Arrowhead BMW

Meet Our Staff

Our staff here at Arrowhead BMW is here for your convenience. Feel free to contact us with questions or for a test drive.

Meet Our MANAGEMENT Staff

General Manager  KALEI  DUDOIT
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General Manager
KALEI DUDOIT
Controller SHALEE  BLEECKER
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Shalee is a Controller with 20 years experience in automotive dealership accounting and finance departments. Her desire to make every employee and customer’s experiences truly exceptional is what drove her to be a part of Arrowhead BMW. Outside of work she enjoys spending time “glamping” with her husband Jeff, son Jackson and daughter Reagan. Their latest edition Luna, a black lab, loves to fetch and be outside.
Controller
SHALEE BLEECKER
General Sales Manager  MATT TAYLOR
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General Sales Manager
MATT TAYLOR
Service Director DAREN  FERGUSON
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Born and raised in San Diego I have been in the automotive business since high school starting as a technician and have been with the BMW brand 20 plus years. My lovely wife and I have six kids, one grandson and a spoiled French bulldog named Frankie. I enjoy spending time with family and friends, golfing, cycling and outdoor activities.

Service Director
DAREN FERGUSON
Parts Director HOWARD  GRAFF
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Born in to a Military family, Howard has lived in cities throughout United States, but spent a significant amount of time on the Naval Air Station in Key West, Florida where he enjoyed the island lifestyle. Howard brings 38 years of experience in the Automotive Industry to Arrowhead BMW, with a career spent at both large Automotive Groups and Single Point Sales stores. He has spend the last 18 years with BMW, and considers BMW the “most fun” of all German Brands. Howard is a proud husband and father of two daughters.
Parts Director
HOWARD GRAFF
Pre-Owned Sales Director FRANK  PELLIGREEN
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Pre-Owned Sales Director
FRANK PELLIGREEN
Sales Manager MIKE LAWRENCE
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Sales Manager
MIKE LAWRENCE
Sales Manager DOUG SAXTON
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Sales Manager
DOUG SAXTON
Finance Manager EMILY STRATTON
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Finance Manager
EMILY STRATTON
Finance Manager  DALE BRUEMMER
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Finance Manager
DALE BRUEMMER
Finance Manager JOHN ARNOLD
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Finance Manager
JOHN ARNOLD

Meet Our CLIENT ADVISORS Staff

Client Advisor CHRIS IONITA
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Client Advisor
CHRIS IONITA
Client Advisor BAILEY ESTRELLA
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Client Advisor
BAILEY ESTRELLA
Client Advisor MATTHEW  LIMBURG
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Matt began his career with BMW in 1999, and has been included on United States Launch Teams for BMW, BMW M and Mini Focus Groups for development and design since 2002. He has been a BMW Center of Excellence Winner 5 times, a BMW/Mini Grand Travel Award winner 5 times and was on the Mini Master’s Council for 6 consecutive years. Having owned over 20 BMWs and Minis he is excited to bring his brand expertise to our Center. He also brings his charitable background to Arrowhead BMW, having worked with Andre Agassi’s Charitable Foundation since 1998. Matt was featured in Forbes "30 under 30 To Watch for Significant Fund Raising and Philanthropic Work” for Core Planning Team at the Agassi Foundation. In his free time he enjoys traveling the globe, with his favorite place being Venice, Italy.
Client Advisor
MATTHEW LIMBURG
Client Advisor MATT MELONE
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Client Advisor
MATT MELONE
Client Advisor ERIC NELSON
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Client Advisor
ERIC NELSON
Client Advisor RUS SMITH
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Client Advisor
RUS SMITH
Client Advisor BRENDAN WILLIAMS
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Client Advisor
BRENDAN WILLIAMS
Client Advisor EREZ ROYAL
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Client Advisor
EREZ ROYAL
Client Advisor MAURICE BELL
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Client Advisor
MAURICE BELL
Client Advisor ED ALISHA
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Client Advisor
ED ALISHA
Client Advisor MIKE KOLA
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Client Advisor
MIKE KOLA
Client Advisor TERRY HATTON
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Client Advisor
TERRY HATTON
Client Advisor Reggie  Miller
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Client Advisor
Reggie Miller

Meet Our INTERNET DIRECTORS Staff

Internet Director MIHUI KIM
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Internet Director
MIHUI KIM

Meet Our GENIUS Staff

Genius JUSTIN  BUTCHER
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Genius
JUSTIN BUTCHER
Genius  TYLER PASSMORE
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Genius
TYLER PASSMORE
Genius ZACH WOLFE
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Genius
ZACH WOLFE

Meet Our EXPERT SERVICE Staff

Shop Foreman COREY  COLEMAN
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Corey Coleman is a professional Shop Foreman for Arrowhead BMW. Corey has achieved great success with multiple well-established automotive repair and retail facilities. After spending more than 8 years in the service field, Corey understands what it takes to deliver a world class experience to service clientele. Corey holds a technical degree from Universal Technical Institute with specific and extensive BMW technical training. Corey is a Denver native but now makes his home in the Phoenix area with his beautiful wife and two young boys, and looks forward to years of continued success with Arrowhead BMW.
Shop Foreman
COREY COLEMAN
Shop Foreman JOHN  GREEN
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John Green is a foreman from Colorado that achieved his success in the automotive industry from continuous team development and a constant pursuit of efficiency. As a diagnostician he earned a spot among the National After-sales Winners in 2015. His values were instilled while serving in the Marine Corps. He and his wife have now come to the valley with their two daughters and look forward to exploring the White Tank Mountain hiking trails.
Shop Foreman
JOHN GREEN
Service Advisor ANDY SIVEK
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Andy has called Arizona home since 1997, but originally hails from suburban Chicago, Illinois. He has been in the Automotive Service Industry for 25+ years, with 22 of those years with BMW in Arizona. He is happy to now call Arrowhead BMW home and is thrilled with the all-new technology of Arrowhead BMW’s Service Center that he believes "translates into a better service experience.” He has been married to his wife, Sally, for 18+ years who also has enjoyed a 25+ year career in the Automotive Industry, and is the proud father to his daughter, Sloane. He enjoys restoring old muscle cars, watching his favorite television shows, and good food.
Service Advisor
ANDY SIVEK
Service Advisor FELIX  MARQUEZ
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Born and raised in Southern California, Felix has been in the Automotive Industry since 2010 and is now excited to call Arrowhead BMW and Arizona his home. He prides himself on being a problem solving individual and delights in building relationships with customers and helping to serve their specific needs with care and consideration. In his free time, he enjoys time spent with friends, family, his wife and his Shih Tzu and Maltese dogs.
Service Advisor
FELIX MARQUEZ
Service Advisor JOHN CAVANAUGH
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Born and raised in Central America, John has lived and traveled through most of the American continents and throughout Europe. He brings an impressive 15+ years of experience in the Automotive Industry to Arrowhead BMW and is currently a student at Arizona State University’s Thunderbird School of Global Management. He is fluent in English and Portuguese, and working to expanding his fluency in Spanish and Italian languages. He enjoys hiking, exploring our beautiful state, live music and time spent outdoors.
Service Advisor
JOHN CAVANAUGH
Service Advisor MARK  LAUER
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Raised in Arizona, Mark has been in the Automotive Industry for an impressive 30+ years. He found his passion in his profession, and has been sent to leadership trainings and received various accolades for his performance and commitment to his customers. Mark enjoys being in the Customer Service Industry and believes in The Art of Hospitality, as well as taking great pride and satisfaction from being able to assist his clients. He and his wife, Karen, have 5 children, his oldest child being a Police Officer in Plano, Texas, as well as 3 (self proclaimed “spoiled”) Yorkshire Terriers.
Service Advisor
MARK LAUER
Service Advisor TOM BLAMEY
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Service Advisor
TOM BLAMEY
Inventory Manager  ANGELA OHLFEST
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Inventory Manager
ANGELA OHLFEST
Service Administrator  BRANDY KARRAKER
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Service Administrator
BRANDY KARRAKER
Service  Administrator MADISON HOFFMAN
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Service Administrator
MADISON HOFFMAN
Warranty Administrator  LISA WYLIE
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Warranty Administrator
LISA WYLIE

Meet Our SERVICE TECHNICIANS Staff

Service Technician ADAM MENARD
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Service Technician
ADAM MENARD
Service Technician ANTONIO GARCIA
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Service Technician
ANTONIO GARCIA
Service Technicians BLARE SCARBROUGH
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Service Technicians
BLARE SCARBROUGH
Service Technician CONNER CLARK
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Service Technician
CONNER CLARK
Service Technician DAKOTA  GONZALEZ
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Service Technician
DAKOTA GONZALEZ
Service Technician JAMES ROBERTSON
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Service Technician
JAMES ROBERTSON
Service Technician DERICK STERNE
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Service Technician
DERICK STERNE
Service Technician JERRY ANDERSON
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Service Technician
JERRY ANDERSON
Service Technicians JOEL ZEILINGER
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Service Technicians
JOEL ZEILINGER
Service Technician KEN ORRICO
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Service Technician
KEN ORRICO
Service Technician MATT COLEMAN
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Service Technician
MATT COLEMAN
Service Technician RICKY FLORES
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Service Technician
RICKY FLORES
Service Technician SEAN PANGAN
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Service Technician
SEAN PANGAN
Service Technician STEVE GOODWILLIE
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Service Technician
STEVE GOODWILLIE

Meet Our PARTS Staff

Parts Advisor  ANTHONY COZZA
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Parts Advisor
ANTHONY COZZA
Parts Advisor  DILLON DIMMICK
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Parts Advisor
DILLON DIMMICK
Parts Advisor  JOSH FRANCIS
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Parts Advisor
JOSH FRANCIS
Parts Advisor  JASON FUGIEL
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Parts Advisor
JASON FUGIEL
Parts Advisor  TRAVIS PRUE
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Parts Advisor
TRAVIS PRUE
Parts Driver IVAN CHAVEZ
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Parts Driver
IVAN CHAVEZ

Our Location

Arrowhead BMW
19250 North Loop 101
Glendale, AZ 85308

Sales: 602-603-8260

SALES Hours

Monday9:00 am - 8:00 pm
Tuesday9:00 am - 8:00 pm
Wednesday9:00 am - 8:00 pm
Thursday9:00 am - 8:00 pm
Friday9:00 am - 8:00 pm
Saturday9:00 am - 6:00 pm
Sunday10:00 am - 5:00 pm

SERVICE Hours

Monday7:00 am - 6:00 pm
Tuesday7:00 am - 6:00 pm
Wednesday7:00 am - 6:00 pm
Thursday7:00 am - 6:00 pm
Friday7:00 am - 6:00 pm
Saturday8:00 am - 4:00 pm
SundayClosed

PARTS Hours

Monday7:00 am - 6:00 pm
Tuesday7:00 am - 6:00 pm
Wednesday7:00 am - 6:00 pm
Thursday7:00 am - 6:00 pm
Friday7:00 am - 6:00 pm
Saturday8:00 am - 4:00 pm
SundayClosed

Your going to be blown away dealing with these people, we were amazingly surprised They held up their promise, there were no surprises Of course they detailed the car before we drove off ! The showroom is extremely clean Your made to feel welcome You won't be sorry you came here in search of your...

- John Joseph R., YELP

Great buying experience. Up front and honest. Usual negotiating process. Quickest buying process I’ve ever experienced. I would definitely consider this dealership in the future. Eric was my salesman. He was great

- Dennis Blackman, CARS

Ask for Eric Nelson. He’s a very easy-going no nonsense salesman he made the process very painless. I hope you get to enjoy working with him like I did. Very nice dealership and also very nice general manager.

- Paul Oran, GOOGLE

Mr. Bell did his thing . Sorry guys I got the 6. 2 hrs in and out! Chi town!

- jesus santana, GOOGLE

We received the best customer service from the moment we stepped into Arrowhead BMW. We were greeted as we entered the showroom, treated with the highest respect by our salesman, who took his time, answered all our questions and concerns, and provided us with various options that would best meet...

- Mrsdmh, DEALERRATER

Recently leased an M340 from Arrowhead BMW! My overall experience was excellent from initial order to delivery! Erez Royal was knowledgeable and went above and beyond to help shuffle cars around so I could take final delivery. If you want a good experience I recommend Erez.

- Charles Rice II, GOOGLE

I hate dealerships. But from walking in the door and greeted by Bailey, and the manager with the friendliest first impression. The building is new and clean. We did t feel pressured by sales people. We sat and had a very nice pleasant interaction of all parties to make a deal on a car. It was the...

- Debbie A., YELP

This past week I worked with Maurice Bell at Arrowhead BMW and he was an amazing sales men. He sat down with me and listen to all the needs and wants I was looking for. Not shortly after our first meeting he found me the perfect car for the perfect price. If I were to look for another BMW he would...

- ggdiona, DEALERRATER

We love Arrowhead BMW! Can't say enough about their service. From the minute you step in, sales, service, parts... Doesn't matter... All amazing! They are also huge supporters of the community! Thanks for supporting the Glendale Chamber of Commerce!

- Christopher Amos, GOOGLE

The people's works there all of them fantastic!!!!

- Fernndo Angeles, GOOGLE

This past week I worked with Maurice Bell at Arrowhead BMW and he was an amazing sales men. He sat down with me and listen to all the needs and wants I was looking for. Not shortly after our first meeting he found me the perfect car for the perfect price. If I were to look for another BMW he would...

- Diona G., YELP

This past week I worked with Maurice Bell at Arrowhead BMW and he was an amazing sales men. He sat down with me and listen to all the needs and wants I was looking for. Not shortly after our first meeting he found me the perfect car for the perfect price. If I were to look for another BMW he would...

- Diona M Graham, CARS

My son was looking for a car after having his previous one totaled. After getting jerked around at a dealer on Cameback, we came here for one car he had targeted from an online search. Where before we were given a bunch of bait and switch hooey, the associate (sorry, but I don't recall his name),...

- John S., YELP

Great place, great selection, and very knowledgeable and friendly staff! Matt Limburg was incredibly friendly and he was very understanding with my budget. He worked hard to lower the price of a car to work within my budget! They care about you here! I highly recommend this place, and I recommend...

- Caelan Sloper, GOOGLE

Bought my beamer there!!

- Surge Chicanos, GOOGLE

First time in and Very professional staff.

- Jason Collins, GOOGLE

Very helpful giving me the history for my i3. Planning ahead for service.

- John Stephen Lane, GOOGLE

Erez royal makes looking for a car easy and straight forward. Definitely one of the friendlier dealerships

- Kyler Dickson, GOOGLE

My husband and I walked into Arrowhead BMW yesterday and were instantly greeted with incredible customer service. I can’t tell you how much our Client Advisor, Erez, went above and beyond to help us find the perfect vehicle to fit our needs. From pulling up multiple cars for us to test drive and...

- Megan Novello, GOOGLE

Kynan was amazing:) I had the best experience and will definitely send all my BMW loving friends to him for their cars!! He spent a lot of time explaining and working with me to get me what I really wanted. I’m extremely happy!!! Highly recommend!!!

- Kimberly Romero, GOOGLE

Traditionally, I don't look forward to buying a new car. While it can be exciting, in my experience, it's also cumbersome and disruptive. Until recently at Arrowhead BMW. Courtesy of Maurice Bell, I quickly located a vehicle I really liked, got a fine deal on my trade and am driving my new BMW two...

- Shlomo Danieli, GOOGLE

I live in Sedona and was already sold on the versatility of the X3--Xdrive. Beauty plus power. All that remained was finding one with that dynamic, hard-to-locate Phytonic Blue exterior and just the right interior to make it pop! I hopped online and was led to the equally dynamic, Maurice Bell. By...

- Claudia Steele, GOOGLE

EREZ ROYAL And the entire staff of Arrowhead BMW went way past the extra mile What a wonderful experience for my new car buying today thank you all !!!!

- Don Orcholl, GOOGLE

The most fun I have ever had buying a car. From start to finish, the team at Arrowhead BMW made buying my X5 an exceptional experience. Rus did an outstanding job learning about what I was looking for and then letting me make the decision that was right for me. After my purchase, I decided to add...

- Tracy T., YELP

The dealership is beautiful... I've only dealt with the service team, but they are all friendly, professional, and attentive! My Service Advisor Felix gets me in and out quickly and ensures all my concerns are addressed accurately. Plus they got free drinks & snacks. At least they did the few times...

- DM Brown, GOOGLE

“Holy Cow” as Harry Caray would say! My sales manager Maurice who just happened to be from my neck of the woods in Chicago (yes, we both are transplants), did just a superb job keeping me up to date regarding early lease term and upgrade options. He contacted me yesterday with some options, and...

- William O'Malley, GOOGLE

I am a Sales Manager who was looking for my next BMW. Needless to say typically I dread this experience as I did not have a good experience with another dealer on Camelback Rd. I know the ins and outs of the sales process and the last thing I needed was a "salesy" person trying to sell me what they...

- Sarah Lane, GOOGLE

This is Jose Nunez and I experienced the smoothest transaction purchasing a 2019 M5 Competition all the way from New York! this would be my 6th BMW I've owned. The client advisor I was in contact with was Maurice Bell. He handled everything in a professional manner within a few days of me reaching...

- Anthony Nunez, GOOGLE

It was nice but I have a bit of travel to go to dealerships & couldn't get the answer I wanted over the phone, I had to drive to to get it. That didn't bode well with me but they were very friendly,. If you're looking for a BMW, they are the place to go.

- Dawn, CARGURUS

I would like to thank MAURICE BELL, a client advisor in Arrowhead BMW for a smooth purchase on my 2019 M5 COMPETITION. Especially since everything took place over the phone because I reside in NEW YORK. He handled everything in a professional manner. He listened to all my requests, provided...

- Anthony N., YELP

Talk about incredible service! I just drove into the dealership without an appointment because my check engine light had come on. I need to mention this is used vehicle I purchased unfortunately somewhere else. I pulled into the garage and was greeted with an amazing attitude the young man opened...

- Thomas D., YELP

Mr Bell was very easy to communicate with; he understood what we wanted he listen to us, he did everything he could to fit us in the car that we liked. We are very pleased andI will recommend any of my friends and anybody I come in contact with. I’m looking for a car do you know somebody BMW Mr....

- Happy customer, DEALERRATER

Mark the service manager. Did an outstanding job. Helping us with the Courtesy vehicle until our vehicle was fixed. D The went above and beyond thank you so much.

- Nawwar Alo, GOOGLE

Our 2007 X5 had to be taken to the dealership, John Cavanaugh ended up taking such good care of us. Have literally never had a better experience anywhere! Will definitely recommend to friends and family!

- Ruben R, GOOGLE

Everyone is so nice and helpful. Great selection and beautiful dealership. I would highly recommend this Arrowhead BMW Dealership.

- John Raphael F., YELP
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