function, power sunshade, and wind deflector.

MSRP
$42,145
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Vehicle Details

Mileage 2,584
Trim 228i Gran Coupe xDrive
Stock # C20493
VIN WBA73AK02L7F91856
Exterior Color Melbourne Red Metallic
Interior Color Oyster/Black
Gas Mileage City:23 Hwy:33
Doors 4
Passengers 5
Engine 2.0L 4-Cylinder
Transmission 8-Speed Automatic Sport
Drivetrain AWD

Currently Viewing

2020 BMW 2 Series 228i Gran Coupe xDrive

New 2020 BMW 2 Series 228i Gran Coupe xDrive

Mileage: 2,584

Description

8-Speed Automatic Sport 2.0L 4-Cylinder 23/33 City/Highway MPG

Awards:
* JD Power Vehicle Dependability Study

Additional Vehicle Information

  • Features
  • Specs
  • Warranty

Features

Features

  • Comfort
  • Safety
  • Technology
  • Mechanical
  • Exterior
  • Interior

Comfort

Comfort Features

Dash trim leatherette
Center console trim leatherette
Cargo area floor mat carpet,
Floor mat material carpet
Shift knob trim alloy
Armrests rear center folding with pass-thru
Steering wheel trim leather
Interior accents chrome
Floor mats rear, front
Floor material carpet, cargo area carpet

Convenience Features

Cupholders front, rear
Memorized settings 2 driver, climate control, driver seat, side mirrors, audio system
Steering wheel tilt and telescopic
One-touch windows 4
Reading lights front
Power steering variable/speed-proportional
Cargo area light
Cruise control
Retained accessory power
Multi-function remote keyless entry, panic alarm, vehicle and key memory, trunk release
Power windows lockout button
Steering wheel mounted controls audio, cruise control, phone, multi-function, paddle shifter, voice control
Push-button start
Vanity mirrors dual illuminating
Power outlet(s) 12V front and rear
Center console front console with armrest and storage
Rearview mirror auto-dimming
Storage front seatback, door pockets
Touch-sensitive controls

Air Conditioning

Front air conditioning automatic climate control
Front air conditioning zones dual
Air filtration active charcoal
Rear vents second row

Safety

Safety

Rearview monitor in dash
Driver attention alert system
Pre-collision warning system audible warning, visual warning
Traffic sign recognition
Lane keeping assist with blind spot integration
Automatic emergency braking front pedestrian
Impact sensor post-collision safety system, battery disconnect, door unlock, fuel cut-off, alert system
Child safety door locks
Child seat anchors LATCH system
Energy absorbing steering column
Body side reinforcements side impact door beams
Emergency interior trunk release
Camera system rearview
Parking sensors rear, front
Blind spot safety sensor/alert
Lane deviation sensors
Crumple zones front

Airbags

Airbag deactivation occupant sensing passenger
Side airbags front
Knee airbags dual front
Front airbags dual
Side curtain airbags front, rear
Side-curtain airbag rollover sensor

Security

Rolling code security remote
Anti-theft system audio security system, engine immobilizer, alarm with remote
2-stage unlocking doors
Power door locks auto-locking

Mirrors

Side mirrors integrated turn signals, heated, driver side auto-dimming
Side mirror adjustments power, reverse gear tilt, power folding

Technology

Audio System

Radio voice operated, AM/FM, HD radio
Auxiliary audio input Bluetooth, jack, USB, iPod/iPhone
Hard drive 32GB
Antenna type diversity, mast
In-Dash CD single disc, MP3 Playback
Watts 205
Total speakers 10
Radio data system
Speed sensitive volume control
Satellite radio SiriusXM ready

Telematics

Electronic messaging assistance with read function, voice operated
Smart device app function vehicle location, maintenance status, lock operation, horn/light operation
Driver assistance app roadside assistance
Satellite communications BMW Assist
Wireless data link Bluetooth
Navigation system hard drive, voice operated
Phone hands free

In Car Entertainment

Infotainment Apple CarPlay ready
Infotainment screen size 8.8 in.

Instrumentation

Instrument cluster screen size 8.8 in.
Trip computer
Driver information system
Clock
Gauge tachometer
Digital odometer
External temperature display
Warnings and reminders lamp failure, low fuel, engine oil, coolant, maintenance due, tire fill alert
Multi-function display
Fuel economy display MPG, range
Trip odometer

Mechanical

Drivetrain

Drive mode selector
Axle ratio 2.96
4WD type full time
Center differential mechanical

Engine

Auto start/stop
Battery maintenance-free

Brakes

Rear brake type ventilated disc
Brake drying
Emergency braking preparation
Front brake type ventilated disc
Regenerative braking system
Braking assist
Electronic brakeforce distribution
ABS 4-wheel
Power brakes
Cornering brake control

Suspension

Front suspension classification independent
Rear suspension classification independent
Rear suspension type multi-link
Rear spring type coil
Front stabilizer bar
Rear stabilizer bar
Front spring type coil
Front suspension type double ball joint
Rear shock type twin-tube gas
Front struts
Front shock type twin-tube gas

Stability and Traction

Stability control
Traction control
Hill holder control

Exterior

Lights

Daytime running lights LED
Front fog lights LED
Taillights LED, adaptive
Headlights auto high beam dimmer, LED, wiper activated, auto delay off, auto on/off

Tires and Rims

Tire type all season
Wheels alloy
Tire Pressure Monitoring System
Run flat tires

Windows

Window defogger rear
Front wipers speed sensitive, variable intermittent, rain sensing
Power windows safety reverse
Heated windshield washer jets

Exterior Features

Front bumper color body-color
Mirror color body-color
Door handle color body-color
Rear spoiler color body-color
Exhaust tip color chrome
Grille color black, silver surround
Rear bumper color body-color
Exhaust dual tip
Window trim chrome
Rear spoiler lip

Interior

Seats

Driver seat power adjustments height, 10, reclining
Passenger seat power adjustments height, 10, reclining
Rear headrests 2, adjustable, foldable
Rear seat folding split
Front headrests 2, adjustable
Front seat type sport
Upholstery leatherette
Rear seat type 40-20-40 split bench

Seatbelts

Seatbelt pretensioners front
Seatbelt force limiters front
Emergency locking retractors rear, front
Seatbelt warning sensor front
Rear seatbelts 3-point
Front seatbelts 3-point

Steering

Steering ratio 14.0

Specs

Specs

Drive Type

Drive Type AWD

Seating

Standard Seating 5
Max Seating 5
Head Room (front) 39.8 in
Head Room (rear) 35.7 in
Shoulder Room (front) 55.5 in
Shoulder Room (rear) 53.1 in
Leg Room (front) 41.4 in
Leg Room (rear) 34.4 in
Seating Rows 2

Measurements of Size & Shape

Length 178.5 in
Width 81.9 in
Width (without mirrors) 70.9 in
Height 55.9 in
Wheelbase 105.1 in
Ground Clearance 6 in
Track Width (front) 61.5 in
Track Width (rear) 61.5 in

Measurements of Weight

Gross Vehicle Weight Rating 4564 lbs
Gross Vehicle Weight Range 4001-5000 lbs
Curb Weight 3534 lbs

Truck Specifications

Max Payload 928 lbs

Interior Dimensions

Cargo Volume 12 cu ft

Performance Specifications

Aerodynamic Drag 0.27 Cd
Turning Circle 37.4 ft
Acceleration (0-60MPH) 6 seconds

Fuel Tanks

Fuel Capacity 13.2 Gallons

Wheels and Tires

Front Tire Type 225/45R17
Front Wheel Diameter 17.0 x 7.5 in
Rear Tire Type 225/45R17
Rear Wheel Diameter 17.0 x 7.5 in

Warranty

Warranty

  • 24 Hour Roadside Assistance: 48 months / Unlimited miles
  • Corrosion Perforation: 144 months / Unlimited miles
  • Free Scheduled Maintenance: 36 months / 36,000 miles
  • New Car Basic Warranty: 48 months / 50,000 miles
  • Transferable Powertrain: 48 months / 50,000 miles

While we check with car manufacturers and other sources to confirm the accuracy and completeness of the data contained in this chart, we make no guarantees or warranties, either expressed or implied, with respect to the data in this report. Although we make every attempt to keep this chart up to date, all warranty information is subject to change without notice.

Awards

Award
Residual Value Award: Premium Compact Car (2020 Model)
- ALG

Crash-Test Ratings

No Crash Test Data

Green Score

EPA Green Score ( California LEV-III SULEV30 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
7
1
7
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
6
1
6
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

EPA Green Score ( Federal Tier 3 Bin 30 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
7
1
7
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
6
1
6
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

Testimonials

Sherry P.
YELP
7-3-2020
Full Star Full Star Full Star Full Star Full Star

We had a very good experience buying a pre-owned car here. We are new to Phoenix so we didn't have an established dealership relationship. During our car search, it was unbelievable how many dealerships outright lie in their online ads (AutoTrader, etc.) For example, lots of them list the wrong car year, model, advertised price is without tons of add-on fees, or the advertised price is for finance-only, etc. We chose Arrowhead BMW because on the phone they were pretty upfront. Except for the AZ mandatory doc fee of $599, which is a little more than other dealerships I called, there were no other junk fees. And they gave us a fair deal on our trade-in. Erez was our salesperson--he was very personable, professional and knowledgeable! The dealership allowed us to take the car to our mechanic for an independent inspection and our guy said the car was in great condition. Their detail department is fantastic--the car looks like new! It was a MUCH better experience overall than a couple other dealerships we visited.

Guru732Q8
Guru732Q8
CARGURUS
6-24-2020
Full Star Full Star Full Star Empty Star Empty Star

The online experience was good they were very responsive however we're in the middle of a pandemic and no one had a mask on when I came to the dealership

basem jaber
basem jaber
GOOGLE
6-23-2020
Full Star Full Star Full Star Full Star Full Star

If you're looking for a smooth buying car experience without the hassle that usually comes with purchasing a new car, this is your place. While working on a deal I had a family emergency which required me to leave the dealership. They were amazing with checking on me and my family promptly. It seemed the sale of the car took a back seat, and their employees were humans not just sales robots looking for commission. The owner/operator called my cell to check on my family. You just dont find this type of service now days. I will be going through them for my future car purchases as well and I urge if you're in the car market for BMWs you do the same. I'd like to thank Rus, Paul, David and Dana for really helping me out. I truly appreciate all you did to make a deal happen given the circumstances.

Michal Niemkiewicz
Michal Niemkiewicz
GOOGLE
6-22-2020
Full Star Full Star Full Star Full Star Full Star

I am absolutely delighted with the service I received on my BMW X3 at Arrowhead BMW. Service Advisor Jason Brown treated me fairly and with the utmost professionalism. He made it a priority to anticipate my needs and patiently explained my options with me. I am very satisfied and I give Mr. Brown my highest recommendation. Thanks to Mr. Brown, I am a pleased customer and I will be coming back!

Mario Perez
Mario Perez
GOOGLE
6-21-2020
Full Star Full Star Full Star Full Star Full Star

I went in to pick up a small part for my BMW, after talking to Dillon about the part I just ordered online he was able to pull up the item on his computer, told me it was in stock and gave me a great price on it. His customer service was outstanding, and I was extremely impressed by the level of service I received. I will be back for any of BMW's needs!

Gabby Garcia
Gabby Garcia
GOOGLE
6-14-2020
Full Star Full Star Full Star Full Star Full Star

Had the pleasure of working with true professionals. Our salesman Erez Royal provided superb customer service. His knowledge and expertise were impressive. The cherry on top was working with Branch Manager, Brandon. He made sure all our needs were met. We will definitely come back for our next vehicle to Arrowhead BMW!

Tim Tiller
Tim Tiller
GOOGLE
6-14-2020
Full Star Full Star Full Star Full Star Full Star

We have been searching for a 4th family car that was reasonably priced and in good shape. I was pleasantly surprised that we found that car at Arrowhead BMW. The entire team was great to work with and one of the best car buying experiences I have had. They embraced my 18 year old son’s role in the process every step of the way. It was an awesome learning experience for him. I left feeling respected and valued. We will be back again!

Douglas Scott
Douglas Scott
GOOGLE
6-12-2020
Full Star Full Star Full Star Full Star Full Star

Outstanding.

Yaya A
Yaya A
GOOGLE
6-11-2020
Full Star Full Star Full Star Full Star Full Star

I have owned vehicles before, but this is the first time from a dealership. The process was smooth, and right of the bat our advisor Erez Royal made us feel comfortable with no pressure. We went over everything, and he answered all my questions. Can’t wait to put some miles on my new X5. Thank you Erez & the BMW team!

d
CARGURUS
6-11-2020
Full Star Full Star Full Star Full Star Full Star

immediate responce and very helpful

Charles Morman
Charles Morman
GOOGLE
6-11-2020
Full Star Full Star Full Star Full Star Full Star

I brought my car in for routine maintenance, and the service department was fantastic. Andy did a great job taking care of me and keeping me up to date. Would highly recommend this location.

carl abramsen jr.
carl abramsen jr.
GOOGLE
6-11-2020
Full Star Full Star Full Star Full Star Full Star

I had the best experience at Arrowhead BMW. All the staff were helpful and nice. If your ever in need of a BMW ask for Erez Royal. He was very helpful and sold me my first BMW. I LOVE MY 550i and I would recommend him to anyone.

Fadi Dan
Fadi Dan
GOOGLE
6-10-2020
Full Star Full Star Full Star Full Star Full Star
david crum
david crum
GOOGLE
6-9-2020
Full Star Full Star Full Star Full Star Full Star

Erez Royal was amazing! He's very responsive whether it was phone or email. He was knowledgable and answered all my questions about the vehicle (which wasn't even a BMW) and their buying process! We made a deal that I walked away very happy with and I would come back, for sure.

Ashley Miller
Ashley Miller
GOOGLE
6-7-2020
Full Star Full Star Full Star Full Star Full Star

I am happy I decided to switch locations!!! Tom was awesome.

Juan M.
YAHOO
6-6-2020
Full Star Full Star Full Star Full Star Full Star

This review is for those who are trying to find the perfect dealership, I'm sure there's many out there that are great, but this dealership when above and beyond they were extremely helpful and... more

Juan M.
YELP
6-6-2020
Full Star Full Star Full Star Full Star Full Star

This review is for those who are trying to find the perfect dealership, I'm sure there's many out there that are great, but this dealership when above and beyond they were extremely helpful and patient with me Brandon & Jim are great human beings. When me and my wife walked into the dealership we were greeted with love and respect it was never a matter of trying to come off as sales representative they were honestly interested in helping me and my wife find the perfect SUV for our first child on the way!!! Jim & Brando and the whole staff made us feel like home I I'm extremely happy I made the purchase. Me and my wife absolutely love our new member to the family lol I would buy another car at this dealership. Thank you arrowhead BMW -2020 BMW X3 xdrive 30i

Leslie Gunter
Leslie Gunter
GOOGLE
6-4-2020
Full Star Full Star Full Star Full Star Full Star

I love Arrowhead BMW!!! Felix my service advisor was so helpful and gave me phenomenal service. I can’t say enough how appreciative I was of the courtesy vehicle that they loaned me for the few days my car was in getting repaired. I highly recommend Arrowhead BMW. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️❣️

Tammy Doyon
Tammy Doyon
GOOGLE
6-2-2020
Full Star Full Star Full Star Full Star Full Star

So happy to have given Arrowhead BMW a second chance! A few months ago i started looking at new BMW’s because my lease on my 2017 was almost ending, so we were just seeing what we were going to switch into. We went and had the horrible experience of dealing with Rus (if you happen to get him as a sales guy, ASK for Chris, unless you dont mind being treated like garbage) and he showed us a car we liked and proceeded to treat us like GARBAGE and harass on on the phone after we decided not to deal with him....i vowed NEVER to step foot in there again, even for service i was willing to drive from Buckeye (where i live) to Scottsdale for service because of Rus....... Anyways a few months later I start to get calls inviting us to come look for a new car, so I explained why I wouldn’t come back, and eventually i got someone high up who assured me things changed and to give them a second chance. So we did. I saw the commercial for the M235i and it was love at first sight, so off we went. Chapman was where we initially went and they were not willing to stick by their own deal 🤷‍♀️ So we started talking to Brandon at Arrowhead and am SO glad he hooked us up with Chris! Brandon and Chris worked tirelessly to get the car i test drove from Chapman to their lot, and it was a process as Chapman did not want to cooperate. But After a bit of back and forth they got it and Brandon honored the original deal, and Chris made it an easy process! Chris went above and beyond what we ever expected and we will be lifelong clients of his! Russ made it a point to continue staring and giving dirty looks the whole time we were there, and his behavior was COMPLETELY unprofessional and disrespectful, but Chris and his professionalism and friendliness made the process so so so good!!! Id definitely NEVER but another BMW frim anyone other than Chris!!! We will follow and remain his lifelong clients from this point on!!! My ONLY suggestion would be for Rus to be terminated, or have him take classes on how to treat clients!!! Thank You Chris! We LOVE our car!!! And we appreciate all the work it took to make this happen!!!!

Stanford Suguitan
Stanford Suguitan
GOOGLE
5-29-2020
Full Star Full Star Full Star Full Star Full Star
anna moreno
anna moreno
GOOGLE
5-28-2020
Full Star Full Star Full Star Full Star Full Star

Excelente experience with Erez Royal and him manager, Steve , really nice people we buy a cash truck and they give as a very good price. Thank you Arrowhead BMW from loop 101 and Union Hill, I am really recommending 199 %.

Anamaria Stella M.
Anamaria Stella M.
YAHOO
5-27-2020
Full Star Full Star Full Star Full Star Full Star

The guys at BMW Arrowhead are True Professionals! From the sales man Ed, to the managers, everyone worked hard to get me the best deal ! Amazing professionals First oil change was such a fun day!... more

Anamaria Stella M.
Anamaria Stella M.
YELP
5-27-2020
Full Star Full Star Full Star Full Star Full Star

The guys at BMW Arrowhead are True Professionals! From the sales man Ed, to the managers, everyone worked hard to get me the best deal ! Amazing professionals First oil change was such a fun day! Got to drive the newest BMW in the meantime Andy is amazing ! Thank you to everyone at this dealership ! You guys are the BEST! Will always recommend this dealership!

Anthony Plainer
Anthony Plainer
GOOGLE
5-26-2020
Full Star Full Star Full Star Full Star Full Star
Andy Adams
Andy Adams
GOOGLE
5-25-2020
Full Star Full Star Full Star Full Star Full Star

Very friendly staff!

David Grant
David Grant
GOOGLE
5-25-2020
Full Star Full Star Full Star Full Star Full Star

BMW it's the ultimate ultimate driving machine everyone know that. But when you buying the ultimate driving machine you expect to the ultimate buying experience and that you'll get from Erez Royal at arrowhead bmw. young, respectful and handsome European guy Very knowledgeable and not only with BMW Product. Ultimate customer service and buying experience He treated us as a family from the moment we arrived until we left with our new x5. Do yourself a big favor don't waste your time Just go and see Erez for your next BMW. Thank you

Paula J
Paula J
GOOGLE
5-24-2020
Full Star Full Star Full Star Full Star Full Star

A very nice and pleasant surprise from the time that I drove on the lot until I drove out in my new car.Erez is the best.He worked hard to get me the car that I wanted.A very nice man,and handsome ,too.LOL.Jason also bent over backwards to make the deal happen.I will recommend Arrowhead BMW to all my friends!Just ask for EREZ.😃

Justine Weaver
Justine Weaver
GOOGLE
5-24-2020
Full Star Full Star Full Star Full Star Full Star

We purchased GMC Yukon XL. Dennis Hanke was amazing. We had recently purchased a GMC Terrain from a another local dealership this experience was far superior.

alma garcia
alma garcia
GOOGLE
5-24-2020
Full Star Full Star Full Star Full Star Full Star
mario Ramirez
mario Ramirez
GOOGLE
5-23-2020
Full Star Full Star Full Star Full Star Full Star

Love my new X5. Thanks to Erez, Zach, Dana, and Brandon. Super fun experience!!

Christopher Merrill
Christopher Merrill
GOOGLE
5-22-2020
Full Star Full Star Full Star Full Star Full Star

I really enjoyed my car buying experience at Arrowhead BMW. When there was a slight problem with the convertible top, Andy in the service department had it fixed immediately. Great experience all the way!

Dalton M.
YELP
5-22-2020
Full Star Full Star Full Star Full Star Full Star

I didn't end up buying the vehicle that I was looking at but Chris Ionita was great to work with. He was quick to answer any questions that I had and sent me a video of the car before pictures of it were up online. No pressure and easy to work with.

Edna Solis
Edna Solis
GOOGLE
5-21-2020
Full Star Full Star Full Star Full Star Full Star

Excellent customer service , Erez great ,awesome salesman!! Zack bmw genius was was very knowledgeable! Thank you guys!!!

Jesus Solis
Jesus Solis
GOOGLE
5-21-2020
Full Star Full Star Full Star Full Star Full Star

Excellent service from Erez Royal friendly no pressure sales highly recommend...

GuruBY4FX
GuruBY4FX
CARGURUS
5-21-2020
Full Star Full Star Full Star Full Star Full Star

Russ was a great guy and helped me and kept in contact with me. I bought a different vehicle but amazing customer service definitely recommend working with them.

Chris Sato
Chris Sato
GOOGLE
5-19-2020
Full Star Full Star Full Star Full Star Full Star

As an employee with a retail repair shop, I have to send a huge thank you to the staff in the parts department, specifically Jason, for the "above and beyond" service provided. I'd also like to recognize the other team members that were a part of the "solution process" including the technicians that took time away from their work to help us resolve an issue and even Ivan, the parts driver for his excellent follow up customer service to Jason. The entire experience was top shelf and should be recognized. The parts and service department worked together to help in providing a solution that ultimately made a very happy consumer. Thank you again and I look forward to our continued partnership! Chris

CBA Litchfield Park
CBA Litchfield Park
GOOGLE
5-19-2020
Full Star Full Star Full Star Full Star Full Star
Robin Gore
Robin Gore
GOOGLE
5-16-2020
Full Star Full Star Full Star Full Star Full Star

Erez is awesome!! This is our second purchase through him. He has always gone above and beyond. He found the vehicle for us within our budget, and when we walked in he had treats and gifts ready for our two girls in tow. Made them feel special, and it was nice to talk to a actual friend and not a pushy salesman. The rest of the staff was very kind and professional. We will definitely be back and will refer our friends!! Thankyou Erez for being amazing!!

MarkWayne007
CARGURUS
5-14-2020
Full Star Full Star Full Star Full Star Full Star

Excellent customer service people. They are eager and helpful in accommodating their business and time to their customers' work schedule. I highly recommend them.

David Olivas
David Olivas
GOOGLE
5-14-2020
Full Star Full Star Full Star Full Star Full Star

Never had a car buying experience so relaxing and enjoyable. No hassle involved and was given an honest price and value for my trade. Thank you Bailey and Steve for making the buying experience so fun and easy! Thanks to Justin for teaching me everything about my new 540i and thanks to Doug for expediting the finance process when it started getting late.

Ebony
CARGURUS
5-11-2020
Full Star Full Star Full Star Full Star Full Star

Eric was nice and went above and beyond to help me! Also Doug and Dana in financing were really great!

Mary Tygart
Mary Tygart
GOOGLE
5-8-2020
Full Star Full Star Full Star Full Star Full Star

We just enjoyed working with Erez Royal on our BMW purchase. Erez is personable, and really knows his product, and is not a a pushy salesman. It is like doing business with a friend or an associate, you have a conversation. Emily, in finance is equally knowledgeable in her arena, and down to earth. And it did not take 5-hours! This is how business, a car purchase should work. Great term, great product! Thank You! Terry & Mary

Daniel Johnson
Daniel Johnson
GOOGLE
5-8-2020
Full Star Full Star Full Star Full Star Full Star
Eliseveta Ronakov
Eliseveta Ronakov
GOOGLE
5-8-2020
Full Star Full Star Full Star Full Star Full Star

I'd like to review, singing the phenomenal praise of Arrowhead BMW. After a drawn out depressing hunt for a specific BMW, I was near the end and prepared to give up and settle. I had visited 3 previous BMW dealerships, and while all carried the model I sought, all lacked the condition I sought. Fast forward to a hail mary phone call to Arrowhead BMW, and Rus Smith. Rus not only had two, nearly identical and exact vehicles in the model I was seeking, they were PRISTINE. The care and condition of the vehicles on this lot cannot be downplayed. I was blown away by how far superior Arrowhead BMWs inventory was, and the absolute care which was taken with these vehicles. After minimal deliberation, strong and courteous guidance by Rus Smith, and a deep inspection of the two options, I was able to find MY car. The joy...the pure, unadulterated joy in finding your dream car attainable is something that cannot be conveyed. We can get into price specifics, the negotiation process, financing, and preparation for the sale- but all of that pales against the true human care and concern taken by my personal team, led by Rus Smith. Here, I will make a personal note to Arrowhead BMW for taking excellent care of me, providing the most comfortable buying experience, and providing me the most accurate information so that I could make the most sensible decision. I cannot possibly articulate how wonderful this entire team team is. From phone call to final signing, I felt heard, appreciated, and guided. These guys are top of their class. Check out their website or give them a call directly to secure the BEST purchase experience of your lifetime.

GuruC79F1
CARGURUS
5-5-2020
Full Star Full Star Full Star Full Star Full Star

Chris was great, very friendly, and a straight shooter! Would recommend this dealership to anyone! You cannot say that too often, even though we decided against getting the car.

Robert
Robert
GOOGLE
5-5-2020
Full Star Full Star Full Star Full Star Full Star

Hands down best BMW experience in Phoenix metro! I have purchased from Chapman BMW in Chandler in the past and attempted to purchase from them again. Both experiences with them were awful. Decided to make the trip out to Arrowhead BMW to give them a try after visiting the other BMW dealerships in Phoenix and Scottsdale. Wow!!! I was blown away by their professionalism and incredible customer service!!! Eric Nelson, my sales rep, was incredible! That guy went over and beyond to make a very challenging situation workout in my favor. He is by far one of the hardest working people I've come across in a long time. He works endlessly for his customers. I also worked with Doug quite a bit. He seemed to have multiple hats due to the pandemic that's currently going on. What a stellar guy as well! The whole experience was amazing! If you're in search of a BMW I would highly encourage you to give this place a try before going to any of the other (I've been to them all) BMW dealerships in the area. I'm sure everyone at Arrowhead BMW is great to work with, but I personally can't recommend Eric Nelson enough. I am now a customer for life!

Robert S.
Robert S.
YAHOO
5-5-2020
Full Star Full Star Full Star Full Star Full Star

Hands down best BMW experience in Phoenix metro! I have purchased from Chapman BMW in Chandler in the past and attempted to purchase from them again. Both experiences with them were awful. Decided... more

Robert S.
Robert S.
YELP
5-5-2020
Full Star Full Star Full Star Full Star Full Star

Hands down best BMW experience in Phoenix metro! I have purchased from Chapman BMW in Chandler in the past and attempted to purchase from them again. Both experiences with them were awful. Decided to make the trip out to Arrowhead BMW to give them a try after visiting the other BMW dealerships in Phoenix and Scottsdale. Wow!!! I was blown away by their professionalism and incredible customer service!!! Eric Nelson, my sales rep, was incredible! That guy went over and beyond to make a very challenging situation workout in my favor. He is by far one of the hardest working people I've come across in a long time. He works endlessly for his customers. I also worked with Doug quite a bit. He seemed to have multiple hats due to the pandemic that's currently going on. What a stellar guy as well! The whole experience was amazing! If you're in search of a BMW I would highly encourage you to give this place a try before going to any of the other (I've been to them all) BMW dealerships in the area. I'm sure everyone at Arrowhead BMW is great to work with, but I personally can't recommend Eric Nelson enough. I am now a customer for life!

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