New 2020 BMW X7 xDrive40i

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Installed Options

Aluminum Running Boards
$400

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22 in. Y-Spoke Bi-Color Orbit Grey Alloy Wheels
$1300

Includes 22-inch alloy wheels w/ 275/40R22 front and 315/35R22 rear run-flat tires.

5-Zone Automatic Climate Control
$800

Fineline Stripe Brown High-Gloss Wood Interior Trim
N/A

Glass Controls
$650

Remote Engine Start
$300

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Harman Kardon Surround Sound System
$875

Includes harman/kardon surround sound system with 16 speakers and 464 watts.

Head-Up Display
$1100

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Parking Assistance Package
$800

Includes Parking Assistant Plus, drive recorder, and surround view.

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Premium Package
$2800

Includes remote engine start, soft close automatic doors, rear manual side window shades, head-up display, Harman Kardon surround sound system, and gesture control.

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Luxury Seating Package
$1600

Includes front ventilated seats, multi-contour seats, and front massaging seats.

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Multi-Contour Seats
$750

Includes 20-way power multi-contour front seats with electronically adjustable headrests and upper-backrest segment, backrest width and lumbar support, and memory for front seats, exterior mirrors, and steering column.

Second-Row Captain's Chairs
$850

Front Ventilated Seats
$500

MSRP
$85,545
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Vehicle Details

Mileage 5
Trim xDrive40i
Stock # X20153
VIN 5UXCW2C04L9B02079
Exterior Color Arctic Gray Metallic
Interior Color Black W/Vernasca Leather Upholstery
Gas Mileage City:20 Hwy:25
Doors 4
Passengers 7
Engine 3.0L I6 DOHC 24V
Transmission 6-Speed Automatic Sport
Drivetrain AWD

Currently Viewing

2020 BMW X7 xDrive40i

New 2020 BMW X7 xDrive40i

Mileage: 5

Description

6-Speed Automatic Sport 3.0L I6 DOHC 24V

Additional Vehicle Information

  • Features
  • Specs
  • Warranty

Features

Features

  • Exterior
  • Comfort
  • Interior
  • Safety
  • Technology
  • Mechanical

Exterior

Exterior Features

Window trim aluminum
Front bumper color body-color
Mirror color body-color
Door handle color body-color
Rear spoiler roofline
Rear spoiler color body-color
Grille color chrome
Exhaust tip color chrome
Rear bumper color body-color, chrome accents
Body side moldings chrome accents
Exhaust dual tip

Roof

Moonroof / Sunroof tilt/slide, power panoramic, power sunshade, one-touch open/close, anti-trapping
Roof rails color aluminum
3rd row moonroof / sunroof fixed glass
Roof rails
Moonroof / Sunroof wind deflector

Lights

Daytime running lights LED
Front fog lights LED
Headlights cornering, auto high beam dimmer, LED, wiper activated, auto delay off, auto on/off, self-leveling
Taillights LED, adaptive

Tires and Rims

Tire type all season
Wheels alloy
Tire Pressure Monitoring System
Run flat tires

Windows

Rear wiper intermittent, with washer
Window defogger rear
Front wipers speed sensitive, variable intermittent, rain sensing
Power windows safety reverse, remotely operated
Rear privacy glass

Doors

Liftgate window fixed
Rear door type power liftgate, split liftgate

Comfort

Comfort Features

Center console trim leatherette, wood
Cargo area floor mat carpet
Floor mat material carpet
Dash trim wood
Shift knob trim alloy
Steering wheel trim leather
Door trim wood, leatherette
Interior accents wood, aluminum
Armrests rear folding, rear center with cupholders
Floor mats rear, front
Floor material carpet, cargo area carpet

Convenience Features

Memorized settings liftgate, 2 driver, steering wheel, climate control, driver seat, side mirrors, audio system
Wireless charging station front
Cupholders front, third row, rear
Adaptive cruise control
Power outlet(s) 12V cargo area, 12V front and rear
One-touch windows 4
Cargo cover retractable
Reading lights front, rear
Power steering variable/speed-proportional
Easy entry manual rear seat
Multi-function remote illuminated entry, panic alarm, vehicle and key memory, proximity entry system, trunk release
Cargo area light
Retained accessory power
Power windows lockout button
Courtesy lights door
Steering wheel mounted controls audio, cruise control, phone, multi-function, navigation, paddle shifter, voice control
Universal remote transmitter garage door opener
Push-button start
Vanity mirrors dual illuminating
Assist handle rear, front
Center console front console with armrest and storage
Steering wheel power tilt and telescopic
Rearview mirror auto-dimming
Footwell lights color-adjustable
Storage in floor, front seatback, cargo tie-down anchors and hooks, door pockets, accessory hook
Ambient lighting color-adjustable
Touch-sensitive controls

Air Conditioning

Rear air conditioning automatic climate control, independently controlled
Front air conditioning automatic climate control
Front air conditioning zones dual
Rear air conditioning zones dual
Air filtration active charcoal
Rear vents third row

Interior

Seatbelts

Emergency locking retractors third row, rear, front
Seatbelt pretensioners front
Seatbelt force limiters front
Seatbelt warning sensor front
Third row seatbelts 3-point
Rear seatbelts 3-point
Front seatbelts 3-point

Seats

Passenger seat power adjustments 4-way power lumbar, height, 16, reclining
Driver seat power adjustments height, 16, 4-way power lumbar, reclining
Third row headrests 2, adjustable
Passenger seat heated
Front headrests power adjustable, 2
Driver seat heated
Rear headrests 3, adjustable
Rear seat folding split
Third row seat type 50-50 split bench
Front seat type sport
Upholstery leatherette
Rear seat type 40-20-40 split bench
Third row seat folding split, flat

Safety

Safety

Rearview monitor in dash
Cross traffic alert rear
Driver attention alert system
Pre-collision warning system vibrating steering wheel, audible warning, visual warning
Automatic emergency braking front pedestrian
Impact sensor post-collision safety system, battery disconnect, door unlock, fuel cut-off, alert system
Child safety door locks
Child seat anchors LATCH system
Energy absorbing steering column
Body side reinforcements side impact door beams
Camera system rearview
Parking sensors rear, front
Blind spot safety sensor/alert
Lane deviation sensors
Crumple zones front

Airbags

Airbag deactivation occupant sensing passenger
Side airbags front
Knee airbags dual front
Front airbags dual
Side curtain airbags front, third row, rear
Side-curtain airbag rollover sensor

Security

Anti-theft system audio security system, engine immobilizer, alarm with remote
Power door locks anti-lockout, auto-locking
2-stage unlocking doors

Mirrors

Side mirrors integrated turn signals, heated, driver side auto-dimming
Side mirror adjustments power, reverse gear tilt, power folding

Technology

Audio System

Radio voice operated, touch screen display, AM/FM, HD radio
Auxiliary audio input Bluetooth, jack, USB, iPod/iPhone
Hard drive 20GB
Antenna type diversity, mast
Watts 205
Total speakers 10
Radio data system
Speed sensitive volume control
Satellite radio SiriusXM

Telematics

Wifi hotspot
Smart device app function vehicle location, maintenance status, lock operation, horn/light operation
Driver assistance app roadside assistance
Satellite communications BMW Assist
Wireless data link Bluetooth
Navigation system hard drive, touch screen display, voice operated
Phone hands free
Real time traffic

In Car Entertainment

Connected in-car apps weather, news, Google search
Infotainment Apple CarPlay ready
Infotainment screen size 12.3 in.

Instrumentation

Customizable instrument cluster
Instrument cluster screen size 12.3 in.
Trip computer
Driver information system
Clock
Gauge tachometer
Compass
Digital odometer
External temperature display
Warnings and reminders lamp failure, low fuel, engine oil, coolant, maintenance due, tire fill alert
Multi-function display
Fuel economy display MPG, range
Trip odometer

Mechanical

Drivetrain

Drive mode selector
4WD type full time
Center differential mechanical
Axle ratio 3.64

Engine

Auto start/stop
Battery saver
Battery maintenance-free

Stability and Traction

Hill descent control
Stability control
Traction control
Hill holder control
Roll stability control

Brakes

Rear brake type ventilated disc
Brake drying
Emergency braking preparation
Front brake type ventilated disc
Regenerative braking system
Braking assist
Electronic brakeforce distribution
ABS 4-wheel
Power brakes
Electronic parking brake auto off
Cornering brake control

Suspension

Front suspension classification independent
Self leveling suspension
Rear suspension classification independent
Front suspension type double wishbone
Rear suspension type multi-link
Rear spring type coil
Front stabilizer bar
Rear stabilizer bar
Front spring type coil
Driver adjustable suspension ride control
Active suspension
Suspension control electronic
Rear shock type gas
Front shock type gas
Front struts
Air suspension

Towing and Hauling

Trailer hitch ready

Specs

Specs

Drive Type

Drive Type AWD

Seating

Standard Seating 7
Max Seating 7
Head Room (front) 41.9 in
Head Room (rear) 39.9 in
Shoulder Room (front) 60 in
Shoulder Room (rear) 58.1 in
Leg Room (front) 39.8 in
Leg Room (rear) 37.6 in
Seating Rows 3
Head Room (third row) 36.6 in
Shoulder Room (third row) 47.9 in
Leg Room (third row) 33.3 in

Measurements of Size & Shape

Length 203.3 in
Width 87.3 in
Width (without mirrors) 78.7 in
Height 71.1 in
Wheelbase 122.2 in
Ground Clearance 8.7 in
Angle of Approach 23.1 degrees
Angle of Departure 20.5 degrees
Track Width (front) 66.3 in
Track Width (rear) 67.1 in
Break-over Angle 17.1 degrees

Measurements of Weight

Gross Vehicle Weight Rating 6989 lbs
Gross Vehicle Weight Range 6001-7000 lbs
Curb Weight 5370 lbs
Base Towing Capacity 5400 lbs
Max Towing Capacity 7500 lbs

Truck Specifications

Max Payload 1202 lbs

Performance Specifications

Aerodynamic Drag 0.33 Cd
Turning Circle 42.8 ft
Acceleration (0-60MPH) 5.8 seconds

Fuel Tanks

Fuel Capacity 21.9 Gallons

Wheels and Tires

Front Tire Type 285/45R21 113H
Front Wheel Diameter 21.0 x 9.5 in
Rear Tire Type 285/45R21 113H
Rear Wheel Diameter 21.0 x 9.5 in

Interior Dimensions

Cargo Volume (rear seats down) 90.4 cu ft
Cargo Volume (third row down) 48.6 cu ft

Warranty

Warranty

  • 24 Hour Roadside Assistance: 48 months / Unlimited miles
  • Corrosion Perforation: 144 months / Unlimited miles
  • Free Scheduled Maintenance: 36 months / 36,000 miles
  • New Car Basic Warranty: 48 months / 50,000 miles
  • Transferable Powertrain: 48 months / 50,000 miles

While we check with car manufacturers and other sources to confirm the accuracy and completeness of the data contained in this chart, we make no guarantees or warranties, either expressed or implied, with respect to the data in this report. Although we make every attempt to keep this chart up to date, all warranty information is subject to change without notice.

Awards

Award
World Luxury Car of the Year: Nominee (2020 Model)
- World Car of the Year

Crash-Test Ratings

2020 BMW X7 SUV AWD

Overall
N/A
Front Crash Overall
N/A
Front Crash Driver
N/A
Front Crash Passenger
N/A
Side Crash Overall
N/A
Side Barrier Overall
N/A
Side Barrier Driver
N/A
Side Barrier Passenger
N/A
Side Pole Driver
N/A
Side Combined Front
N/A
Side Combined Rear
N/A
Rollover
N/A

Green Score

EPA Green Score ( California LEV-III ULEV125 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
3
1
3
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
4
1
4
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

EPA Green Score ( Federal Tier 3 Bin 125 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
3
1
3
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
4
1
4
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

Testimonials

Leslie Gunter
Leslie Gunter
GOOGLE
6-4-2020
Full Star Full Star Full Star Full Star Full Star

I love Arrowhead BMW!!! Felix my service advisor was so helpful and gave me phenomenal service. I can’t say enough how appreciative I was of the courtesy vehicle that they loaned me for the few days my car was in getting repaired. I highly recommend Arrowhead BMW. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️❣️

Tammy Doyon
Tammy Doyon
GOOGLE
6-2-2020
Full Star Full Star Full Star Full Star Full Star

So happy to have given Arrowhead BMW a second chance! A few months ago i started looking at new BMW’s because my lease on my 2017 was almost ending, so we were just seeing what we were going to switch into. We went and had the horrible experience of dealing with Rus (if you happen to get him as a sales guy, ASK for Chris, unless you dont mind being treated like garbage) and he showed us a car we liked and proceeded to treat us like GARBAGE and harass on on the phone after we decided not to deal with him....i vowed NEVER to step foot in there again, even for service i was willing to drive from Buckeye (where i live) to Scottsdale for service because of Rus....... Anyways a few months later I start to get calls inviting us to come look for a new car, so I explained why I wouldn’t come back, and eventually i got someone high up who assured me things changed and to give them a second chance. So we did. I saw the commercial for the M235i and it was love at first sight, so off we went. Chapman was where we initially went and they were not willing to stick by their own deal 🤷‍♀️ So we started talking to Brandon at Arrowhead and am SO glad he hooked us up with Chris! Brandon and Chris worked tirelessly to get the car i test drove from Chapman to their lot, and it was a process as Chapman did not want to cooperate. But After a bit of back and forth they got it and Brandon honored the original deal, and Chris made it an easy process! Chris went above and beyond what we ever expected and we will be lifelong clients of his! Russ made it a point to continue staring and giving dirty looks the whole time we were there, and his behavior was COMPLETELY unprofessional and disrespectful, but Chris and his professionalism and friendliness made the process so so so good!!! Id definitely NEVER but another BMW frim anyone other than Chris!!! We will follow and remain his lifelong clients from this point on!!! My ONLY suggestion would be for Rus to be terminated, or have him take classes on how to treat clients!!! Thank You Chris! We LOVE our car!!! And we appreciate all the work it took to make this happen!!!!

Stanford Suguitan
Stanford Suguitan
GOOGLE
5-29-2020
Full Star Full Star Full Star Full Star Full Star
anna moreno
anna moreno
GOOGLE
5-28-2020
Full Star Full Star Full Star Full Star Full Star

Excelente experience with Erez Royal and him manager, Steve , really nice people we buy a cash truck and they give as a very good price. Thank you Arrowhead BMW from loop 101 and Union Hill, I am really recommending 199 %.

Anamaria Stella M.
Anamaria Stella M.
YELP
5-27-2020
Full Star Full Star Full Star Full Star Full Star

The guys at BMW Arrowhead are True Professionals! From the sales man Ed, to the managers, everyone worked hard to get me the best deal ! Amazing professionals First oil change was such a fun day! Got to drive the newest BMW in the meantime Andy is amazing ! Thank you to everyone at this dealership ! You guys are the BEST! Will always recommend this dealership!

Anthony Plainer
Anthony Plainer
GOOGLE
5-26-2020
Full Star Full Star Full Star Full Star Full Star
Andy Adams
Andy Adams
GOOGLE
5-25-2020
Full Star Full Star Full Star Full Star Full Star

Very friendly staff!

David Grant
David Grant
GOOGLE
5-25-2020
Full Star Full Star Full Star Full Star Full Star

BMW it's the ultimate ultimate driving machine everyone know that. But when you buying the ultimate driving machine you expect to the ultimate buying experience and that you'll get from Erez Royal at arrowhead bmw. young, respectful and handsome European guy Very knowledgeable and not only with BMW Product. Ultimate customer service and buying experience He treated us as a family from the moment we arrived until we left with our new x5. Do yourself a big favor don't waste your time Just go and see Erez for your next BMW. Thank you

Paula J
Paula J
GOOGLE
5-24-2020
Full Star Full Star Full Star Full Star Full Star

A very nice and pleasant surprise from the time that I drove on the lot until I drove out in my new car.Erez is the best.He worked hard to get me the car that I wanted.A very nice man,and handsome ,too.LOL.Jason also bent over backwards to make the deal happen.I will recommend Arrowhead BMW to all my friends!Just ask for EREZ.😃

Justine Weaver
Justine Weaver
GOOGLE
5-24-2020
Full Star Full Star Full Star Full Star Full Star

We purchased GMC Yukon XL. Dennis Hanke was amazing. We had recently purchased a GMC Terrain from a another local dealership this experience was far superior.

alma garcia
alma garcia
GOOGLE
5-24-2020
Full Star Full Star Full Star Full Star Full Star
mario Ramirez
mario Ramirez
GOOGLE
5-23-2020
Full Star Full Star Full Star Full Star Full Star

Love my new X5. Thanks to Erez, Zach, Dana, and Brandon. Super fun experience!!

Christopher Merrill
Christopher Merrill
GOOGLE
5-22-2020
Full Star Full Star Full Star Full Star Full Star

I really enjoyed my car buying experience at Arrowhead BMW. When there was a slight problem with the convertible top, Andy in the service department had it fixed immediately. Great experience all the way!

Dalton M.
YAHOO
5-22-2020
Full Star Full Star Full Star Full Star Full Star

I didn't end up buying the vehicle that I was looking at but Chris Ionita was great to work with. He was quick to answer any questions that I had and sent me a video of the car before pictures of... more

Dalton M.
YELP
5-22-2020
Full Star Full Star Full Star Full Star Full Star

I didn't end up buying the vehicle that I was looking at but Chris Ionita was great to work with. He was quick to answer any questions that I had and sent me a video of the car before pictures of it were up online. No pressure and easy to work with.

Edna Solis
Edna Solis
GOOGLE
5-21-2020
Full Star Full Star Full Star Full Star Full Star

Excellent customer service , Erez great ,awesome salesman!! Zack bmw genius was was very knowledgeable! Thank you guys!!!

Jesus Solis
Jesus Solis
GOOGLE
5-21-2020
Full Star Full Star Full Star Full Star Full Star

Excellent service from Erez Royal friendly no pressure sales highly recommend...

GuruBY4FX
GuruBY4FX
CARGURUS
5-21-2020
Full Star Full Star Full Star Full Star Full Star

Russ was a great guy and helped me and kept in contact with me. I bought a different vehicle but amazing customer service definitely recommend working with them.

Chris Sato
Chris Sato
GOOGLE
5-19-2020
Full Star Full Star Full Star Full Star Full Star

As an employee with a retail repair shop, I have to send a huge thank you to the staff in the parts department, specifically Jason, for the "above and beyond" service provided. I'd also like to recognize the other team members that were a part of the "solution process" including the technicians that took time away from their work to help us resolve an issue and even Ivan, the parts driver for his excellent follow up customer service to Jason. The entire experience was top shelf and should be recognized. The parts and service department worked together to help in providing a solution that ultimately made a very happy consumer. Thank you again and I look forward to our continued partnership! Chris

CBA Litchfield Park
CBA Litchfield Park
GOOGLE
5-19-2020
Full Star Full Star Full Star Full Star Full Star
Robin Gore
Robin Gore
GOOGLE
5-16-2020
Full Star Full Star Full Star Full Star Full Star

Erez is awesome!! This is our second purchase through him. He has always gone above and beyond. He found the vehicle for us within our budget, and when we walked in he had treats and gifts ready for our two girls in tow. Made them feel special, and it was nice to talk to a actual friend and not a pushy salesman. The rest of the staff was very kind and professional. We will definitely be back and will refer our friends!! Thankyou Erez for being amazing!!

MarkWayne007
CARGURUS
5-14-2020
Full Star Full Star Full Star Full Star Full Star

Excellent customer service people. They are eager and helpful in accommodating their business and time to their customers' work schedule. I highly recommend them.

David Olivas
David Olivas
GOOGLE
5-14-2020
Full Star Full Star Full Star Full Star Full Star

Never had a car buying experience so relaxing and enjoyable. No hassle involved and was given an honest price and value for my trade. Thank you Bailey and Steve for making the buying experience so fun and easy! Thanks to Justin for teaching me everything about my new 540i and thanks to Doug for expediting the finance process when it started getting late.

Ebony
CARGURUS
5-11-2020
Full Star Full Star Full Star Full Star Full Star

Eric was nice and went above and beyond to help me! Also Doug and Dana in financing were really great!

Mary Tygart
Mary Tygart
GOOGLE
5-8-2020
Full Star Full Star Full Star Full Star Full Star

We just enjoyed working with Erez Royal on our BMW purchase. Erez is personable, and really knows his product, and is not a a pushy salesman. It is like doing business with a friend or an associate, you have a conversation. Emily, in finance is equally knowledgeable in her arena, and down to earth. And it did not take 5-hours! This is how business, a car purchase should work. Great term, great product! Thank You! Terry & Mary

Daniel Johnson
Daniel Johnson
GOOGLE
5-8-2020
Full Star Full Star Full Star Full Star Full Star
Eliseveta Ronakov
Eliseveta Ronakov
GOOGLE
5-8-2020
Full Star Full Star Full Star Full Star Full Star

I'd like to review, singing the phenomenal praise of Arrowhead BMW. After a drawn out depressing hunt for a specific BMW, I was near the end and prepared to give up and settle. I had visited 3 previous BMW dealerships, and while all carried the model I sought, all lacked the condition I sought. Fast forward to a hail mary phone call to Arrowhead BMW, and Rus Smith. Rus not only had two, nearly identical and exact vehicles in the model I was seeking, they were PRISTINE. The care and condition of the vehicles on this lot cannot be downplayed. I was blown away by how far superior Arrowhead BMWs inventory was, and the absolute care which was taken with these vehicles. After minimal deliberation, strong and courteous guidance by Rus Smith, and a deep inspection of the two options, I was able to find MY car. The joy...the pure, unadulterated joy in finding your dream car attainable is something that cannot be conveyed. We can get into price specifics, the negotiation process, financing, and preparation for the sale- but all of that pales against the true human care and concern taken by my personal team, led by Rus Smith. Here, I will make a personal note to Arrowhead BMW for taking excellent care of me, providing the most comfortable buying experience, and providing me the most accurate information so that I could make the most sensible decision. I cannot possibly articulate how wonderful this entire team team is. From phone call to final signing, I felt heard, appreciated, and guided. These guys are top of their class. Check out their website or give them a call directly to secure the BEST purchase experience of your lifetime.

GuruC79F1
CARGURUS
5-5-2020
Full Star Full Star Full Star Full Star Full Star

Chris was great, very friendly, and a straight shooter! Would recommend this dealership to anyone! You cannot say that too often, even though we decided against getting the car.

Robert S.
Robert S.
YAHOO
5-5-2020
Full Star Full Star Full Star Full Star Full Star

Hands down best BMW experience in Phoenix metro! I have purchased from Chapman BMW in Chandler in the past and attempted to purchase from them again. Both experiences with them were awful. Decided... more

Robert Seybold
Robert Seybold
GOOGLE
5-5-2020
Full Star Full Star Full Star Full Star Full Star

Hands down best BMW experience in Phoenix metro! I have purchased from Chapman BMW in Chandler in the past and attempted to purchase from them again. Both experiences with them were awful. Decided to make the trip out to Arrowhead BMW to give them a try after visiting the other BMW dealerships in Phoenix and Scottsdale. Wow!!! I was blown away by their professionalism and incredible customer service!!! Eric Nelson, my sales rep, was incredible! That guy went over and beyond to make a very challenging situation workout in my favor. He is by far one of the hardest working people I've come across in a long time. He works endlessly for his customers. I also worked with Doug quite a bit. He seemed to have multiple hats due to the pandemic that's currently going on. What a stellar guy as well! The whole experience was amazing! If you're in search of a BMW I would highly encourage you to give this place a try before going to any of the other (I've been to them all) BMW dealerships in the area. I'm sure everyone at Arrowhead BMW is great to work with, but I personally can't recommend Eric Nelson enough. I am now a customer for life!

Robert S.
Robert S.
YELP
5-5-2020
Full Star Full Star Full Star Full Star Full Star

Hands down best BMW experience in Phoenix metro! I have purchased from Chapman BMW in Chandler in the past and attempted to purchase from them again. Both experiences with them were awful. Decided to make the trip out to Arrowhead BMW to give them a try after visiting the other BMW dealerships in Phoenix and Scottsdale. Wow!!! I was blown away by their professionalism and incredible customer service!!! Eric Nelson, my sales rep, was incredible! That guy went over and beyond to make a very challenging situation workout in my favor. He is by far one of the hardest working people I've come across in a long time. He works endlessly for his customers. I also worked with Doug quite a bit. He seemed to have multiple hats due to the pandemic that's currently going on. What a stellar guy as well! The whole experience was amazing! If you're in search of a BMW I would highly encourage you to give this place a try before going to any of the other (I've been to them all) BMW dealerships in the area. I'm sure everyone at Arrowhead BMW is great to work with, but I personally can't recommend Eric Nelson enough. I am now a customer for life!

BING
5-5-2020
Full Star Full Star Full Star Full Star Full Star

Hands down best BMW experience in Phoenix metro! I have purchased from Chapman BMW in Chandler in the past and attempted to purchase from them again. Both experiences with them were awful. Decided to…

Jeri Link
Jeri Link
GOOGLE
5-3-2020
Full Star Full Star Full Star Full Star Full Star

I MUST share my experiences with Arrowhead BMW. both in SALES and SERVICE. Buying a car is usually not a very pleasant experience. However not so at Arrowhead BMW. Matt Melone, my sales adviser, was fantastic to work with. During these days of Covid-19, business (face-to-face) is handled differently. Matt and I had a "texting" relationship. I think it is the only way to buy a car- non-threatening, not stressful we both added humorous comments between all of the negotiating. Matt was FANTASTIC to work. He even took a picture of my new BMW with a BIG red bow on it and then drove the car to my home. Couldn't have been a better experience. ALSO a BIG shout out to Emily Stratton, the financial wizard. Another pleasant, very fun, person to work with. Emily has a GREAT personality and offered some great advice. Looking to meeting her in person. THEN, we have Justin Butcher, he is called one of the "geniuses". He is the one to explain ALL of the features of the BMW's. Another great resource, great personality and I think he is a genius. Hope I am smart enough to use all of the features. NOW, I have to mention the other VERY IMPORTANT component of owning a BMW- the SERVICE DEPARTMENT. Mark Lauer was my Service Advisor on the BMW that I traded in. He is another amazing personality. Mark has been a source of information when it came to work that needed to be done.Never fun to have to hear the cost of repairs. However, Mark is very calming, extremely helpful & I have full trust in him. OF COURSE, I have to give a BIG SHOUT out to the incredibly talented technicians that work on these Ultimate Driving Machines. The video that is provided before service, is EXTREMELY valuable. ALL in ALL, I have NEVER had this overall INCREDIBLE experience of servicing or buying a car. From SERVICE, SALES, FINANCIAL to PERSONAL INSTRUCTION. ARROWHEAD BMW, is DEFINITELY a 5 STAR business with 5 STAR, great personality employees. This will always be my "go to" place!

Doug S.
Doug S.
YELP
5-2-2020
Full Star Full Star Full Star Full Star Full Star

I have never had any service done at this dealership. So I am writing this review based purely on speculation. However, I've had an issue with price gouging and feeling ripped off by another BMW dealership in Arizona. I did extensive research and cost comparisons on labor rates, as well as parts pricing. As a result, I have come to the conclusion that I was indeed fleeced by that other dealership. Arrowhead has been by far the most consistent and fair with their pricing. Without having ever been there, I feel fairly certain they are 100% trustworthy. They have pretty much NO markup above BMW MSRP on their parts as well as very reasonable incentives for discounts on labor. For example, I had a part priced out by Arrowhead at $427, whereas the other dealership was charging $621 for the exact same part. I was just about to lose faith in all car dealerships. Glad that I came across Arrowhead. Please don't ever lose your integrity. I will be having all service done at Arrowhead from now on even if it is 45 minutes out of the way.

Carl
CARGURUS
4-27-2020
Full Star Full Star Full Star Full Star Full Star

Really love the car, just wish we could have made a deal.

"I am usually so leery of buying new cars because of the..."

Shawna W
DEALERRATER
4-25-2020
Full Star Full Star Full Star Full Star Full Star

I am usually so leery of buying new cars because of the back and forth that usually occurs. Maurice assured me that if I trusted him, he would make the process easy and he delivered! He gave me an amazing deal on an SUV and also worked to give me top dollar for my trade in. The whole process was smooth and quick. We will definitely be returning to him for our next car purchase.

Geoff C.
YELP
4-23-2020
Full Star Full Star Full Star Full Star Full Star

We purchased a used Ford Explorer from this dealership. Our salesman was Maurice, and he did an outstanding job. We weren't buying a big ticket item, but Maurice treated us the same as if we were. He was extremely pleasant to work with. When we did all the paperwork signing, Emily was very helpful and pleasant also. Probably the nicest experience we've had at a car dealership.

Best service i have had in a while

Lee S
CARS
4-20-2020
Full Star Full Star Full Star Full Star Full Star

Above par with customer service and working with Ed was spectacular. He made the buying process for my car painless and very easy, along with ensuring all the details that that I asked about and more.

Duane Nelson
Duane Nelson
GOOGLE
4-17-2020
Full Star Full Star Full Star Full Star Full Star

We had a great experience buying our X3 and want to thank Maurice. We never imagined we would buy a BMW and we are so glad we did. Maurice greeted us as we walked in and made us feel at home immediately. He spent alot of time with us as we pondered the purchase and explained things completely. We never felt pressured and we do really appreciate that. He told us several times that buying a BMW is a lifestyle and he is right. Thank you Maurice for helping us make the right choice for us.

Lee Schaeffer
Lee Schaeffer
GOOGLE
4-16-2020
Full Star Full Star Full Star Full Star Full Star

Thanks to Ed for working out an amazing deal on my trade in and most painless car buying experience out of hundreds of cars I have purchased in the past.

Deb holland
Deb holland
GOOGLE
4-13-2020
Full Star Full Star Full Star Full Star Full Star

We received excellent service from Eric in sales and Allie our financial person. Both were professional and very easy to work with. We will not hesitate to buy another car from Arrowhead BMW.

Jon Lewis
Jon Lewis
GOOGLE
4-11-2020
Full Star Full Star Full Star Full Star Full Star

GM did a great job making the situation right!

Angie Carrasco
Angie Carrasco
GOOGLE
4-9-2020
Full Star Full Star Full Star Full Star Full Star

I want to say that we had a very awesome time buying our car.from Erez Royal . He deserves the best. Thank you

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*All pricing and details are believed to be accurate, but we do not warrant or guarantee such accuracy. The prices shown above may vary from region to region, as will incentives, and are subject to change. Vehicle information is based off standard equipment and may vary from vehicle to vehicle. Call or email for complete vehicle information. All specifications, prices and equipment are subject to change without notice. Prices and payments do not include tax, titles, tags, finance charges, documentation charges, emissions testing charges, or other fees required by law, vehicle sellers or lending organizations.

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