Meet Our Staff

Our staff here at Arrowhead BMW is here for your convenience. Feel free to contact us with questions or for a test drive.

Meet Our Sales Management Staff

CONTROLLER Shalee Bleecker
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Shalee is a Controller with 20 years experience in automotive dealership accounting and finance departments. Her desire to make every employee and customer’s experiences truly exceptional is what drove her to be a part of Arrowhead BMW. Outside of work she enjoys spending time “glamping” with her husband Jeff, son Jackson and daughter Reagan. Their latest edition Luna, a black lab, loves to fetch and be outside.
CONTROLLER
Shalee Bleecker
SALES MANAGER Kurt  Kasik
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SALES MANAGER
Kurt Kasik
SALES MANAGER Rob Facundo
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SALES MANAGER
Rob Facundo
SALES MANAGER Tyler  Inman
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SALES MANAGER
Tyler Inman
SALES MANAGER Tyler Pacheco
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SALES MANAGER
Tyler Pacheco
LOT MANAGER Lucino Rodriguez
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LOT MANAGER
Lucino Rodriguez
ACQUISITIONS MANAGER Carolina Escobar
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ACQUISITIONS MANAGER
Carolina Escobar
SALES & DEVELOPMENT MANAGER April Wines
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SALES & DEVELOPMENT MANAGER
April Wines

Meet Our Sales Staff

CLIENT ADVISOR Carson  Goetz
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CLIENT ADVISOR
Carson Goetz
CLIENT ADVISOR Cole Louderman
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CLIENT ADVISOR
Cole Louderman
CLIENT ADVISOR Dennis Hanke
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CLIENT ADVISOR
Dennis Hanke
BMW GENIUS Dev Tawney
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BMW GENIUS
Dev Tawney
CLIENT ADVISOR Dezmond Miller
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CLIENT ADVISOR
Dezmond Miller
CLIENT ADVISOR Erez Royal
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CLIENT ADVISOR
Erez Royal
CLIENT ADVISOR Eric Barrera
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CLIENT ADVISOR
Eric Barrera
CLIENT ADVISOR Greg Lewis
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CLIENT ADVISOR
Greg Lewis
CLIENT ADVISOR Jay  Urquidi
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CLIENT ADVISOR
Jay Urquidi
CLIENT ADVISOR Jordan Shaffer
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CLIENT ADVISOR
Jordan Shaffer
CLIENT ADVISOR Joseph Patti
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CLIENT ADVISOR
Joseph Patti
GENIUS Justin Butcher
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GENIUS
Justin Butcher
CLIENT ADVISOR Kyle Lahiani
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CLIENT ADVISOR
Kyle Lahiani
CLIENT ADVISOR Logan Lloyd
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CLIENT ADVISOR
Logan Lloyd
CLIENT ADVISOR Logan Michaels
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CLIENT ADVISOR
Logan Michaels
CLIENT ADVISOR Maurice Bell
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CLIENT ADVISOR
Maurice Bell
CLIENT ADVISOR Michael Balbuena
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CLIENT ADVISOR
Michael Balbuena
CLIENT ADVISOR Paul  King
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CLIENT ADVISOR
Paul King
CLIENT ADVISOR Paul Kettner
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CLIENT ADVISOR
Paul Kettner
ACQUISITIONS ASSOCIATE Rene Torres
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ACQUISITIONS ASSOCIATE
Rene Torres
CLIENT ADVISOR Rus Smith
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CLIENT ADVISOR
Rus Smith
CLIENT ADVISOR Sarkou Mahmood
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CLIENT ADVISOR
Sarkou Mahmood
CLIENT ADVISOR Tony Martinez
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CLIENT ADVISOR
Tony Martinez
CLIENT ADVISOR Vaun Macias
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CLIENT ADVISOR
Vaun Macias
CLIENT ADVISOR William Sheaf
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CLIENT ADVISOR
William Sheaf
CLIENT ADVISOR Xavier Christmon
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CLIENT ADVISOR
Xavier Christmon
CLIENT ADVISOR Zach Tiner
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CLIENT ADVISOR
Zach Tiner
CLIENT ADVISOR Zay  Rogers
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CLIENT ADVISOR
Zay Rogers

Meet Our Finance Management Staff

FINANCE DIRECTOR Landon Rice
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FINANCE DIRECTOR
Landon Rice

Meet Our FINANCE Staff

FINANCE PRODUCER Ashley Elitz
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FINANCE PRODUCER
Ashley Elitz
FINANCE PRODUCER Dawn Abraham
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FINANCE PRODUCER
Dawn Abraham
FINANCE PRODUCER Patrick Esho
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FINANCE PRODUCER
Patrick Esho
FINANCE ASSISTANT Renee Nicely
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FINANCE ASSISTANT
Renee Nicely

Meet Our Service Management Staff

SERVICE DIRECTOR Brent Rackstein
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SERVICE DIRECTOR
Brent Rackstein
SERVICE MANAGER Devin Kass
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SERVICE MANAGER
Devin Kass
SHOP FOREMAN Zac Colvin
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SHOP FOREMAN
Zac Colvin
SHOP FOREMAN Corey Coleman
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Corey Coleman is a professional Shop Foreman for Arrowhead BMW. Corey has achieved great success with multiple well-established automotive repair and retail facilities. After spending more than 8 years in the service field, Corey understands what it takes to deliver a world class experience to service clientele. Corey holds a technical degree from Universal Technical Institute with specific and extensive BMW technical training. Corey is a Denver native but now makes his home in the Phoenix area with his beautiful wife and two young boys, and looks forward to years of continued success with Arrowhead BMW.
SHOP FOREMAN
Corey Coleman
BODY SHOP MANAGER Jake Ritter
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BODY SHOP MANAGER
Jake Ritter
RECONDITIONING MANAGER Alex Mendiola
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RECONDITIONING MANAGER
Alex Mendiola

Meet Our Service Staff

INTERNAL WRITER Ana Nadjalin
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INTERNAL WRITER
Ana Nadjalin
SERVICE ADVISOR Carmella Gomez
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SERVICE ADVISOR
Carmella Gomez
SERVICE BDC Chriss Nickerson
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SERVICE BDC
Chriss Nickerson
SERVICE ADVISOR Colin Ware
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SERVICE ADVISOR
Colin Ware
SERVICE ADVISOR Connor Kwasizur
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SERVICE ADVISOR
Connor Kwasizur
LOANER DESK Emma Wilson
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LOANER DESK
Emma Wilson
SERVICE ADVISOR Jay Amrikhas
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SERVICE ADVISOR
Jay Amrikhas
RECON SERVICE ADVISOR Jesse Wilson
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RECON SERVICE ADVISOR
Jesse Wilson
SERVICE ADVISOR Joseph Lazar Jr
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SERVICE ADVISOR
Joseph Lazar Jr
SERVICE ADVISOR Joshua Childers
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SERVICE ADVISOR
Joshua Childers
LOANER DESK Kaila King
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LOANER DESK
Kaila King
MOBILE SERVICE ADVISOR Manny Botello
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MOBILE SERVICE ADVISOR
Manny Botello
SERVICE ADVISOR Matthew Mercer
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SERVICE ADVISOR
Matthew Mercer
SERVICE ADVISOR Michael Abreu
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SERVICE ADVISOR
Michael Abreu
LOANER DESK Rileigh Wilson
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LOANER DESK
Rileigh Wilson
SERVICE ADVISOR Shane  Harrington
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SERVICE ADVISOR
Shane Harrington
SERVICE ADVISOR Steve Emery
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SERVICE ADVISOR
Steve Emery
SERVICE ADVISOR Taylor Gooley
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SERVICE ADVISOR
Taylor Gooley
SERVICE ADVISOR Troy Carlson
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SERVICE ADVISOR
Troy Carlson

Meet Our Service Technician Staff

SERVICE TECHNICIAN Andres Lopex Ramirez
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SERVICE TECHNICIAN
Andres Lopex Ramirez
MOBILE SERVICE TECHNICIAN Austin Blanchard
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MOBILE SERVICE TECHNICIAN
Austin Blanchard
SERVICE TECHNICIAN Blare Scarbrough
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SERVICE TECHNICIAN
Blare Scarbrough
SERVICE TECHNICIAN Cade Starke
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SERVICE TECHNICIAN
Cade Starke
SERVICE TECHNICIAN Chris Molina
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SERVICE TECHNICIAN
Chris Molina
SERVICE TECHNICIAN Cole Lochner
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SERVICE TECHNICIAN
Cole Lochner
SERVICE TECHNICIAN Dakota Gonzalez
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SERVICE TECHNICIAN
Dakota Gonzalez
SERVICE TECHNICIAN Daniel Gordon
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SERVICE TECHNICIAN
Daniel Gordon
RECON TECHNICIAN Danny Maldonado
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RECON TECHNICIAN
Danny Maldonado
SERVICE TECHNICIAN Darvy Saravia
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SERVICE TECHNICIAN
Darvy Saravia
SERVICE TECHNICIAN Earl Spinks
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SERVICE TECHNICIAN
Earl Spinks
SERVICE TECHNICIAN Enrique Sanchez
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SERVICE TECHNICIAN
Enrique Sanchez
SERVICE TECHNICIAN Fabian Espinosa
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SERVICE TECHNICIAN
Fabian Espinosa
SERVICE TECHNICIAN Francisco Torres
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SERVICE TECHNICIAN
Francisco Torres
SERVICE TECHNICIAN Grayson Sanders
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SERVICE TECHNICIAN
Grayson Sanders
SERVICE TECHNICIAN Heron Aguero Aguilar
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SERVICE TECHNICIAN
Heron Aguero Aguilar
SERVICE TECHNICIAN James Robertson
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SERVICE TECHNICIAN
James Robertson
SERVICE TECHNICIAN John  Green
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SERVICE TECHNICIAN
John Green
SERVICE TECHNICIAN Jovanny Chavez
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SERVICE TECHNICIAN
Jovanny Chavez
SERVICE TECHNICIAN Kadin Stockton
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SERVICE TECHNICIAN
Kadin Stockton
SERVICE TECHNICIAN Koby Blalock
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SERVICE TECHNICIAN
Koby Blalock
RECON TECHNICIAN Marco Lumbreras
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RECON TECHNICIAN
Marco Lumbreras
SERVICE TECHNICIAN Matt Coleman
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SERVICE TECHNICIAN
Matt Coleman
SERVICE TECHNICIAN Matthew Irizarry
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SERVICE TECHNICIAN
Matthew Irizarry
SERVICE TECHNICIAN Michael Krohn
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SERVICE TECHNICIAN
Michael Krohn
SERVICE TECHNICIAN Mikell  Davis
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SERVICE TECHNICIAN
Mikell Davis
SERVICE TECHNICIAN Nick Negomir
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SERVICE TECHNICIAN
Nick Negomir
SERVICE TECHNICIAN Omar Toure
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SERVICE TECHNICIAN
Omar Toure
SERVICE TECHNICIAN Oskar Trettel
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SERVICE TECHNICIAN
Oskar Trettel
SERVICE TECHNICIAN Patrick Gonzalez
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SERVICE TECHNICIAN
Patrick Gonzalez
SERVICE TECHNICIAN Quinn Reichmuth
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SERVICE TECHNICIAN
Quinn Reichmuth
RECON TECHNICIAN Rafael Moreno
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RECON TECHNICIAN
Rafael Moreno
SERVICE TECHNICIAN Randy Bowdre
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SERVICE TECHNICIAN
Randy Bowdre
SERVICE TECHNICIAN Ryan Nichols
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SERVICE TECHNICIAN
Ryan Nichols
SERVICE TECHNICIAN Shane Gilkes
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SERVICE TECHNICIAN
Shane Gilkes
RECON TECHNICIAN Steve Waldo
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RECON TECHNICIAN
Steve Waldo
SERVICE TECHNICIAN Tim  Zimbru
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SERVICE TECHNICIAN
Tim Zimbru

Meet Our Service Porter Staff

SERVICE PORTER Jimmy Quijada
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SERVICE PORTER
Jimmy Quijada
SERVICE PORTER Kaden Kramer
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SERVICE PORTER
Kaden Kramer
SERVICE PORTER Mike Maple
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SERVICE PORTER
Mike Maple
SERVICE PORTER Oliver Kiel
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SERVICE PORTER
Oliver Kiel

Meet Our Parts Management Staff

PARTS DIRECTOR Howard Graff
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Born in to a Military family, Howard has lived in cities throughout United States, but spent a significant amount of time on the Naval Air Station in Key West, Florida where he enjoyed the island lifestyle. Howard brings 38 years of experience in the Automotive Industry to Arrowhead BMW, with a career spent at both large Automotive Groups and Single Point Sales stores. He has spend the last 18 years with BMW, and considers BMW the “most fun” of all German Brands. Howard is a proud husband and father of two daughters.
PARTS DIRECTOR
Howard Graff
ASSISTANT PARTS MANAGER Anthony Cozza
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ASSISTANT PARTS MANAGER
Anthony Cozza

Meet Our Parts Staff

PARTS ADVISOR Dane Spannaus
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PARTS ADVISOR
Dane Spannaus
PARTS ADVISOR Emmanual Harrison
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PARTS ADVISOR
Emmanual Harrison
PARTS ADVISOR Gianna Moore
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PARTS ADVISOR
Gianna Moore
PARTS ADVISOR Ivan Chavez
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PARTS ADVISOR
Ivan Chavez
PARTS ADVISOR Jakob Pasquale
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PARTS ADVISOR
Jakob Pasquale
PARTS ADVISOR Jason Fugiel
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PARTS ADVISOR
Jason Fugiel
RECON PARTS ADVISOR Jose Gutierrez
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RECON PARTS ADVISOR
Jose Gutierrez
PARTS ADVISOR Jose  Curiel
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PARTS ADVISOR
Jose Curiel
PARTS LOGISTICS Josh Taft
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PARTS LOGISTICS
Josh Taft
PARTS ADVISOR Martin Gonzalez
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PARTS ADVISOR
Martin Gonzalez
PARTS WAREHOUSE Miki Landrith
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PARTS WAREHOUSE
Miki Landrith
PARTS ADVISOR Travis Prue
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PARTS ADVISOR
Travis Prue
PARTS DELIVERY Will Frick
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PARTS DELIVERY
Will Frick

Meet Our Collision Center Staff

BODY SHOP TECHNICIAN Angel Flores
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BODY SHOP TECHNICIAN
Angel Flores
PAINTER Cesar Berraza Herrera
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PAINTER
Cesar Berraza Herrera
BODY SHOP RECEPTIONIST  Cortney Beiringer
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BODY SHOP RECEPTIONIST
Cortney Beiringer
BODY SHOP TECHNICIAN Jimmy Leggitt
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BODY SHOP TECHNICIAN
Jimmy Leggitt
BODY SHOP TECHNICIAN Jonathan Tesch
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BODY SHOP TECHNICIAN
Jonathan Tesch
RECON TECHNICIAN Luis Salgado
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RECON TECHNICIAN
Luis Salgado
BODY SHOP ESTIMATOR Michael Koppien
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BODY SHOP ESTIMATOR
Michael Koppien
BODY SHOP ESTIMATOR Michael Lovato
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BODY SHOP ESTIMATOR
Michael Lovato
BODY SHOP ESTIMATOR Michael Lovato
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BODY SHOP ESTIMATOR
Michael Lovato
BODY SHOP PARTS ADVISOR Tony  Barrett
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BODY SHOP PARTS ADVISOR
Tony Barrett
BODY SHOP ESTIMATOR Tullio Ravazini
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BODY SHOP ESTIMATOR
Tullio Ravazini
BODY SHOP ESTIMATOR Zachary  Rollins
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BODY SHOP ESTIMATOR
Zachary Rollins

Our Location

Arrowhead BMW
19250 AZ-101 Loop
Glendale, AZ 85308

Sales: 833-622-1269

Sales Hours

Service Hours

Parts Hours

This was my second time purchasing a car here, and once again the experience was excellent. Cole was fantastic to work with—knowledgeable, straightforward, and never pushy. He made the entire process smooth and enjoyable from start to finish. A huge thank-you as well to Edwin, the General...

- Morgan Graves, GOOGLE

Just a quick note to say thanks to my service advisor, Carmella Gomez! She is the best! She always makes sure my M8 comp is taken care of and I really enjoy our conversations when I drop off/pick up my car. Thank you!

- Michael Combs, GOOGLE

Troy in Service Was amazing!

- Blake Koolick, GOOGLE

Leaving this review as someone who did not end up buying a vehicle due to changing my mind on what I want. But I just wanted to give these guys a good review based on the time they spent helping me with a vehicle (Porsche 911) that I was considering buying. As an out of state buyer I appreciate the...

- Edward Rahm, GOOGLE

Everybody's always friendly here. If you need your BMW serviced in the west valley, this is the place

- alfonso gonzalez, GOOGLE

One of the best bmw dealership

- Manesh, GOOGLE

Good job

- darin scott, GOOGLE

I’d like to commend Francisco, Caden, Cory, Troy and the service manager for their exceptional customer service and professionalism in resolving my battery issue. Francisco was knowledgeable, efficient, and took the time to clearly explain the situation, which immediately built trust and...

- S T H, GOOGLE

For years I've heard whispers from my east valley BMW friends that "BMW Arrowhead is worth the drive." I didn't really buy into the rumors. I wasn't about to drive across town to buy or service a BMW. However, after researching I4 lease deals online and visiting a few of "east valley" BMW dealers,...

- Eric Lukas, GOOGLE

I had a mechanical error with my gas tank door the night I was leaving to visit family out of state. We had gotten here right after the service center closed but they grabbed a mechanic and got it open. There were 3 associates out trying to get it open before the mechanic came out, I wish I had...

- Thomas Jobe, GOOGLE

Excellent service from start to finish, and that extends to after the sale as well. I highly recommend this dealership.

- Harris, CARGURUS

Great sales team! Dezmn he helped me a lot, thank you so much. Thanks to the managers Robert, edwin and Ashly.

- ashraf ismail, GOOGLE

Excellent service from start to finish, with everyone from my advisor Kyle, finance manager, and service advisor Steve, being very courteous, helpful, knowledgeable and made it one of the best car buying experiences. But what really sets them apart is that they follow up and still have the same...

- Harris Jatoi, GOOGLE

(Translated by Google) undefined (Original) I traded in my vehicle. Bought the x3 30 I love it so much. Got maintenance coverage, and Gab .Got a very low interest rate. that I have not seen in any bank. They are very well communicative and professional. They give you your time to choose your...

- Joona, GOOGLE

Fabusa Entretenida Está Muy Atendos El Servicio Es Lo Mejor Carfax. El Final Esperó que yo Asta hoy se que es mY Mayor preocupación de Los premios serán los mismos Mejores

- Jimmy morales, CARS

(Translated by Google) undefined (Original) I had an absolutely great experience at Arrowhead BMW. Troy was amazing to work with — very helpful, patient, and supportive throughout the entire process. His customer service was outstanding, and he made everything smooth and stress‑free. I highly...

- Suad Hamzabegovic, GOOGLE

Thank you for all your assistance!

- Debbb, GOOGLE

Logan, Landon and Edwin are the only names you need to know going in. Pleased with the experience and the consistent follow ups.

- E, GOOGLE

Arrowhead BMW is the best. I've tried the rest, really, and found the best. Service on par with excellency. Worthy.

- Duane Burris, GOOGLE

This was the 2nd car I bought from Arrowhead BMW. Several years ago, I bought a new car from the lot, the experience was pleasant. This time I ordered a M3 Competition, Dennis H. was very knowledgeable, made couple really good suggestions while building the car which I am glad that I listened to...

- Ran McBryde, GOOGLE

Manny was a great help. Made the whole service process enjoyable, communicated and helped me out greatly. Brent was a big help as well. The technician was awesome as well. Having a video explaining the inspection is an awesome touch. Overall they did very well taking care of me.

- Timmy Reeve, GOOGLE

Just about every aspect of my recent purchase of a Certified Preowned BMW X4 was exceptional! The “Finance Guy” was more than a little pushy about all the extra extended warranties. Our Client Advisor Will was most helpful and patient during the entire process and Edwin at the Big Desk was...

- Ken Buddington, GOOGLE

My family owns both a BMW and Landrover. Arrowhead BMW and Landrover have been wonderful to work with. Always helpful. We have worked with Meau Bell for years-he’s great. Frankie from mobile services was also great helping with our vehicle needs.

- Adam Miller, GOOGLE

I had a safety recall and decided to hangout at the lounge while my vehicle was serviced. It was nice and quite. They offered complementary drinks, coffee and snacks. Thankfully no pesky salesman where there to bother me!

- tattooedstork, GOOGLE

Absolutely phenomenal service. They drove out the car to my house 1 hr away to test drive. Within 3 hours negotiating and financials were all taken care off and the car was dropped off after detailing, all in one day. Xavier and the team are unreal. This is my second car from here in less than a...

- Varun Tandon, GOOGLE

I had a great buying experience working with Carson Goetz. He worked with me to reach a great deal. Only reason I don't give it 5 stars is because of the time to finish the paperwork. It was way to long.

- Kevin Murphy, GOOGLE
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