Close The Importance of Routine Maintenance in Glendale, AZ
Testimonials
“ Jay was excellent They take great care of you at BMW arrowhead Thank you so much 😊😊🙏 ”
“ This was my second time purchasing a car here, and once again the experience was excellent. Cole was fantastic to work with—knowledgeable, straightforward, and never pushy. He made the entire process smooth and enjoyable from start to finish. A huge thank-you as well to Edwin, the General Manager, who went above and beyond to make sure I received the best deal possible. His transparency and willingness to work with me really stood out and made a big difference. I truly appreciate the professionalism and customer-first approach from both Cole and Edwin. Highly recommend this dealership and team—I’ll absolutely be back for my next vehicle. ”
“ Just a quick note to say thanks to my service advisor, Carmella Gomez! She is the best! She always makes sure my M8 comp is taken care of and I really enjoy our conversations when I drop off/pick up my car. Thank you! ”
“ Troy in Service Was amazing! ”
“ Leaving this review as someone who did not end up buying a vehicle due to changing my mind on what I want. But I just wanted to give these guys a good review based on the time they spent helping me with a vehicle (Porsche 911) that I was considering buying. As an out of state buyer I appreciate the way these guys have the "can do" attitude with anything even though it may cause more effort on their behalf (not so with some dealers). My personal thanks to my salesman Dezmond Miller who was very pleasing to work with and did everything I asked him to do. My recommendation is to give these guys a try and I would start by asking for Dezmond. ”
“ Everybody's always friendly here. If you need your BMW serviced in the west valley, this is the place ”
“ One of the best bmw dealership ”
“ Good job ”
“ I’d like to commend Francisco, Caden, Cory, Troy and the service manager for their exceptional customer service and professionalism in resolving my battery issue. Francisco was knowledgeable, efficient, and took the time to clearly explain the situation, which immediately built trust and confidence. The service manager ensured the process was smooth, transparent, and customer-focused from start to finish. What could have been an inconvenience turned into a genuinely positive experience thanks to their attention, care, and integrity. He took the opportunity and the time to thank me bringing my problem to them and for loyalty. This team sets a high standard for service excellence, and they truly deserve recognition. ⭐️⭐️⭐️⭐️⭐️ ”
“ For years I've heard whispers from my east valley BMW friends that "BMW Arrowhead is worth the drive." I didn't really buy into the rumors. I wasn't about to drive across town to buy or service a BMW. However, after researching I4 lease deals online and visiting a few of "east valley" BMW dealers, I decided to reach out to Arrowhead BMW and they delivered. The attitude I got from the "east valley" BMW dealers was: "Pay the listed price or kick rocks." They didn't care about the special deals I had found through California brokers. And they certainly were not willing to negotiate. I reached out to BMW Arrowhead and spoke with Tyler (sales). I told him about the broker offer out of California I had in hand and gave him a chance to match or beat it. He called me back in 30 minutes. His numbers were close enough that I decided to lock in the deal. Paul (also sales) met my wife and I at the dealership on a Monday night and stayed until an hour after closing to finish the deal and take some photos for us with our new I4. He was patient, kind, and knowledgeable. We couldn't take delivery that night as the car had to be cleaned, but BMW Arrowhead delivered the car to my wife's office in Scottsdale the next day (freshly detailed) and then later delivered the I4 electric charger to our house in Chandler (as they forgot to bring it to Scottsdale. Whoops). Great service! Tyler (the GM) was involved in our deal and checked in from time to time to make sure everything went smoothly. I also found that impressive. If you are considering a BMW purchase or lease and live in the east valley, don't count out BMW Arrowhead. From my experience, it was indeed worth the drive. ”
“ I had a mechanical error with my gas tank door the night I was leaving to visit family out of state. We had gotten here right after the service center closed but they grabbed a mechanic and got it open. There were 3 associates out trying to get it open before the mechanic came out, I wish I had gotten their names because they saved my night! ”
“ Excellent service from start to finish, and that extends to after the sale as well. I highly recommend this dealership. ”
“ Great sales team! Dezmn he helped me a lot, thank you so much. Thanks to the managers Robert, edwin and Ashly. ”
“ Excellent service from start to finish, with everyone from my advisor Kyle, finance manager, and service advisor Steve, being very courteous, helpful, knowledgeable and made it one of the best car buying experiences. But what really sets them apart is that they follow up and still have the same great service after the sale. I highly recommend this dealership. ”
“ (Translated by Google) undefined (Original) I traded in my vehicle. Bought the x3 30 I love it so much. Got maintenance coverage, and Gab .Got a very low interest rate. that I have not seen in any bank. They are very well communicative and professional. They give you your time to choose your favorite one. Isaac was helping us find the one. Definitely recommend ”
Fabusa Entretenida Está Muy Atendos El Servicio Es Lo
“ Fabusa Entretenida Está Muy Atendos El Servicio Es Lo Mejor Carfax. El Final Esperó que yo Asta hoy se que es mY Mayor preocupación de Los premios serán los mismos Mejores ”
“ (Translated by Google) undefined (Original) I had an absolutely great experience at Arrowhead BMW. Troy was amazing to work with — very helpful, patient, and supportive throughout the entire process. His customer service was outstanding, and he made everything smooth and stress‑free. I highly recommend Arrowhead BMW and especially Troy for anyone looking for exceptional service. ”
“ I had a great buying experience working with Carson Goetz. He worked with me to reach a great deal. Only reason I don't give it 5 stars is because of the time to finish the paperwork. It was way to long. ”
“ out of all the dealerships I’ve been to, this is hands down the best experience and environment I’ve ever had in terms of dealerships/sales and repairs. Manny, is by far the best service advisor I’ve ever dealt with. He was super knowledgeable about almost everything regarding repairs and vehicles. i would highly recommend having Manny as your service advisor and to the girls at the desk regarding loaner vehicles during repairs, thanks so much for allowing me to borrow one of the vehicles in the meantime as i was having my vehicle serviced. Will highly recommend this place and would continue doing business here. ”