Arrowhead BMW

Meet Our Staff

Our staff here at Arrowhead BMW is here for your convenience. Feel free to contact us with questions or for a test drive.

Meet Our MANAGEMENT Staff

General Manager  KALEI  DUDOIT
X
General Manager
KALEI DUDOIT
Controller SHALEE  BLEECKER
X
Shalee is a Controller with 20 years experience in automotive dealership accounting and finance departments. Her desire to make every employee and customer’s experiences truly exceptional is what drove her to be a part of Arrowhead BMW. Outside of work she enjoys spending time “glamping” with her husband Jeff, son Jackson and daughter Reagan. Their latest edition Luna, a black lab, loves to fetch and be outside.
Controller
SHALEE BLEECKER
General Sales Manager  MATT TAYLOR
X
General Sales Manager
MATT TAYLOR
Service Director DAREN  FERGUSON
X

Born and raised in San Diego I have been in the automotive business since high school starting as a technician and have been with the BMW brand 20 plus years. My lovely wife and I have six kids, one grandson and a spoiled French bulldog named Frankie. I enjoy spending time with family and friends, golfing, cycling and outdoor activities.

Service Director
DAREN FERGUSON
Parts Director HOWARD  GRAFF
X
Born in to a Military family, Howard has lived in cities throughout United States, but spent a significant amount of time on the Naval Air Station in Key West, Florida where he enjoyed the island lifestyle. Howard brings 38 years of experience in the Automotive Industry to Arrowhead BMW, with a career spent at both large Automotive Groups and Single Point Sales stores. He has spend the last 18 years with BMW, and considers BMW the “most fun” of all German Brands. Howard is a proud husband and father of two daughters.
Parts Director
HOWARD GRAFF
Pre-Owned Sales Director FRANK  PELLIGREEN
X
Pre-Owned Sales Director
FRANK PELLIGREEN
Sales Manager MIKE LAWRENCE
X
Sales Manager
MIKE LAWRENCE
Sales Manager DOUG SAXTON
X
Sales Manager
DOUG SAXTON
Finance Manager EMILY STRATTON
X
Finance Manager
EMILY STRATTON
Finance Manager  DALE BRUEMMER
X
Finance Manager
DALE BRUEMMER
Finance Manager JOHN ARNOLD
X
Finance Manager
JOHN ARNOLD

Meet Our CLIENT ADVISORS Staff

Client Advisor CHRIS IONITA
X
Client Advisor
CHRIS IONITA
Client Advisor BAILEY ESTRELLA
X
Client Advisor
BAILEY ESTRELLA
Client Advisor MATTHEW  LIMBURG
X
Matt began his career with BMW in 1999, and has been included on United States Launch Teams for BMW, BMW M and MINI Focus Groups for development and design since 2002. He has been a BMW Center of Excellence Winner 5 times, a BMW/MINI Grand Travel Award winner 5 times and was on the MINI Master’s Council for 6 consecutive years. Having owned over 20 BMWs and MINIs he is excited to bring his brand expertise to our Center. He also brings his charitable background to Arrowhead BMW, having worked with Andre Agassi’s Charitable Foundation since 1998. Matt was featured in Forbes "30 under 30 To Watch for Significant Fund Raising and Philanthropic Work” for Core Planning Team at the Agassi Foundation. In his free time he enjoys traveling the globe, with his favorite place being Venice, Italy.
Client Advisor
MATTHEW LIMBURG
Client Advisor MATT MELONE
X
Client Advisor
MATT MELONE
Client Advisor ERIC NELSON
X
Client Advisor
ERIC NELSON
Client Advisor RUS SMITH
X
Client Advisor
RUS SMITH
Client Advisor BRENDAN WILLIAMS
X
Client Advisor
BRENDAN WILLIAMS
Client Advisor EREZ ROYAL
X
Client Advisor
EREZ ROYAL
Client Advisor MAURICE BELL
X
Client Advisor
MAURICE BELL
Client Advisor ED ALISHA
X
Client Advisor
ED ALISHA
Client Advisor REGGIE MILLER
X
Client Advisor
REGGIE MILLER
Client Advisor Jerry Peyman
X
Client Advisor
Jerry Peyman
Client Advisor Tony Stags
X
Client Advisor
Tony Stags

Meet Our INTERNET DIRECTORS Staff

Internet Director MIHUI KIM
X
Internet Director
MIHUI KIM

Meet Our GENIUS Staff

Genius JUSTIN  BUTCHER
X
Genius
JUSTIN BUTCHER
Genius  TYLER PASSMORE
X
Genius
TYLER PASSMORE
Genius ZACH WOLFE
X
Genius
ZACH WOLFE

Meet Our EXPERT SERVICE Staff

Shop Foreman COREY  COLEMAN
X
Corey Coleman is a professional Shop Foreman for Arrowhead BMW. Corey has achieved great success with multiple well-established automotive repair and retail facilities. After spending more than 8 years in the service field, Corey understands what it takes to deliver a world class experience to service clientele. Corey holds a technical degree from Universal Technical Institute with specific and extensive BMW technical training. Corey is a Denver native but now makes his home in the Phoenix area with his beautiful wife and two young boys, and looks forward to years of continued success with Arrowhead BMW.
Shop Foreman
COREY COLEMAN
Shop Foreman JOHN  GREEN
X
John Green is a foreman from Colorado that achieved his success in the automotive industry from continuous team development and a constant pursuit of efficiency. As a diagnostician he earned a spot among the National After-sales Winners in 2015. His values were instilled while serving in the Marine Corps. He and his wife have now come to the valley with their two daughters and look forward to exploring the White Tank Mountain hiking trails.
Shop Foreman
JOHN GREEN
Service Advisor ANDY SIVEK
X
Andy has called Arizona home since 1997, but originally hails from suburban Chicago, Illinois. He has been in the Automotive Service Industry for 25+ years, with 22 of those years with BMW in Arizona. He is happy to now call Arrowhead BMW home and is thrilled with the all-new technology of Arrowhead BMW’s Service Center that he believes "translates into a better service experience.” He has been married to his wife, Sally, for 18+ years who also has enjoyed a 25+ year career in the Automotive Industry, and is the proud father to his daughter, Sloane. He enjoys restoring old muscle cars, watching his favorite television shows, and good food.
Service Advisor
ANDY SIVEK
Service Advisor FELIX  MARQUEZ
X
Born and raised in Southern California, Felix has been in the Automotive Industry since 2010 and is now excited to call Arrowhead BMW and Arizona his home. He prides himself on being a problem solving individual and delights in building relationships with customers and helping to serve their specific needs with care and consideration. In his free time, he enjoys time spent with friends, family, his wife and his Shih Tzu and Maltese dogs.
Service Advisor
FELIX MARQUEZ
Service Advisor JOHN CAVANAUGH
X
Born and raised in Central America, John has lived and traveled through most of the American continents and throughout Europe. He brings an impressive 15+ years of experience in the Automotive Industry to Arrowhead BMW and is currently a student at Arizona State University’s Thunderbird School of Global Management. He is fluent in English and Portuguese, and working to expanding his fluency in Spanish and Italian languages. He enjoys hiking, exploring our beautiful state, live music and time spent outdoors.
Service Advisor
JOHN CAVANAUGH
Service Advisor MARK  LAUER
X
Raised in Arizona, Mark has been in the Automotive Industry for an impressive 30+ years. He found his passion in his profession, and has been sent to leadership trainings and received various accolades for his performance and commitment to his customers. Mark enjoys being in the Customer Service Industry and believes in The Art of Hospitality, as well as taking great pride and satisfaction from being able to assist his clients. He and his wife, Karen, have 5 children, his oldest child being a Police Officer in Plano, Texas, as well as 3 (self proclaimed “spoiled”) Yorkshire Terriers.
Service Advisor
MARK LAUER
Service Advisor TOM BLAMEY
X
Service Advisor
TOM BLAMEY
Inventory Manager  ANGELA OHLFEST
X
Inventory Manager
ANGELA OHLFEST
Service Administrator  BRANDY KARRAKER
X
Service Administrator
BRANDY KARRAKER
Service  Administrator MADISON HOFFMAN
X
Service Administrator
MADISON HOFFMAN
Warranty Administrator  LISA WYLIE
X
Warranty Administrator
LISA WYLIE

Meet Our SERVICE TECHNICIANS Staff

Service Technician ADAM MENARD
X
Service Technician
ADAM MENARD
Service Technician ANTONIO GARCIA
X
Service Technician
ANTONIO GARCIA
Service Technicians BLARE SCARBROUGH
X
Service Technicians
BLARE SCARBROUGH
Service Technician CONNER CLARK
X
Service Technician
CONNER CLARK
Service Technician DAKOTA  GONZALEZ
X
Service Technician
DAKOTA GONZALEZ
Service Technician JAMES ROBERTSON
X
Service Technician
JAMES ROBERTSON
Service Technician DERICK STERNE
X
Service Technician
DERICK STERNE
Service Technician JERRY ANDERSON
X
Service Technician
JERRY ANDERSON
Service Technicians JOEL ZEILINGER
X
Service Technicians
JOEL ZEILINGER
Service Technician KEN ORRICO
X
Service Technician
KEN ORRICO
Service Technician MATT COLEMAN
X
Service Technician
MATT COLEMAN
Service Technician RICKY FLORES
X
Service Technician
RICKY FLORES
Service Technician SEAN PANGAN
X
Service Technician
SEAN PANGAN
Service Technician STEVE GOODWILLIE
X
Service Technician
STEVE GOODWILLIE

Meet Our PARTS Staff

Parts Advisor  ANTHONY COZZA
X
Parts Advisor
ANTHONY COZZA
Parts Advisor  DILLON DIMMICK
X
Parts Advisor
DILLON DIMMICK
Parts Advisor  JOSH FRANCIS
X
Parts Advisor
JOSH FRANCIS
Parts Advisor  JASON FUGIEL
X
Parts Advisor
JASON FUGIEL
Parts Advisor  TRAVIS PRUE
X
Parts Advisor
TRAVIS PRUE
Parts Driver IVAN CHAVEZ
X
Parts Driver
IVAN CHAVEZ

Our Location

Arrowhead BMW
19250 North Loop 101
Glendale, AZ 85308

Sales: 602-603-8260

SALES Hours

Monday9:00 am - 8:00 pm
Tuesday9:00 am - 8:00 pm
Wednesday9:00 am - 8:00 pm
Thursday9:00 am - 8:00 pm
Friday9:00 am - 8:00 pm
Saturday9:00 am - 6:00 pm
Sunday10:00 am - 5:00 pm

SERVICE Hours

Monday7:00 am - 6:00 pm
Tuesday7:00 am - 6:00 pm
Wednesday7:00 am - 6:00 pm
Thursday7:00 am - 6:00 pm
Friday7:00 am - 6:00 pm
Saturday8:00 am - 4:00 pm
SundayClosed

PARTS Hours

Monday7:00 am - 6:00 pm
Tuesday7:00 am - 6:00 pm
Wednesday7:00 am - 6:00 pm
Thursday7:00 am - 6:00 pm
Friday7:00 am - 6:00 pm
Saturday8:00 am - 4:00 pm
SundayClosed

Very good service John Cavanaugh he is the best person very helpful thank you

- Ma Estrella Ramirez, GOOGLE

I was very pleased with the experience I had at Arrowhead BMW. Brendan Williams, my Sales Assoc., was professional, easy to work with and very knowledgeable about what he is selling. From Sales to Finance, it was the easiest transaction I have experienced. The store is beautiful, comfortable and...

- diannefowler, DEALERRATER

Nice service an all an quick to. But if I dont ask you to wash wax or polish my car dont do it.

- 501-870 Garaj, GOOGLE

Sercice

- Carlos Barrios, GOOGLE

Updated my rating to three stars after my conversation with Matt the general sales manager. He's very straight forward and doesn't like to mislead or waste customers' time. Unfortunately he couldn't get to my number so we couldn't make a deal. Here's my previous review: I don't know how people buy...

- Vince I., YELP

I just wanted to take a moment to thank Arrowhead BMW for a wonderful buying experience. Each person involved was kind, professional, and extremely knowledgeable. I walked away knowing I got the best possible deal for my family, and that their team was truly grateful for my business. I was not a...

- David N., YELP

I had taken my 328I in for maintenance due to the rough idling and loss of horse power, they had done a top to bottom all around inspection and pin pointed the issues. The quality of work and professional knowledge of the technician far exceeded my expectations. John Cavanaugh and Darren Ferguson...

- Lorenzo Ten, GOOGLE

First time at this BMW dealership and I had a great experience. Booking my appointment online was easy, my service advisor, John Cavanaugh, communicated well, ensured my vehicle was ready in the time frame we discussed, then exceeded my expectations by finding a discount for my regular maintenance....

- Candis Church, GOOGLE

My girlfriend leased her first BMW this past Friday at this location. Felt the need to give recognition to the employees that helped make it such a great experience. Client advisor, Matt Limburg & finance manager, Emily Stratton we’re both such a great help and made everything as easy as...

- Jeffries0217, GOOGLE

We were considering the purchase of a new BMW for most of 2019 and talked to the three main dealers in the Phoenix/Scottsdale area. Ed at Arrowhead BMW was low key and professional with no high pressure and was able to give me by far the best deal on a new 2019 X-5. I am totally satisfied with the...

- Harvey S., YELP

I leased my first BMW this past Friday at this location. Felt the need to give recognition to the employees that helped make it such a great experience. Client advisor, Matt Limburg & finance manager, Emily Stratton we're both such a great help and made everything as easy as possible. There was one...

- Jessey B., YELP

Very clean and very nice service area

- chad jones, GOOGLE

Well, can't say enough about Ed At Arrowhead BMW. Great service, valued my time, had cars ready to test drive and hustled to pull more up, fair prices and great quality as well. Emily did a great job getting us a great rate to top things off. Overall, this is what you want a car buying experience...

- Stanton S., YELP

Bought a used car that i found on auto trader from here. Eric Nelson extended his help from the beginning and was very transparent throughout the whole process. Emily from the finance department explained everything perfectly and made sure i understood all the paperwork perfectly so that way i knew...

- cody bohman, GOOGLE

One of the best car dealerships I've ever been to! Reggie miller took great care of me and my family and got me into a BMW that i am completely in love with. Everyone working made my family and i feel like family not just a "customer"... The best feeling about leaving this car dealership was that i...

- Victoria W., YELP

I had the ultimate buying experience at Arrowhead BMW with Eric Nelson and Matt Taylor. After 60 days of research, I connected with Matt and Eric. As a skeptical and informed consumer, they respected my wishes to gather a lot of info over the phone and internet prior to driving 20 miles across...

- Jeremy Thacker, GOOGLE

Everyone at Arrowhead BMW treats customers correctly. There's no high-pressure sales pitches and no confusing "numbers game" when reaching a mutual agreed-upon price. The facility is beautiful and everyone is treated like a true guest. I did not end up buying, but I will encourage everyone to stop...

- Jim Tucker, GOOGLE

Your going to be blown away dealing with these people, we were amazingly surprised They held up their promise, there were no surprises Of course they detailed …

- BING

Your going to be blown away dealing with these people, we were amazingly surprised They held up their promise, there were no surprises Of course they detailed the car before we drove off ! The showroom is extremely clean Your made to feel welcome You won't be sorry you came here in search of your...

- John Joseph R., YELP

Great buying experience. Up front and honest. Usual negotiating process. Quickest buying process I’ve ever experienced. I would definitely consider this dealership in the future. Eric was my salesman. He was great

- Dennis Blackman, CARS

Ask for Eric Nelson. He’s a very easy-going no nonsense salesman he made the process very painless. I hope you get to enjoy working with him like I did. Very nice dealership and also very nice general manager.

- Paul Oran, GOOGLE

Mr. Bell did his thing . Sorry guys I got the 6. 2 hrs in and out! Chi town!

- jesus santana, GOOGLE

We received the best customer service from the moment we stepped into Arrowhead BMW. We were greeted as we entered the showroom, treated with the highest respect by our salesman, who took his time, answered all our questions and concerns, and provided us with various options that would best meet...

- Mrsdmh, DEALERRATER

Recently leased an M340 from Arrowhead BMW! My overall experience was excellent from initial order to delivery! Erez Royal was knowledgeable and went above and beyond to help shuffle cars around so I could take final delivery. If you want a good experience I recommend Erez.

- Charles Rice II, GOOGLE

I hate dealerships. But from walking in the door and greeted by Bailey, and the manager with the friendliest first impression. The building is new and clean. We did t …

- BING

I hate dealerships. But from walking in the door and greeted by Bailey, and the manager with the friendliest first impression. The building is new and clean. We did t feel pressured by sales people. We sat and had a very nice pleasant interaction of all parties to make a deal on a car. It was the...

- Debbie A., YELP

This past week I worked with Maurice Bell at Arrowhead BMW and he was an amazing sales men. He sat down with me and listen to all the needs and wants I was looking for. Not shortly after our first meeting he found me the perfect car for the perfect price. If I were to look for another BMW he would...

- ggdiona, DEALERRATER

We love Arrowhead BMW! Can't say enough about their service. From the minute you step in, sales, service, parts... Doesn't matter... All amazing! They are also huge supporters of the community! Thanks for supporting the Glendale Chamber of Commerce!

- Christopher Amos, GOOGLE

This past week I worked with Maurice Bell at Arrowhead BMW and he was an amazing sales men. He sat down with me and listen to all the needs and wants I was …

- BING

The people's works there all of them fantastic!!!!

- Fernndo Angeles, GOOGLE

This past week I worked with Maurice Bell at Arrowhead BMW and he was an amazing sales men. He sat down with me and listen to all the needs and wants I was looking for. Not shortly after our first meeting he found me the perfect car for the perfect price. If I were to look for another BMW he would...

- Diona G., YELP

This past week I worked with Maurice Bell at Arrowhead BMW and he was an amazing sales men. He sat down with me and listen to all the needs and wants I was looking for. Not shortly after our first meeting he found me the perfect car for the perfect price. If I were to look for another BMW he would...

- Diona M Graham, CARS
View All Testimonials