“ The service guy, Tom, was pretty chill and got me into a really nice loaner (330i) which was far nicer than the other locations provided in the past. I'm to check Arrowhead BMW when I'm ready to upgrade from my 335i. ”

“ My girlfriend and I just purchased a 2017 CPO X1 from Arrowhead and it was a fantastic experience. From sales to finance, everyone we dealt with were good people. Jim Tulli, the salesman we were in contact with, went the extra mile to make us feel confident and comfortable with our purchase, which is important when buying out of state. He provided a personalized, very detailed, video on the ins and outs of the X1, along with pictures of anything I had questions about. When we were ready to apply for financing, he also took care of getting the info needed from us and delivering it to finance. It was great not having to deal with multiple people over the phone and that person being Jim was just the icing on the cake. We flew from California to pick up the car and Jim was insistent on picking us up from the airport, 30 minutes away. It saved us from an expensive Uber ride. When we arrived, we found the X1 parked in their delivery room. Jim let us explore the car while finance got our paperwork in order. Alice was our finance rep and she made it a painless process. She was very personable and although she did offer us extra warranties and packages, we didn’t feel pushed to buy them. After some quick signatures, it was back to the delivery room where their BMW Genius was ready to explain the features of our new vehicle and send us on our way. Jim was present to bid us farewell and we were in and out in a short few hours. All in all, we were very happy with our purchase from Arrowhead BMW and definitely recommend working with Jim! ”

“ So we went to so many dealerships looking for a truck but a young man by the name of Erez. Helped us look for one and by the time we got to the dealership we were greeted right away! Got to test drive the truck and work everything out and also recommend what was best. Highly recommend going there for a car or truck ! Will be going there soon for a car !! Thank you so much arrowhead bmw !! ”

“ Sweettouch Carpet Cleaning Endorsed . Reggie was an outstanding salesmen. Call and ask for Reggie ”

“ My wife and I were very impressed with Arrowhead BMW. Starting with Maurice Bell our sales consultant, and all the other people we were in contact with, it was a great experience. Even the service department is exceptional. I would highly recommend them if you are searching for a new car or in need of service. ”

“ Marilyn and I want to thank you again for a very pleasant buying experience. All the staff at Arrowhead BMW were a delight to work with. Also, it needs to be said that we REALLY appreciated how Dana in finance worked with us. She was quick, thorough and never tried to pressure us to purchase additional "options", which we have unfortunately encountered in past vehicle transactions. Please pass along to her our sincere gratitude. We also appreciate Bailey helping us with the navigation app installation. Also, please keep us in mind for a late model, very low mile Jeep Rubicon or similar, higher-end model. We'll look forward to hearing from you soon. Until then, all the best. ”

“ Really enjoyable place to purchase a vehicle. ”

“ Eric Nelson was genuine throughout the entire process. To the point I left the dealership with a new vehicle. Easy negotiations understanding your needs and wants in a vehicle. The Manger of Sales, Matt was of the same caliber. Thank you! ”

“ Having bought cars from many dealers, I can say that working with the staff at Arrowhead BMW from Erez in sales to Brody and Dana in finance, was the ABSOLUTE BEST EXPERIENCE I have had with any car dealer. Erez was attentive and engaged the entire time and was not pushy as some car salesmen can be. Brody and Dana worked effortlessly and diligently to get the perfect financing options for us and never once tried to push extras or make it seem as though it was never going to work out. Thank you Arrowhead BMW for removing the negatives of car buying and we will definitley be coming back for our next purchase!! ”

“ Best experience ever best staff. Dont waste time Go see Erez for you're new purchase! ”

“ I purchased a 2003 Mercedes from Arrowhead that serious defects that surfaced after the purchase. Arrowhead staff and management worked hard to rectify the problem by agreeing to take it back on trade for a fair price and put me into a different car that I am very pleased with. They went the extra mile and have gained my trust and future business. ”

“ Great help from the service department...and I didn't even buy my BMW there ”

“ Look who is really a fan of going to a car dealership? The negotiations, The high pressure, the countless hours wasted? Well let me tell you, Matt Melone made my experience a great one! From the moment I walked in the door, with no intention of purchasing a vehicle that day, Matt was patient, answered my numerous questions and DID NOT pressure me at all! In fact it was the opposite of pressure. He spent hours with me as I tried to make a decision. You will have an amazing experience if you ask for Matt when you go in! As for their service area, well the words top notch come easily to mind! They have been more than accommodating, amazing updates on how my four-wheeled baby was doing, with text videoing, showing me what they were doing, countless hours teaching me all the cool gadgets my baby had (loved having the tech guy also come out to my home to teach/show me features), I could not be more happy! You will not be disappointed! ”

“ I just had the best car buying experience of my life. This dealership takes customer service to the next level. You can really tell they take pride in what they do. Chris my sales person was such a pleasure to work with. He made it so easy to find the car I wanted and when I picked it out, he had it ready for me with a bow on it. I only thought that happened on commercials! The lady who handled the financial part was fast, efficient and super friendly. It was totally painless which is so hard to say about car buying. It was not stressful for one second, which is nice when you are a woman buying a car by yourself. Even the general manager Kalei introduced himself and made sure it was a good experience. And I got an awesome car! Love my new X3. Thanks Arrowhead BMW! ”

“ Erez Royal helped me a lot with my purchase. He went beyond to close my deal under 2 hours. I had a very positive experience with the crew of Arrowhead BMW. They are all professional and yet friendly at the same time. Thank you guys ”

“ Arrowhead BMW is by far and wide the best dealership! They have a spotless service bay, a spotless lounge! The people here are friendly, personable and wanting to go the extra mile! I’m so happy when I have a service, I will see my friends! ”

“ The experience was great at first, the sales staff was fantastic! However we bought a used Cadillac there and 3 days after buying it the brakes starting sqealing very loudly. I text the sales person about it and no response, then 2 weeks later a check engine sign came on. I'll be contacting the dealership, and will update the review later. Very disappointing as the manager himself told us they stand behind their vehicles Update: I did call and they said to bring it in and they will look it over very pleased. ”

“ Take all the negative stigmas surrounding buying a car out of the equation when dealing with Arrowhead BMW. I had a phenomenal experience, and its solely attributed to my sales representative Bailey Estrella. Bailey was extremely knowledgable, personable, and worked hard to get me the car I wanted at the price I wanted. He respected my budget and wasn't overly aggressive. When I arrived to make the purchase he worked to expedite the process so I was out of there within less than an hour. Painless! I wouldn't buy a BMW from anyone else. If you're in the market for a new or pre-owned BMW I highly recommend working with Bailey and Arrowhead BMW. They'll take care of you! ”

“ While I have not visited this dealership, Reggie, the sales rep I did speak to and exchanged emails with, is a nice guy who is very responsive to online inquiries. His sales manager also sent a follow up email to me to offer his assistance after I gave Reggie two thumbs up for his efforts. If I ever see a car that I believe is worth buying from their inventory, I'll certainly be in contact with them. ”

“ BMW lovers heaven ”

“ Friendly, leave you peruse staff...readily allowed test drives; well priced used stock. ”

“ I called Arrowhead BMW Saturday morning because my low oil indicator light was on and they squeezed me in on a busy morning. I was so grateful because I was nervous to drive my car. From the second I pulled into the service repair garage everyone was so kind and helpful! Felix topped off my oil in no time and sent me on my way. Excellent customer service! Going to dealerships for services can be stressful but I am looking forward to working with this dealership again! ”

“ When initiating my car purchase I did my homework and looked at dealership reviews, one thing I noticed when reviewing Arrowhead BWM was that Maurice Bell’s name came on appearing with positive reviews. In my mind I wished Maurice would be my client advisor. After setting up my online appointment, guess who reached out, Maurice. I was thrilled! Maurice was polite, friendly, and definitely exemplified The Golden Rule of "Do unto others as you would have them do unto you” which made my car decision a lot easier. I appreciate all the friendly attention at Arrowhead BMW, from my Client Advisor Maurice, to the Finance Officer Bradly, and the General Manager. I'm definitely recommending this dealership to my family and friends. ”

“ Ed, Emily and the whole sales team were phenomenal! Emily in finance is your go to person to get the best deal in town. Ed found us the perfect vehicle to fit our needs. We will be back for our second car very soon. Thank you Arrowhead BMW for your exceptional customer service! ”

“ We had a prior relationship with Darren Ferguson, hence why we chose to check out Arrowhead BMW even though another dealer was closer to our home. Darren, his team and everyone at Arrowhead welcomed us. Darren even introduced us to the owner. The dealership itself is spacious, clean, and VERY comfortable...makes you want to stay awhile so they succeeded on that front as well. It's an impressive place with impressive staff. I've purchased 4 prior BMW vehicles through another friend (who was a GM in CA) so I was used to white glove service. I found that at Arrowhead. In terms of the sales experience. Maurice Bell has the enthusiasm and drive found only in the best of sales personnel (I'm a manager of a technology sales team so would know). He's informative not pushy and introduces you to the cars you have interest in. Not only that he makes you feel like you're family. He also gives you door to door service if needed and that is a huge plus if you are working. Maurice himself gets 5 STARS! I would highly recommend him to everyone I know. TylerPassmore the BMW genius was like no one I had worked with before. Extremely knowledable and willing to come to me for additional training if needed. Finally my finance experience with Dale Bruemmer was efficient and "painless". Dale is the kind of guy who makes you feel comfortable and things go smoothly. No more to say other than go to Arrowhead BMW and see for yourself....of course ask for Maurice! ”

“ OMG!!!! The most AMAZING experience I have EVER had at any dealership. Brendan was so polite and knowledgeable and most importantly quick. I was on my lunch break and he had everything ready for me with the vehicle up front ready to test drive and all the paperwork to sign. Thank you Brendan for the excellent service and I will be back for purchase my next vehicle from Arrowhead BMW. ”

“ We experienced a minor fumble in the very beginning but Maurice Bell picked up the ball and got it to the finish line. Maurice took the time to understand our goals and helped us navigate through the process. Maurice was an exceptional sales professional and it was our pleasure to have worked with him. The whole experience with Arrowhead BMW was a great one. Very happy with the new Z4. ”