Arrowhead BMW

Meet Our Staff

Our staff here at Arrowhead BMW is here for your convenience. Feel free to contact us with questions or for a test drive.

Meet Our MANAGEMENT Staff

General Manager  KALEI  DUDOIT
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General Manager
KALEI DUDOIT
Controller SHALEE  BLEECKER
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Shalee is a Controller with 20 years experience in automotive dealership accounting and finance departments. Her desire to make every employee and customer’s experiences truly exceptional is what drove her to be a part of Arrowhead BMW. Outside of work she enjoys spending time “glamping” with her husband Jeff, son Jackson and daughter Reagan. Their latest edition Luna, a black lab, loves to fetch and be outside.
Controller
SHALEE BLEECKER
General Sales Manager  MATT TAYLOR
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General Sales Manager
MATT TAYLOR
Service Director DAREN  FERGUSON
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Born and raised in San Diego I have been in the automotive business since high school starting as a technician and have been with the BMW brand 20 plus years. My lovely wife and I have six kids, one grandson and a spoiled French bulldog named Frankie. I enjoy spending time with family and friends, golfing, cycling and outdoor activities.

Service Director
DAREN FERGUSON
Parts Director HOWARD  GRAFF
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Born in to a Military family, Howard has lived in cities throughout United States, but spent a significant amount of time on the Naval Air Station in Key West, Florida where he enjoyed the island lifestyle. Howard brings 38 years of experience in the Automotive Industry to Arrowhead BMW, with a career spent at both large Automotive Groups and Single Point Sales stores. He has spend the last 18 years with BMW, and considers BMW the “most fun” of all German Brands. Howard is a proud husband and father of two daughters.
Parts Director
HOWARD GRAFF
Finance Director DANA MILLER
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Finance Director
DANA MILLER
Pre-Owned Sales Director JOHN  BERGANTINO
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Pre-Owned Sales Director
JOHN BERGANTINO
Sales Manager MIKE LAWRENCE
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Sales Manager
MIKE LAWRENCE
Sales Manager DOUG SAXTON
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Sales Manager
DOUG SAXTON
Finance Manager EMILY STRATTON
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Finance Manager
EMILY STRATTON

Meet Our CLIENT ADVISORS Staff

Client Advisor ED ALISHA
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Client Advisor
ED ALISHA
Client Advisor MAURICE BELL
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Client Advisor
MAURICE BELL
Client Advisor CHRIS IONITA
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Client Advisor
CHRIS IONITA
Client Advisor MATTHEW  LIMBURG
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Matt began his career with BMW in 1999, and has been included on United States Launch Teams for BMW, BMW M and MINI Focus Groups for development and design since 2002. He has been a BMW Center of Excellence Winner 5 times, a BMW/MINI Grand Travel Award winner 5 times and was on the MINI Master’s Council for 6 consecutive years. Having owned over 20 BMWs and MINIs he is excited to bring his brand expertise to our Center. He also brings his charitable background to Arrowhead BMW, having worked with Andre Agassi’s Charitable Foundation since 1998. Matt was featured in Forbes "30 under 30 To Watch for Significant Fund Raising and Philanthropic Work” for Core Planning Team at the Agassi Foundation. In his free time he enjoys traveling the globe, with his favorite place being Venice, Italy.
Client Advisor
MATTHEW LIMBURG
Client Advisor EREZ ROYAL
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Client Advisor
EREZ ROYAL
Client Advisor ERIC NELSON
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Client Advisor
ERIC NELSON
Client Advisor MATT MELONE
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Client Advisor
MATT MELONE
Client Advisor REGGIE MILLER
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Client Advisor
REGGIE MILLER
Client Advisor TONY STAGGS
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Client Advisor
TONY STAGGS
Client Advisor BRENDAN WILLIAMS
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Client Advisor
BRENDAN WILLIAMS

Meet Our GENIUS Staff

Genius JUSTIN  BUTCHER
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Genius
JUSTIN BUTCHER
Genius ZACH WOLFE
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Genius
ZACH WOLFE

Meet Our EXPERT SERVICE Staff

Shop Foreman COREY  COLEMAN
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Corey Coleman is a professional Shop Foreman for Arrowhead BMW. Corey has achieved great success with multiple well-established automotive repair and retail facilities. After spending more than 8 years in the service field, Corey understands what it takes to deliver a world class experience to service clientele. Corey holds a technical degree from Universal Technical Institute with specific and extensive BMW technical training. Corey is a Denver native but now makes his home in the Phoenix area with his beautiful wife and two young boys, and looks forward to years of continued success with Arrowhead BMW.
Shop Foreman
COREY COLEMAN
Shop Foreman JOHN  GREEN
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John Green is a foreman from Colorado that achieved his success in the automotive industry from continuous team development and a constant pursuit of efficiency. As a diagnostician he earned a spot among the National After-sales Winners in 2015. His values were instilled while serving in the Marine Corps. He and his wife have now come to the valley with their two daughters and look forward to exploring the White Tank Mountain hiking trails.
Shop Foreman
JOHN GREEN
Service Advisor TOM BLAMEY
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Service Advisor
TOM BLAMEY
Service Advisor JOHN CAVANAUGH
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Born and raised in Central America, John has lived and traveled through most of the American continents and throughout Europe. He brings an impressive 15+ years of experience in the Automotive Industry to Arrowhead BMW and is currently a student at Arizona State University’s Thunderbird School of Global Management. He is fluent in English and Portuguese, and working to expanding his fluency in Spanish and Italian languages. He enjoys hiking, exploring our beautiful state, live music and time spent outdoors.
Service Advisor
JOHN CAVANAUGH
Service Advisor ANDY SIVEK
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Andy has called Arizona home since 1997, but originally hails from suburban Chicago, Illinois. He has been in the Automotive Service Industry for 25+ years, with 22 of those years with BMW in Arizona. He is happy to now call Arrowhead BMW home and is thrilled with the all-new technology of Arrowhead BMW’s Service Center that he believes "translates into a better service experience.” He has been married to his wife, Sally, for 18+ years who also has enjoyed a 25+ year career in the Automotive Industry, and is the proud father to his daughter, Sloane. He enjoys restoring old muscle cars, watching his favorite television shows, and good food.
Service Advisor
ANDY SIVEK
Service Advisor MARK  LAUER
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Raised in Arizona, Mark has been in the Automotive Industry for an impressive 30+ years. He found his passion in his profession, and has been sent to leadership trainings and received various accolades for his performance and commitment to his customers. Mark enjoys being in the Customer Service Industry and believes in The Art of Hospitality, as well as taking great pride and satisfaction from being able to assist his clients. He and his wife, Karen, have 5 children, his oldest child being a Police Officer in Plano, Texas, as well as 3 (self proclaimed “spoiled”) Yorkshire Terriers.
Service Advisor
MARK LAUER
Service Advisor FELIX  MARQUEZ
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Born and raised in Southern California, Felix has been in the Automotive Industry since 2010 and is now excited to call Arrowhead BMW and Arizona his home. He prides himself on being a problem solving individual and delights in building relationships with customers and helping to serve their specific needs with care and consideration. In his free time, he enjoys time spent with friends, family, his wife and his Shih Tzu and Maltese dogs.
Service Advisor
FELIX MARQUEZ
Warranty Administrator  LISA WYLIE
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Warranty Administrator
LISA WYLIE
Service Administrator  BRANDY KARRAKER
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Service Administrator
BRANDY KARRAKER
Inventory Manager CHASE JIM
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Inventory Manager
CHASE JIM

Meet Our SERVICE TECHNICIANS Staff

Service Technician JERRY ANDERSON
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Service Technician
JERRY ANDERSON
Service Technician CONNER CLARK
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Service Technician
CONNER CLARK
Service Technician MATT COLEMAN
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Service Technician
MATT COLEMAN
Service Technician DAKOTA  GONZALEZ
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Service Technician
DAKOTA GONZALEZ
Service Technician RICKY FLORES
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Service Technician
RICKY FLORES
Service Technician JUSTIN HESSE
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Service Technician
JUSTIN HESSE
Service Technician STEVE GOODWILLIE
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Service Technician
STEVE GOODWILLIE
Service Technician KEN ORRICO
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Service Technician
KEN ORRICO
Service Technician ADAM MENARD
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Service Technician
ADAM MENARD
Service Technician SEAN PANGAN
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Service Technician
SEAN PANGAN
Service Technician  GABRIEL PRIEST
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Service Technician
GABRIEL PRIEST
Service Technician FRANCISCO RODRIGUEZ
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Service Technician
FRANCISCO RODRIGUEZ
Service Technician JAMES ROBERTSON
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Service Technician
JAMES ROBERTSON
Service Technician BLARE SCARBROUGH
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Service Technician
BLARE SCARBROUGH
Service Technician DERICK STERNE
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Service Technician
DERICK STERNE
Service Technician JOEL ZEILINGER
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Service Technician
JOEL ZEILINGER

Meet Our PARTS Staff

Parts Advisor  ANTHONY COZZA
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Parts Advisor
ANTHONY COZZA
Parts Advisor  DILLON DIMMICK
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Parts Advisor
DILLON DIMMICK
Parts Advisor  JOSH FRANCIS
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Parts Advisor
JOSH FRANCIS
Parts Advisor  JASON FUGIEL
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Parts Advisor
JASON FUGIEL
Parts Advisor  TRAVIS PRUE
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Parts Advisor
TRAVIS PRUE
Parts Driver IVAN CHAVEZ
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Parts Driver
IVAN CHAVEZ

Our Location

Arrowhead BMW
19250 North Loop 101
Glendale, AZ 85308

Sales: 833-622-1269

SALES Hours

SERVICE Hours

PARTS Hours

My time with them was brief, but not because of lack of service. The truck they had after futher research was not the right one for me. However I was impressive with the online service and how fast they responded to me. Chris Ionita the salesman and his sales manager Doug Saxon gave me a OTD price...

- Guru6VZK4, CARGURUS

Dealer responded quickly, and kept me up to date on the status of the vehicle. The car was in the process of being sold, saving a long trip. They offered to help with finding another vehicle. I appreciate their assistance.

- GuruLJ1P2, CARGURUS

The service guy, Tom, was pretty chill and got me into a really nice loaner (330i) which was far nicer than the other locations provided in the past. I'm to check Arrowhead BMW when I'm ready to upgrade from my 335i.

- Michael Knights, GOOGLE

My girlfriend and I just purchased a 2017 CPO X1 from Arrowhead and it was a fantastic experience. From sales to finance, everyone we dealt with were good people. Jim Tulli, the salesman we were in contact with, went the extra mile to make us feel confident and comfortable with our purchase, which...

- Lorenzo Arias, GOOGLE

So we went to so many dealerships looking for a truck but a young man by the name of Erez. Helped us look for one and by the time we got to the dealership we were greeted right away! Got to test drive the truck and work everything out and also recommend what was best. Highly recommend going there...

- Luis Rodriguez, GOOGLE

Sweettouch Carpet Cleaning Endorsed . Reggie was an outstanding salesmen. Call and ask for Reggie

- Michael Sweet, GOOGLE

My wife and I were very impressed with Arrowhead BMW. Starting with Maurice Bell our sales consultant, and all the other people we were in contact with, it was a great experience. Even the service department is exceptional. I would highly recommend them if you are searching for a new car or in need...

- James Cherry, GOOGLE

Marilyn and I want to thank you again for a very pleasant buying experience. All the staff at Arrowhead BMW were a delight to work with. Also, it needs to be said that we REALLY appreciated how Dana in finance worked with us. She was quick, thorough and never tried to pressure us to purchase...

- Guru5M74W, CARGURUS

Really enjoyable place to purchase a vehicle.

- ALAN DEE, GOOGLE

Eric Nelson was genuine throughout the entire process. To the point I left the dealership with a new vehicle. Easy negotiations understanding your needs and wants in a vehicle. The Manger of Sales, Matt was of the same caliber. Thank you!

- GuruKGGNS, CARGURUS

Having bought cars from many dealers, I can say that working with the staff at Arrowhead BMW from Erez in sales to Brody and Dana in finance, was the ABSOLUTE BEST EXPERIENCE I have had with any car dealer. Erez was attentive and engaged the entire time and was not pushy as some car salesmen can...

- Maeve Lozoya, GOOGLE

Best experience ever best staff. Dont waste time Go see Erez for you're new purchase!

- king jay, GOOGLE

I purchased a 2003 Mercedes from Arrowhead that serious defects that surfaced after the purchase. Arrowhead staff and management worked hard to rectify the problem by agreeing to take it back on trade for a fair price and put me into a different car that I am very pleased with. They went the extra...

- Edward Klun, GOOGLE

Great help from the service department...and I didn't even buy my BMW there

- Tim McDougall, GOOGLE

Look who is really a fan of going to a car dealership? The negotiations, The high pressure, the countless hours wasted? Well let me tell you, Matt Melone made my experience a great one! From the moment I walked in the door, with no intention of purchasing a vehicle that day, Matt was patient,...

- Cathie Gibson, GOOGLE

I just had the best car buying experience of my life. This dealership takes customer service to the next level. You can really tell they take pride in what they do. Chris my sales person was such a pleasure to work with. He made it so easy to find the car I wanted and when I picked it out, he had...

- Tracy S., YELP

Erez Royal helped me a lot with my purchase. He went beyond to close my deal under 2 hours. I had a very positive experience with the crew of Arrowhead BMW. They are all professional and yet friendly at the same time. Thank you guys

- AZ PMU Academy, GOOGLE

Arrowhead BMW is by far and wide the best dealership! They have a spotless service bay, a spotless lounge! The people here are friendly, personable and wanting to go the extra mile! I’m so happy when I have a service, I will see my friends!

- Toby, GOOGLE

The experience was great at first, the sales staff was fantastic! However we bought a used Cadillac there and 3 days after buying it the brakes starting sqealing very loudly. I text the sales person about it and no response, then 2 weeks later a check engine sign came on. I'll be contacting the...

- Haley Fobes, GOOGLE

Take all the negative stigmas surrounding buying a car out of the equation when dealing with Arrowhead BMW. I had a phenomenal experience, and its solely attributed to my sales representative Bailey Estrella. Bailey was extremely knowledgable, personable, and worked hard to get me the car I wanted...

- Jojo W., YELP

While I have not visited this dealership, Reggie, the sales rep I did speak to and exchanged emails with, is a nice guy who is very responsive to online inquiries. His sales manager also sent a follow up email to me to offer his assistance after I gave Reggie two thumbs up for his efforts. If I...

- David, CARS

BMW lovers heaven

- Darius Johnson, GOOGLE

Friendly, leave you peruse staff...readily allowed test drives; well priced used stock.

- Henry Marquez, GOOGLE

I called Arrowhead BMW Saturday morning because my low oil indicator light was on and they squeezed me in on a busy morning. I was so grateful because I was nervous to drive my car. From the second I pulled into the service repair garage everyone was so kind and helpful! Felix topped off my oil in...

- Summer E., YELP

When initiating my car purchase I did my homework and looked at dealership reviews, one thing I noticed when reviewing Arrowhead BWM was that Maurice Bell’s name came on appearing with positive reviews. In my mind I wished Maurice would be my client advisor. After setting up my online...

- Raquel Carranza, GOOGLE

Ed, Emily and the whole sales team were phenomenal! Emily in finance is your go to person to get the best deal in town. Ed found us the perfect vehicle to fit our needs. We will be back for our second car very soon. Thank you Arrowhead BMW for your exceptional customer service!

- Vicki Douvikas, GOOGLE

We had a prior relationship with Darren Ferguson, hence why we chose to check out Arrowhead BMW even though another dealer was closer to our home. Darren, his team and everyone at Arrowhead welcomed us. Darren even introduced us to the owner. The dealership itself is spacious, clean, and VERY...

- JeanC, DEALERRATER

OMG!!!! The most AMAZING experience I have EVER had at any dealership. Brendan was so polite and knowledgeable and most importantly quick. I was on my lunch break and he had everything ready for me with the vehicle up front ready to test drive and all the paperwork to sign. Thank you Brendan for...

- chris bebee, GOOGLE

We experienced a minor fumble in the very beginning but Maurice Bell picked up the ball and got it to the finish line. Maurice took the time to understand our goals and helped us navigate through the process. Maurice was an exceptional sales professional and it was our pleasure to have worked with...

- Rick Seutter, DEALERRATER
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