Pre-Owned 2017 Ford Explorer Limited

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ARROWHEAD MARKET PRICE
$28,856
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Vehicle Details

Mileage 15,020
Trim Limited
Stock # X20389A
VIN 1FM5K7F84HGD48470
Exterior Color Black
Interior Color
Gas Mileage City:17 Hwy:24
Doors 4
Passengers 7
Engine 3.5L 6-Cylinder SMPI Turbocharged DOHC
Transmission 6-Speed Automatic with Select-Shift
Drivetrain FWD
Carfax One Owner

Currently Viewing

2017 Ford Explorer Limited

Pre-Owned 2017 Ford Explorer Limited

Mileage: 15,020

ARROWHEAD MARKET PRICE
$28,856

Description

2017 Ford Explorer Limited 3.5L 6-Cylinder SMPI Turbocharged DOHC 6-Speed Automatic with Select-Shift

Awards:
* 2017 KBB.com Brand Image Awards * 2017 KBB.com 10 Most Awarded Brands

Additional Vehicle Information

  • Features
  • Specs

Features

Features

  • Safety
  • Technology
  • Comfort
  • Exterior
  • Interior
  • Mechanical

Safety

Safety

Rearview monitor in dash
Camera system washer front, rear
Impact sensor post-collision safety system, door unlock
Child safety door locks
Child seat anchors LATCH system
Body side reinforcements side impact door beams
Camera system rearview, front
Parking sensors rear, front
Programmable safety key
Crumple zones front

Airbags

Airbag deactivation occupant sensing passenger
Side airbags front
Front airbags dual
Side curtain airbags front, third row, rear
Side-curtain airbag rollover sensor
Knee airbags front passenger

Security

Power door locks anti-lockout, auto-locking
Anti-theft system engine immobilizer, perimeter alarm, alarm with remote
2-stage unlocking doors

Mirrors

Side mirrors integrated turn signals, heated
Side mirror adjustments power, power folding
Side mirror type spotter mirror

Technology

Audio System

Radio voice operated, touch screen display, AM/FM, HD radio
Auxiliary audio input Bluetooth, USB, iPod/iPhone
Surround sound 5.1
Antenna type diversity, mast
In-Dash CD single disc, MP3 Playback
Total speakers 12
Radio data system
Speed sensitive volume control
Premium brand Sony
Watts 390
Satellite radio SiriusXM

Telematics

Electronic messaging assistance with read function, voice operated
Wireless data link Bluetooth
Phone voice operated
Navigation system touch screen display, voice operated
Real time traffic

In Car Entertainment

Connected in-car apps SiriusXM Travel Link, Google POIs, Google search, app marketplace integration
Infotainment SYNC, Apple CarPlay ready, Android Auto ready
Infotainment screen size 8 in.

Instrumentation

Instrument cluster screen size 4.2 in. (dual)
Trip computer
Clock
Gauge tachometer
Compass
Digital odometer
External temperature display
Multi-function display
Fuel economy display MPG, range
Warnings and reminders low oil level, low fuel level, maintenance due, tire fill alert
Trip odometer

Comfort

Convenience Features

Memorized settings liftgate, driver side mirror, 3 driver, adjustable pedals, driver seat
Cupholders front, third row, rear
Power outlet(s) 12V cargo area, 115V rear, 12V front
One-touch windows 1
Reading lights front, rear, third row
Multi-function remote illuminated entry, proximity entry system, trunk release
Cargo area light
Cruise control
Power steering
Retained accessory power
Power windows lockout button
Overhead console front
Steering wheel mounted controls audio, cruise control, phone, multi-function, paddle shifter, voice control
Universal remote transmitter garage door opener
Adjustable pedals power
Keypad entry
Push-button start
Vanity mirrors dual illuminating
Assist handle rear, front
Remote engine start
Center console front console with armrest and storage
Steering wheel power tilt and telescopic
Rearview mirror auto-dimming
Storage front seatback, cargo tie-down anchors and hooks, sunglasses holder, cargo net, door pockets, accessory hook
Ambient lighting
Capless fuel filler system

Comfort Features

Floor mat material carpet
Dash trim simulated wood, alloy
Shift knob trim leather
Heated steering wheel
Steering wheel trim leather
Door trim simulated wood, alloy
Interior accents wood-tone
Armrests rear center with cupholders
Floor mats rear, front
Floor material carpet
Door sill trim chrome

Air Conditioning

Front air conditioning automatic climate control
Front air conditioning zones dual
Rear heat independently controlled
Air filtration

Exterior

Roof

Roof rails color chrome
Roof rails

Lights

Front fog lights LED
Daytime running lights
Taillights LED
Exterior entry lights puddle lamps, security approach lamps
Headlights LED, wiper activated, auto delay off, auto on/off

Doors

Rear door type sensor-activated, power liftgate
Liftgate window fixed

Tires and Rims

Spare tire size temporary
Tire type all season
Spare tire mount location inside
Spare wheel type steel
Tire Pressure Monitoring System
Wheels painted aluminum

Windows

Window defogger rear
Front wipers speed sensitive, variable intermittent
Rear privacy glass
Rear wiper with washer, dual speed
Power windows remotely operated

Exterior Features

Front bumper color body-color
Door handle color chrome
Mirror color body-color
Rear spoiler roofline
Rear spoiler color body-color
Exhaust tip color chrome
Skid plate(s) front, rear
Rear bumper color body-color
Fender lip moldings black
Grille color chrome accents, silver
Body side moldings chrome
Exhaust dual tip
Window trim black
Rocker panel color black

Interior

Seats

Driver seat power adjustments height, 10, lumbar, reclining
Passenger seat power adjustments height, 10, lumbar, reclining
Third row headrests 2, adjustable
Passenger seat heated, cooled
Driver seat heated, cooled
Rear headrests 3, adjustable
Rear seat folding split, flat
Front headrests 2, adjustable
Third row seat type 50-50 split bench
Front seat type bucket
Upholstery leather
Rear seat type 60-40 split bench
Third row seat folding power, fold flat into floor, split
Rear seat manual adjustments reclining
Rear seat heated
Upholstery accents perforated

Seatbelts

Seatbelt pretensioners front
Seatbelt force limiters front
Emergency locking retractors rear, front
Seatbelt warning sensor front
Third row seatbelts 3-point
Rear seatbelts 3-point
Front seatbelts 3-point

Steering

Steering ratio 15.8

Mechanical

Brakes

Rear brake type ventilated disc
Rear brake diameter 13.5
Front brake diameter 13.9
Front brake type ventilated disc
Braking assist
Electronic brakeforce distribution
ABS 4-wheel
Power brakes
Front brake width 1.25
Rear brake width 0.75

Suspension

Front suspension classification independent
Rear suspension classification independent
Front struts MacPherson
Rear suspension type multi-link
Rear spring type coil
Front spring type coil
Front suspension type lower control arms
Rear shock type twin-tube gas
Front stabilizer bar diameter 32 mm
Rear stabilizer bar diameter 22 mm
Front shock type twin-tube gas

Drivetrain

Axle ratio 3.36

Stability and Traction

Stability control
Traction control
Hill holder control
Roll stability control
Trailer stability control

Engine

Battery rating 650 CCA
Battery saver
Battery maintenance-free

Specs

Specs

Drive Type

Drive Type FWD

Seating

Standard Seating 7
Max Seating 7
Head Room (front) 41.4 in
Head Room (rear) 40.6 in
Hip Room (front) 57.3 in
Hip Room (rear) 56.8 in
Shoulder Room (front) 61.5 in
Shoulder Room (rear) 61 in
Leg Room (front) 42.9 in
Leg Room (rear) 39.5 in
Seating Rows 3
Head Room (third row) 37.8 in
Hip Room (third row) 40.7 in
Shoulder Room (third row) 50.8 in
Leg Room (third row) 33.3 in

Measurements of Size & Shape

Length 198.3 in
Width 90.2 in
Width (without mirrors) 78.9 in
Height 70 in
Wheelbase 112.8 in
Ground Clearance 7.8 in
Angle of Approach 15.6 degrees
Angle of Departure 20.9 degrees
Track Width (front) 67 in
Track Width (rear) 67 in
Break-over Angle 16.9 degrees

Measurements of Weight

Gross Vehicle Weight Rating 6160 lbs
Gross Vehicle Weight Range 6001-7000 lbs
Curb Weight 4385 lbs
Gross Combined Weight Rating 9980 lbs
Max Towing Capacity 5000 lbs

Truck Specifications

Max Payload 1775 lbs

Interior Dimensions

Cargo Volume 21 cu ft
Interior Volume 172.5 cu ft
Passenger Volume 151.5 cu ft
Cargo Volume (rear seats down) 81.7 cu ft
Cargo Volume (third row down) 43.9 cu ft

Performance Specifications

Turning Circle 39.2 ft

Fuel Tanks

Fuel Capacity 18.6 Gallons

Wheels and Tires

Front Tire Type P255/50R20
Front Wheel Diameter 20.0 x 8.5 in
Rear Tire Type P255/50R20
Rear Wheel Diameter 20.0 x 8.5 in

Awards

Award
Best CPO Value in America: SUV and Crossover Brand (2017 Model)
- Vincentric

Award
Best Full-Size SUVs (2017 Model)
- Automotive Science Group

Award
Best Three-Row SUVs (2017 Model)
- Cars.com

Award
Best Vehicles By Class: Midsize SUVs (2017 Model)
- GreenerCars.org

Award
Most Distinguished Brand (2017 Model)
- Automotive Science Group

Award
Most Ideal Popular Brand (2017 Model)
- Auto Pacific

Crash-Test Ratings

2017 Ford Explorer 4 DR SUV FWD

Overall
Full StarFull StarFull StarFull StarFull Star
Front Crash Overall
Full StarFull StarFull StarFull StarFull Star
Front Crash Driver
Full StarFull StarFull StarFull StarEmpty Star
Front Crash Passenger
Full StarFull StarFull StarFull StarFull Star
Side Crash Overall
Full StarFull StarFull StarFull StarFull Star
Side Barrier Overall
N/A
Side Barrier Driver
Full StarFull StarFull StarFull StarFull Star
Side Barrier Passenger
Full StarFull StarFull StarFull StarFull Star
Side Pole Driver
Full StarFull StarFull StarFull StarFull Star
Side Combined Front
N/A
Side Combined Rear
Full StarFull StarFull StarFull StarFull Star
Rollover
Full StarFull StarFull StarFull StarEmpty Star

Green Score

EPA Green Score ( Bin 5 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type E85
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
5
1
5
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
4
1
4
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

EPA Green Score ( Bin 5 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
5
1
5
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
4
1
4
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

EPA Green Score ( Federal Tier 3 Bin 125 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
6
1
6
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
5
1
5
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

EPA Green Score ( LEV-II ULEV ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
6
1
6
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
4
1
4
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

EPA Green Score ( LEV-II ULEV ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
6
1
6
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
5
1
5
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

Testimonials

Randall Bowdre
Randall Bowdre
GOOGLE
7-10-2020
Full Star Full Star Full Star Full Star Full Star
Eric Borgen
Eric Borgen
GOOGLE
7-10-2020
Full Star Full Star Full Star Full Star Full Star
Sherry P.
YELP
7-3-2020
Full Star Full Star Full Star Full Star Full Star

We had a very good experience buying a pre-owned car here. We are new to Phoenix so we didn't have an established dealership relationship. During our car search, it was unbelievable how many dealerships outright lie in their online ads (AutoTrader, etc.) For example, lots of them list the wrong car year, model, advertised price is without tons of add-on fees, or the advertised price is for finance-only, etc. We chose Arrowhead BMW because on the phone they were pretty upfront. Except for the AZ mandatory doc fee of $599, which is a little more than other dealerships I called, there were no other junk fees. And they gave us a fair deal on our trade-in. Erez was our salesperson--he was very personable, professional and knowledgeable! The dealership allowed us to take the car to our mechanic for an independent inspection and our guy said the car was in great condition. Their detail department is fantastic--the car looks like new! It was a MUCH better experience overall than a couple other dealerships we visited.

Guru732Q8
Guru732Q8
CARGURUS
6-24-2020
Full Star Full Star Full Star Empty Star Empty Star

The online experience was good they were very responsive however we're in the middle of a pandemic and no one had a mask on when I came to the dealership

basem jaber
basem jaber
GOOGLE
6-23-2020
Full Star Full Star Full Star Full Star Full Star

If you're looking for a smooth buying car experience without the hassle that usually comes with purchasing a new car, this is your place. While working on a deal I had a family emergency which required me to leave the dealership. They were amazing with checking on me and my family promptly. It seemed the sale of the car took a back seat, and their employees were humans not just sales robots looking for commission. The owner/operator called my cell to check on my family. You just dont find this type of service now days. I will be going through them for my future car purchases as well and I urge if you're in the car market for BMWs you do the same. I'd like to thank Rus, Paul, David and Dana for really helping me out. I truly appreciate all you did to make a deal happen given the circumstances.

Michal Niemkiewicz
Michal Niemkiewicz
GOOGLE
6-22-2020
Full Star Full Star Full Star Full Star Full Star

I am absolutely delighted with the service I received on my BMW X3 at Arrowhead BMW. Service Advisor Jason Brown treated me fairly and with the utmost professionalism. He made it a priority to anticipate my needs and patiently explained my options with me. I am very satisfied and I give Mr. Brown my highest recommendation. Thanks to Mr. Brown, I am a pleased customer and I will be coming back!

Mario Perez
Mario Perez
GOOGLE
6-21-2020
Full Star Full Star Full Star Full Star Full Star

I went in to pick up a small part for my BMW, after talking to Dillon about the part I just ordered online he was able to pull up the item on his computer, told me it was in stock and gave me a great price on it. His customer service was outstanding, and I was extremely impressed by the level of service I received. I will be back for any of BMW's needs!

Gabby Garcia
Gabby Garcia
GOOGLE
6-14-2020
Full Star Full Star Full Star Full Star Full Star

Had the pleasure of working with true professionals. Our salesman Erez Royal provided superb customer service. His knowledge and expertise were impressive. The cherry on top was working with Branch Manager, Brandon. He made sure all our needs were met. We will definitely come back for our next vehicle to Arrowhead BMW!

Tim Tiller
Tim Tiller
GOOGLE
6-14-2020
Full Star Full Star Full Star Full Star Full Star

We have been searching for a 4th family car that was reasonably priced and in good shape. I was pleasantly surprised that we found that car at Arrowhead BMW. The entire team was great to work with and one of the best car buying experiences I have had. They embraced my 18 year old son’s role in the process every step of the way. It was an awesome learning experience for him. I left feeling respected and valued. We will be back again!

Douglas Scott
Douglas Scott
GOOGLE
6-12-2020
Full Star Full Star Full Star Full Star Full Star

Outstanding.

Yaya A
Yaya A
GOOGLE
6-11-2020
Full Star Full Star Full Star Full Star Full Star

I have owned vehicles before, but this is the first time from a dealership. The process was smooth, and right of the bat our advisor Erez Royal made us feel comfortable with no pressure. We went over everything, and he answered all my questions. Can’t wait to put some miles on my new X5. Thank you Erez & the BMW team!

d
CARGURUS
6-11-2020
Full Star Full Star Full Star Full Star Full Star

immediate responce and very helpful

Charles Morman
Charles Morman
GOOGLE
6-11-2020
Full Star Full Star Full Star Full Star Full Star

I brought my car in for routine maintenance, and the service department was fantastic. Andy did a great job taking care of me and keeping me up to date. Would highly recommend this location.

carl abramsen jr.
carl abramsen jr.
GOOGLE
6-11-2020
Full Star Full Star Full Star Full Star Full Star

I had the best experience at Arrowhead BMW. All the staff were helpful and nice. If your ever in need of a BMW ask for Erez Royal. He was very helpful and sold me my first BMW. I LOVE MY 550i and I would recommend him to anyone.

Fadi Dan
Fadi Dan
GOOGLE
6-10-2020
Full Star Full Star Full Star Full Star Full Star
david crum
david crum
GOOGLE
6-9-2020
Full Star Full Star Full Star Full Star Full Star

Erez Royal was amazing! He's very responsive whether it was phone or email. He was knowledgable and answered all my questions about the vehicle (which wasn't even a BMW) and their buying process! We made a deal that I walked away very happy with and I would come back, for sure.

Ashley Miller
Ashley Miller
GOOGLE
6-7-2020
Full Star Full Star Full Star Full Star Full Star

I am happy I decided to switch locations!!! Tom was awesome.

Juan M.
YAHOO
6-6-2020
Full Star Full Star Full Star Full Star Full Star

This review is for those who are trying to find the perfect dealership, I'm sure there's many out there that are great, but this dealership when above and beyond they were extremely helpful and... more

Juan M.
YELP
6-6-2020
Full Star Full Star Full Star Full Star Full Star

This review is for those who are trying to find the perfect dealership, I'm sure there's many out there that are great, but this dealership when above and beyond they were extremely helpful and patient with me Brandon & Jim are great human beings. When me and my wife walked into the dealership we were greeted with love and respect it was never a matter of trying to come off as sales representative they were honestly interested in helping me and my wife find the perfect SUV for our first child on the way!!! Jim & Brando and the whole staff made us feel like home I I'm extremely happy I made the purchase. Me and my wife absolutely love our new member to the family lol I would buy another car at this dealership. Thank you arrowhead BMW -2020 BMW X3 xdrive 30i

Leslie Gunter
Leslie Gunter
GOOGLE
6-4-2020
Full Star Full Star Full Star Full Star Full Star

I love Arrowhead BMW!!! Felix my service advisor was so helpful and gave me phenomenal service. I can’t say enough how appreciative I was of the courtesy vehicle that they loaned me for the few days my car was in getting repaired. I highly recommend Arrowhead BMW. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️❣️

Tammy Doyon
Tammy Doyon
GOOGLE
6-2-2020
Full Star Full Star Full Star Full Star Full Star

So happy to have given Arrowhead BMW a second chance! A few months ago i started looking at new BMW’s because my lease on my 2017 was almost ending, so we were just seeing what we were going to switch into. We went and had the horrible experience of dealing with Rus (if you happen to get him as a sales guy, ASK for Chris, unless you dont mind being treated like garbage) and he showed us a car we liked and proceeded to treat us like GARBAGE and harass on on the phone after we decided not to deal with him....i vowed NEVER to step foot in there again, even for service i was willing to drive from Buckeye (where i live) to Scottsdale for service because of Rus....... Anyways a few months later I start to get calls inviting us to come look for a new car, so I explained why I wouldn’t come back, and eventually i got someone high up who assured me things changed and to give them a second chance. So we did. I saw the commercial for the M235i and it was love at first sight, so off we went. Chapman was where we initially went and they were not willing to stick by their own deal 🤷‍♀️ So we started talking to Brandon at Arrowhead and am SO glad he hooked us up with Chris! Brandon and Chris worked tirelessly to get the car i test drove from Chapman to their lot, and it was a process as Chapman did not want to cooperate. But After a bit of back and forth they got it and Brandon honored the original deal, and Chris made it an easy process! Chris went above and beyond what we ever expected and we will be lifelong clients of his! Russ made it a point to continue staring and giving dirty looks the whole time we were there, and his behavior was COMPLETELY unprofessional and disrespectful, but Chris and his professionalism and friendliness made the process so so so good!!! Id definitely NEVER but another BMW frim anyone other than Chris!!! We will follow and remain his lifelong clients from this point on!!! My ONLY suggestion would be for Rus to be terminated, or have him take classes on how to treat clients!!! Thank You Chris! We LOVE our car!!! And we appreciate all the work it took to make this happen!!!!

Stanford Suguitan
Stanford Suguitan
GOOGLE
5-29-2020
Full Star Full Star Full Star Full Star Full Star
anna moreno
anna moreno
GOOGLE
5-28-2020
Full Star Full Star Full Star Full Star Full Star

Excelente experience with Erez Royal and him manager, Steve , really nice people we buy a cash truck and they give as a very good price. Thank you Arrowhead BMW from loop 101 and Union Hill, I am really recommending 199 %.

Anamaria Stella M.
Anamaria Stella M.
YAHOO
5-27-2020
Full Star Full Star Full Star Full Star Full Star

The guys at BMW Arrowhead are True Professionals! From the sales man Ed, to the managers, everyone worked hard to get me the best deal ! Amazing professionals First oil change was such a fun day!... more

Anamaria Stella M.
Anamaria Stella M.
YELP
5-27-2020
Full Star Full Star Full Star Full Star Full Star

The guys at BMW Arrowhead are True Professionals! From the sales man Ed, to the managers, everyone worked hard to get me the best deal ! Amazing professionals First oil change was such a fun day! Got to drive the newest BMW in the meantime Andy is amazing ! Thank you to everyone at this dealership ! You guys are the BEST! Will always recommend this dealership!

Anthony Plainer
Anthony Plainer
GOOGLE
5-26-2020
Full Star Full Star Full Star Full Star Full Star
Andy Adams
Andy Adams
GOOGLE
5-25-2020
Full Star Full Star Full Star Full Star Full Star

Very friendly staff!

David Grant
David Grant
GOOGLE
5-25-2020
Full Star Full Star Full Star Full Star Full Star

BMW it's the ultimate ultimate driving machine everyone know that. But when you buying the ultimate driving machine you expect to the ultimate buying experience and that you'll get from Erez Royal at arrowhead bmw. young, respectful and handsome European guy Very knowledgeable and not only with BMW Product. Ultimate customer service and buying experience He treated us as a family from the moment we arrived until we left with our new x5. Do yourself a big favor don't waste your time Just go and see Erez for your next BMW. Thank you

Paula J
Paula J
GOOGLE
5-24-2020
Full Star Full Star Full Star Full Star Full Star

A very nice and pleasant surprise from the time that I drove on the lot until I drove out in my new car.Erez is the best.He worked hard to get me the car that I wanted.A very nice man,and handsome ,too.LOL.Jason also bent over backwards to make the deal happen.I will recommend Arrowhead BMW to all my friends!Just ask for EREZ.😃

Justine Weaver
Justine Weaver
GOOGLE
5-24-2020
Full Star Full Star Full Star Full Star Full Star

We purchased GMC Yukon XL. Dennis Hanke was amazing. We had recently purchased a GMC Terrain from a another local dealership this experience was far superior.

alma garcia
alma garcia
GOOGLE
5-24-2020
Full Star Full Star Full Star Full Star Full Star
mario Ramirez
mario Ramirez
GOOGLE
5-23-2020
Full Star Full Star Full Star Full Star Full Star

Love my new X5. Thanks to Erez, Zach, Dana, and Brandon. Super fun experience!!

Christopher Merrill
Christopher Merrill
GOOGLE
5-22-2020
Full Star Full Star Full Star Full Star Full Star

I really enjoyed my car buying experience at Arrowhead BMW. When there was a slight problem with the convertible top, Andy in the service department had it fixed immediately. Great experience all the way!

Dalton M.
YELP
5-22-2020
Full Star Full Star Full Star Full Star Full Star

I didn't end up buying the vehicle that I was looking at but Chris Ionita was great to work with. He was quick to answer any questions that I had and sent me a video of the car before pictures of it were up online. No pressure and easy to work with.

Edna Solis
Edna Solis
GOOGLE
5-21-2020
Full Star Full Star Full Star Full Star Full Star

Excellent customer service , Erez great ,awesome salesman!! Zack bmw genius was was very knowledgeable! Thank you guys!!!

Jesus Solis
Jesus Solis
GOOGLE
5-21-2020
Full Star Full Star Full Star Full Star Full Star

Excellent service from Erez Royal friendly no pressure sales highly recommend...

GuruBY4FX
GuruBY4FX
CARGURUS
5-21-2020
Full Star Full Star Full Star Full Star Full Star

Russ was a great guy and helped me and kept in contact with me. I bought a different vehicle but amazing customer service definitely recommend working with them.

Chris Sato
Chris Sato
GOOGLE
5-19-2020
Full Star Full Star Full Star Full Star Full Star

As an employee with a retail repair shop, I have to send a huge thank you to the staff in the parts department, specifically Jason, for the "above and beyond" service provided. I'd also like to recognize the other team members that were a part of the "solution process" including the technicians that took time away from their work to help us resolve an issue and even Ivan, the parts driver for his excellent follow up customer service to Jason. The entire experience was top shelf and should be recognized. The parts and service department worked together to help in providing a solution that ultimately made a very happy consumer. Thank you again and I look forward to our continued partnership! Chris

CBA Litchfield Park
CBA Litchfield Park
GOOGLE
5-19-2020
Full Star Full Star Full Star Full Star Full Star
Robin Gore
Robin Gore
GOOGLE
5-16-2020
Full Star Full Star Full Star Full Star Full Star

Erez is awesome!! This is our second purchase through him. He has always gone above and beyond. He found the vehicle for us within our budget, and when we walked in he had treats and gifts ready for our two girls in tow. Made them feel special, and it was nice to talk to a actual friend and not a pushy salesman. The rest of the staff was very kind and professional. We will definitely be back and will refer our friends!! Thankyou Erez for being amazing!!

MarkWayne007
CARGURUS
5-14-2020
Full Star Full Star Full Star Full Star Full Star

Excellent customer service people. They are eager and helpful in accommodating their business and time to their customers' work schedule. I highly recommend them.

David Olivas
David Olivas
GOOGLE
5-14-2020
Full Star Full Star Full Star Full Star Full Star

Never had a car buying experience so relaxing and enjoyable. No hassle involved and was given an honest price and value for my trade. Thank you Bailey and Steve for making the buying experience so fun and easy! Thanks to Justin for teaching me everything about my new 540i and thanks to Doug for expediting the finance process when it started getting late.

Ebony
CARGURUS
5-11-2020
Full Star Full Star Full Star Full Star Full Star

Eric was nice and went above and beyond to help me! Also Doug and Dana in financing were really great!

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