Arrowhead BMW
SERVICE DEPARTMENT

Our Location

Arrowhead BMW
19250 North Loop 101
Glendale, AZ 85308

Service: 833-323-6788

SERVICE Hours

Monday7:00 am - 6:00 pm
Tuesday7:00 am - 6:00 pm
Wednesday7:00 am - 6:00 pm
Thursday7:00 am - 6:00 pm
Friday7:00 am - 6:00 pm
Saturday8:00 am - 4:00 pm
SundayClosed
Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Service Specials

Spend $150 - $299 – Save $30
Spend $300 - $499 – Save $50
Spend $500 – Up - Save $75
Tires - $15 off each tire
Tires – Manufacture Rebates on select tires
Free check engine light scan, record and review fault codes, make recommendations based on recorded fault codes

See dealership for details.

Contact Information

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Great help from the service department...and I didn't even buy my BMW there

- Tim McDougall, GOOGLE

Look who is really a fan of going to a car dealership? The negotiations, The high pressure, the countless hours wasted? Well let me tell you, Matt Melone made my experience a great one! From the moment I walked in the door, with no intention of purchasing a vehicle that day, Matt was patient,...

- Cathie Gibson, GOOGLE

I just had the best car buying experience of my life. This dealership takes customer service to the next level. You can really tell they take pride in what they do. Chris my sales person was such a pleasure to work with. He made it so easy to find the car I wanted and when I picked it out, he had...

- Tracy S., YELP

Erez Royal helped me a lot with my purchase. He went beyond to close my deal under 2 hours. I had a very positive experience with the crew of Arrowhead BMW. They are all professional and yet friendly at the same time. Thank you guys

- AZ PMU Academy, GOOGLE

Arrowhead BMW is by far and wide the best dealership! They have a spotless service bay, a spotless lounge! The people here are friendly, personable and wanting to go the extra mile! I’m so happy when I have a service, I will see my friends!

- Toby, GOOGLE

The experience was great at first, the sales staff was fantastic! However we bought a used Cadillac there and 3 days after buying it the brakes starting sqealing very loudly. I text the sales person about it and no response, then 2 weeks later a check engine sign came on. I'll be contacting the...

- Haley Fobes, GOOGLE

Take all the negative stigmas surrounding buying a car out of the equation when dealing with Arrowhead BMW. I had a phenomenal experience, and its solely attributed to my sales representative Bailey Estrella. Bailey was extremely knowledgable, personable, and worked hard to get me the car I wanted...

- Jojo W., YELP

While I have not visited this dealership, Reggie, the sales rep I did speak to and exchanged emails with, is a nice guy who is very responsive to online inquiries. His sales manager also sent a follow up email to me to offer his assistance after I gave Reggie two thumbs up for his efforts. If I...

- David, CARS

BMW lovers heaven

- Darius Johnson, GOOGLE

Friendly, leave you peruse staff...readily allowed test drives; well priced used stock.

- Henry Marquez, GOOGLE

I called Arrowhead BMW Saturday morning because my low oil indicator light was on and they squeezed me in on a busy morning. I was so grateful because I was nervous to drive my car. From the second I pulled into the service repair garage everyone was so kind and helpful! Felix topped off my oil in...

- Summer E., YELP

When initiating my car purchase I did my homework and looked at dealership reviews, one thing I noticed when reviewing Arrowhead BWM was that Maurice Bell’s name came on appearing with positive reviews. In my mind I wished Maurice would be my client advisor. After setting up my online...

- Raquel Carranza, GOOGLE

Ed, Emily and the whole sales team were phenomenal! Emily in finance is your go to person to get the best deal in town. Ed found us the perfect vehicle to fit our needs. We will be back for our second car very soon. Thank you Arrowhead BMW for your exceptional customer service!

- Vicki Douvikas, GOOGLE

We had a prior relationship with Darren Ferguson, hence why we chose to check out Arrowhead BMW even though another dealer was closer to our home. Darren, his team and everyone at Arrowhead welcomed us. Darren even introduced us to the owner. The dealership itself is spacious, clean, and VERY...

- JeanC, DEALERRATER

OMG!!!! The most AMAZING experience I have EVER had at any dealership. Brendan was so polite and knowledgeable and most importantly quick. I was on my lunch break and he had everything ready for me with the vehicle up front ready to test drive and all the paperwork to sign. Thank you Brendan for...

- chris bebee, GOOGLE

We experienced a minor fumble in the very beginning but Maurice Bell picked up the ball and got it to the finish line. Maurice took the time to understand our goals and helped us navigate through the process. Maurice was an exceptional sales professional and it was our pleasure to have worked with...

- Rick Seutter, DEALERRATER

Since this location was built, I stopped driving all the way out to Chandler. I was a little nervous about getting a new service person since I'd been seeing the same one for 8 years running (P.S. I think he feels betrayed lol), anyway, Felix in the service dept has been taking care of me for the...

- Elaine T., YELP

Erez Royal is a very professional salesman with a great knowledge of the different models. Best car buying experience ever! Highly recommend!

- Della Brown, GOOGLE

I'm a customer for life! I traded in my Mercdes this weekend for an absolutely stunning X3. I'm thrilled with the entire experience! From Reggie my sales person, Matt the general manager, Justin the "genius", Dale the finance manager. Literally made me feel like family from the moment I walked in!...

- Anne S., YELP

I'm a customer for life! I traded in my Mercdes this weekend for an absolutely stunning X3. I'm thrilled with the entire experience! From Reggie my sales person, Matt the general manager, Justin the "genius", Dale the finance manager. Literally made me feel like family from the moment I walked in!...

- Anne Smith, GOOGLE

Competent and courteous

- Donald Cooper, GOOGLE

(Translated by Google) Good dealer. (Original) Good dealer.

- Edsel Fernandez, GOOGLE

Amazing experience at Arrowhead BMW! All of the staff are A+ ! BUT Maurice Bell is the BEST! He is the most knowledgeable, experienced, customer oriented sales person I have met. Being in sales, I can discern good from great. Maurice makes your experience as pleasureable as buying a car can be and...

- Jean Caisse, GOOGLE

Very good service John Cavanaugh he is the best person very helpful thank you

- Ma Estrella Ramirez, GOOGLE

Wonderful people very helpful !!

- Shelly, CARGURUS

I was very pleased with the experience I had at Arrowhead BMW. Brendan Williams, my Sales Assoc., was professional, easy to work with and very knowledgeable about what he is selling. From Sales to Finance, it was the easiest transaction I have experienced. The store is beautiful, comfortable and...

- diannefowler, DEALERRATER

Nice service an all an quick to. But if I dont ask you to wash wax or polish my car dont do it.

- 501-870 Garaj, GOOGLE

Sercice

- Carlos Barrios, GOOGLE

Updated my rating to three stars after my conversation with Matt the general sales manager. He's very straight forward and doesn't like to mislead or waste customers' time. Unfortunately he couldn't get to my number so we couldn't make a deal. Here's my previous review: I don't know how people buy...

- Vince I., YELP
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