Arrowhead BMW

Arrowhead BMW Service Center Benefits

Arrowhead BMW Service Center Benefits

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SERVICE Hours

602-603-8250
Monday 7:00 am - 6:00 pm
Tuesday 7:00 am - 6:00 pm
Wednesday 7:00 am - 6:00 pm
Thursday 7:00 am - 6:00 pm
Friday 7:00 am - 6:00 pm
Saturday 8:00 am - 4:00 pm
Sunday Closed

Regardless of whether you’re behind the wheel of a BMW or not, it’s likely that you need a dependable place to go for all your routine maintenance. With the many benefits that you’re bound to reap with our Service Department, we at Arrowhead BMW believe we’re just the place you’re looking for. Meet with us today during our accommodating hours.

Arrowhead BMW Service

One of the best reasons to choose us over our competitors is because of our low prices, so if you don’t want to empty your bank account, you know where to go! To see what kind of deals we are currently offering, just click on the Specials tab above and then select the option that best matches what you’re looking for. Don’t see something you want to make use of? Then check back again in a few days to see an updated list. We constantly refresh our offerings, so you’re bound to find something that works for you. Another feature you’ll find here that you might not find elsewhere is our touchless car wash, which uses high water pressure to clean your ride and reduces the chance of surface damage.  

BMW FastService®

Already intrigued by what we have to offer at Arrowhead BMW? If so, you’re bound to fall in love with our BMW FastService® option. Selecting this maintenance route means you’ll be treated to service in an hour or less. Our skilled technicians can handle a variety of tasks within this short timeframe, including oil changes, air filter replacements, brake pad swaps, and much more. So, the next time you have some free time and want to tune up your ride, just visit us at 19250 North Loop 101 in Glendale, AZ.

Online Tools

If you needed another reason to convince you that we’re the cream of the crop when it comes to service, we offer tons of online tools designed to simplify your experience with us. Let’s say there’s something wrong with your ride but you’re not sure what. You can reach out directly to our mechanics with your questions and inquiries with our Ask a Tech form. Additionally, you can schedule your visit ahead of time from our website—you don’t even have to pick up the phone! To top it off, you can check on the latest BMW safety recalls and stay up-to-date on the latest news.

Drop by our dealership as soon as you can for Arrowhead BMW service center benefits. Before you make the trip, take a look at our positive customer reviews. See you soon!


Contact Information

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Testimonials

Jean Caisse
Jean Caisse
GOOGLE
1-17-2020
Full Star Full Star Full Star Full Star Full Star

Amazing experience at Arrowhead BMW! All of the staff are A+ ! BUT Maurice Bell is the BEST! He is the most knowledgeable, experienced, customer oriented sales person I have met. Being in sales, I can discern good from great. Maurice makes your experience as pleasureable as buying a car can be and he jumps through hoops for you....literally. Thank you Maurice!

Andrea Parker- AZ Valley Girl Homes
Andrea Parker- AZ Valley Girl Homes
GOOGLE
1-16-2020
Full Star Full Star Full Star Full Star Full Star
Ma Estrella Ramirez
Ma Estrella Ramirez
GOOGLE
1-15-2020
Full Star Full Star Full Star Full Star Full Star

Very good service John Cavanaugh he is the best person very helpful thank you

Denny Greeno
Denny Greeno
GOOGLE
1-14-2020
Full Star Full Star Full Star Full Star Full Star

"Purchase"

diannefowler
DEALERRATER
1-13-2020
Full Star Full Star Full Star Full Star Full Star

I was very pleased with the experience I had at Arrowhead BMW. Brendan Williams, my Sales Assoc., was professional, easy to work with and very knowledgeable about what he is selling. From Sales to Finance, it was the easiest transaction I have experienced. The store is beautiful, comfortable and just an overall great place to wait while having your car serviced or purchasing.

501-870 Garaj
501-870 Garaj
GOOGLE
1-13-2020
Full Star Full Star Full Star Full Star Full Star

Nice service an all an quick to. But if I dont ask you to wash wax or polish my car dont do it.

Carlos Barrios
Carlos Barrios
GOOGLE
1-11-2020
Full Star Full Star Full Star Full Star Full Star

Sercice

Nadia Thinks
Nadia Thinks
GOOGLE
1-11-2020
Full Star Full Star Full Star Full Star Full Star
Vince I.
YELP
1-9-2020
Full Star Full Star Full Star Empty Star Empty Star

Updated my rating to three stars after my conversation with Matt the general sales manager. He's very straight forward and doesn't like to mislead or waste customers' time. Unfortunately he couldn't get to my number so we couldn't make a deal. Here's my previous review: I don't know how people buy cars from these guys. It makes zero sense with all the aftermarket add ons they force people to buy. And if you do decide that you have to buy from them, don't accept their first quote. They sent me a quote that was "good only till the following day". Well that quote was more than 9K higher than a deal i found on a similar vehicle. Overall the communication process with these guys has been terrible. They will either not respond to your emails or when they did the tone of their emails was terrible. I was prepared to do a deal with them today but i felt like i was doing all the work and thinking for them. All day, the back and forth communication was painful and took forever to respond. And then just like that they stopped responding to my texts. That's just not BMW level customer service.

John Green
John Green
GOOGLE
1-7-2020
Full Star Full Star Full Star Full Star Full Star
David N.
David N.
YELP
1-6-2020
Full Star Full Star Full Star Full Star Full Star

I just wanted to take a moment to thank Arrowhead BMW for a wonderful buying experience. Each person involved was kind, professional, and extremely knowledgeable. I walked away knowing I got the best possible deal for my family, and that their team was truly grateful for my business. I was not a number, but a valued customer. This is a quality that will be rewarded with many return customers and a very positive "word of mouth" marketing of which I hope to contribute. I was very impressed with Eric Nelson, his professionalism, attention to detail, knowledge of the non-BMW brand (previously owned Chevy Silverado), and quick responsiveness to each of my (many) questions. Thank you Eric for doing such a great job. The success of Arrowhead BMW is well deserved given my experience on Saturday. It was, by far, the best car buying experience I've ever had. Couldn't be happier.

Lorenzo Ten
Lorenzo Ten
GOOGLE
12-31-2019
Full Star Full Star Full Star Full Star Full Star

I had taken my 328I in for maintenance due to the rough idling and loss of horse power, they had done a top to bottom all around inspection and pin pointed the issues. The quality of work and professional knowledge of the technician far exceeded my expectations. John Cavanaugh and Darren Ferguson did a outstanding job on my vehicle, and would highly recommend them when it comes to BMW service and maintenance.

Candis Church
Candis Church
GOOGLE
12-30-2019
Full Star Full Star Full Star Full Star Full Star

First time at this BMW dealership and I had a great experience. Booking my appointment online was easy, my service advisor, John Cavanaugh, communicated well, ensured my vehicle was ready in the time frame we discussed, then exceeded my expectations by finding a discount for my regular maintenance. Everyone else in the facility was beyond friendly, especially Maurice Bell. I watched the staff as they treated customers AND each other as family. I always pay attention to how employees treat each other. They made sure I was comfortable while I waited, and I don't think I've experienced any dealership with this comfortable of an atmosphere. No stiffs here!

Jeffries0217
Jeffries0217
GOOGLE
12-29-2019
Full Star Full Star Full Star Full Star Full Star

My girlfriend leased her first BMW this past Friday at this location. Felt the need to give recognition to the employees that helped make it such a great experience. Client advisor, Matt Limburg & finance manager, Emily Stratton we’re both such a great help and made everything as easy as possible. There was one hiccup in the transaction (which was not their fault by any means) but they went above and beyond to make up for it. As well as everyone else who worked there, everyone was extremely friendly and accommodating. I Highly recommend this location, car buying isn’t always the most pleasant experience but i can I say Arrowhead BMW will go above & beyond to help you!

Harvey S.
YELP
12-28-2019
Full Star Full Star Full Star Full Star Full Star

We were considering the purchase of a new BMW for most of 2019 and talked to the three main dealers in the Phoenix/Scottsdale area. Ed at Arrowhead BMW was low key and professional with no high pressure and was able to give me by far the best deal on a new 2019 X-5. I am totally satisfied with the experience and would recommend my friends to their dealership.

Jessey B.
YELP
12-28-2019
Full Star Full Star Full Star Full Star Full Star

I leased my first BMW this past Friday at this location. Felt the need to give recognition to the employees that helped make it such a great experience. Client advisor, Matt Limburg & finance manager, Emily Stratton we're both such a great help and made everything as easy as possible. There was one hiccup in the transaction (which was not their fault by any means) but they went above and beyond to make up for it. As well as everyone else who worked there, everyone was extremely friendly and accommodating. I Highly recommend this location, car buying isn't always the most pleasant experience but i can I say Arrowhead BMW will go above & beyond to help you!

chad jones
chad jones
GOOGLE
12-28-2019
Full Star Full Star Full Star Full Star Empty Star

Very clean and very nice service area

Stanton S.
Stanton S.
YELP
12-26-2019
Full Star Full Star Full Star Full Star Full Star

Well, can't say enough about Ed At Arrowhead BMW. Great service, valued my time, had cars ready to test drive and hustled to pull more up, fair prices and great quality as well. Emily did a great job getting us a great rate to top things off. Overall, this is what you want a car buying experience to be. Great Job Team Arrowhead BMW!

Juan Anderson
Juan Anderson
GOOGLE
12-25-2019
Full Star Full Star Full Star Empty Star Empty Star
Balachandra Hegde
Balachandra Hegde
GOOGLE
12-24-2019
Full Star Full Star Full Star Full Star Full Star
lorenzo ten
lorenzo ten
GOOGLE
12-24-2019
Full Star Full Star Full Star Full Star Full Star
cody bohman
cody bohman
GOOGLE
12-24-2019
Full Star Full Star Full Star Full Star Full Star

Bought a used car that i found on auto trader from here. Eric Nelson extended his help from the beginning and was very transparent throughout the whole process. Emily from the finance department explained everything perfectly and made sure i understood all the paperwork perfectly so that way i knew exactly what i was signing for! If you need any vehicle BMW or not Arrowhead BMW will take care of you and treat you like family.

Victoria W.
YELP
12-21-2019
Full Star Full Star Full Star Full Star Full Star

One of the best car dealerships I've ever been to! Reggie miller took great care of me and my family and got me into a BMW that i am completely in love with. Everyone working made my family and i feel like family not just a "customer"... The best feeling about leaving this car dealership was that i wasn't pressured... I was completely satisfied with everyone and everything. I will never go to any other car dealerahip but here! Ask for reggie!!!!

Jeremy Thacker
Jeremy Thacker
GOOGLE
12-21-2019
Full Star Full Star Full Star Full Star Full Star

I had the ultimate buying experience at Arrowhead BMW with Eric Nelson and Matt Taylor. After 60 days of research, I connected with Matt and Eric. As a skeptical and informed consumer, they respected my wishes to gather a lot of info over the phone and internet prior to driving 20 miles across town. In addition, they were able to give me the same kind of deal I'd expect to get by going to a larger market like California. I couldn't be happier with the vehicle, process, and service (pre and post sale). The 430i is gorgeous and drives like a dream. Highly recommend.

Jim Tucker
Jim Tucker
GOOGLE
12-20-2019
Full Star Full Star Full Star Full Star Full Star

Everyone at Arrowhead BMW treats customers correctly. There's no high-pressure sales pitches and no confusing "numbers game" when reaching a mutual agreed-upon price. The facility is beautiful and everyone is treated like a true guest. I did not end up buying, but I will encourage everyone to stop and experience Arrowhead BMW.

BING
12-9-2019
Full Star Full Star Full Star Full Star Full Star

Your going to be blown away dealing with these people, we were amazingly surprised They held up their promise, there were no surprises Of course they detailed …

John Joseph R.
John Joseph R.
YELP
12-9-2019
Full Star Full Star Full Star Full Star Full Star

Your going to be blown away dealing with these people, we were amazingly surprised They held up their promise, there were no surprises Of course they detailed the car before we drove off ! The showroom is extremely clean Your made to feel welcome You won't be sorry you came here in search of your dream cat

Ferdinando Mendiola
Ferdinando Mendiola
GOOGLE
12-8-2019
Full Star Full Star Full Star Full Star Full Star

Great experience

Dennis Blackman
CARS
12-6-2019
Full Star Full Star Full Star Full Star Full Star

Great buying experience. Up front and honest. Usual negotiating process. Quickest buying process I’ve ever experienced. I would definitely consider this dealership in the future. Eric was my salesman. He was great

Paul Oran
Paul Oran
GOOGLE
12-6-2019
Full Star Full Star Full Star Full Star Full Star

Ask for Eric Nelson. He’s a very easy-going no nonsense salesman he made the process very painless. I hope you get to enjoy working with him like I did. Very nice dealership and also very nice general manager.

jesus santana
jesus santana
GOOGLE
12-4-2019
Full Star Full Star Full Star Full Star Full Star

Mr. Bell did his thing . Sorry guys I got the 6. 2 hrs in and out! Chi town!

"We received the best customer service from the moment we..."

Mrsdmh
DEALERRATER
12-3-2019
Full Star Full Star Full Star Full Star Full Star

We received the best customer service from the moment we stepped into Arrowhead BMW. We were greeted as we entered the showroom, treated with the highest respect by our salesman, who took his time, answered all our questions and concerns, and provided us with various options that would best meet our needs. The Finance Director was excellent. We felt our financing terms were tailored to our budget; greatly appreciated. While there we were introduced to the Sales Manager, as well as the store’s General Manager and Controller. All were very supported in getting us what we needed and wanted, not what they wished to sell us. They made us feel like family. We left feeling we could contact any one of these folks if we had a need.

Mr. Chez
Mr. Chez
GOOGLE
12-1-2019
Full Star Full Star Full Star Full Star Full Star
Charles Rice II
Charles Rice II
GOOGLE
11-27-2019
Full Star Full Star Full Star Full Star Full Star

Recently leased an M340 from Arrowhead BMW! My overall experience was excellent from initial order to delivery! Erez Royal was knowledgeable and went above and beyond to help shuffle cars around so I could take final delivery. If you want a good experience I recommend Erez.

BING
11-25-2019
Full Star Full Star Full Star Full Star Full Star

I hate dealerships. But from walking in the door and greeted by Bailey, and the manager with the friendliest first impression. The building is new and clean. We did t …

John Wright
John Wright
GOOGLE
11-25-2019
Full Star Full Star Full Star Full Star Full Star
Debbie A.
Debbie A.
YELP
11-25-2019
Full Star Full Star Full Star Full Star Full Star

I hate dealerships. But from walking in the door and greeted by Bailey, and the manager with the friendliest first impression. The building is new and clean. We did t feel pressured by sales people. We sat and had a very nice pleasant interaction of all parties to make a deal on a car. It was the best experience we had. We purchased a used car for our daughter and I couldn't say anything negative. Outstanding service all around. Would recommend to anyone. Keep up the outstanding service.

"An amazing time working with Maurice Bell at Arrowhead BmW"

ggdiona
DEALERRATER
11-23-2019
Full Star Full Star Full Star Full Star Full Star

This past week I worked with Maurice Bell at Arrowhead BMW and he was an amazing sales men. He sat down with me and listen to all the needs and wants I was looking for. Not shortly after our first meeting he found me the perfect car for the perfect price. If I were to look for another BMW he would be the first person I would contact. Thanks Maurice

Christopher Amos
Christopher Amos
GOOGLE
11-23-2019
Full Star Full Star Full Star Full Star Full Star

We love Arrowhead BMW! Can't say enough about their service. From the minute you step in, sales, service, parts... Doesn't matter... All amazing! They are also huge supporters of the community! Thanks for supporting the Glendale Chamber of Commerce!

BING
11-22-2019
Full Star Full Star Full Star Full Star Full Star

This past week I worked with Maurice Bell at Arrowhead BMW and he was an amazing sales men. He sat down with me and listen to all the needs and wants I was …

Fernndo Angeles
Fernndo Angeles
GOOGLE
11-22-2019
Full Star Full Star Full Star Full Star Full Star

The people's works there all of them fantastic!!!!

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