SERVICE DEPARTMENT

Our Location

Arrowhead BMW
19250 AZ-101 Loop
Glendale, AZ 85308

Service: 833-323-6788

Service Hours

Service

Expert Auto Repair & Auto Service in Glendale AZ Starts Here

At Arrowhead BMW, auto repair and auto service in Glendale AZ are performed with the precision and care that only certified BMW professionals can provide. From everyday maintenance to advanced diagnostics, we deliver factory-standard excellence with every service. Our technicians are trained exclusively on BMW systems, offering unmatched expertise for your luxury vehicle.

  • BMW-trained and certified technicians
  • Precision service backed by genuine BMW parts
  • Computerized diagnostics using factory-level tools
  • Transparent updates with no guesswork

We don’t treat your BMW like any other car—because it isn’t. Each model has a unique engineering identity, and our service team knows how to maintain its integrity, performance, and safety. Whether it’s your first visit or you’ve serviced with us for years, we uphold a consistent, high-quality experience that reflects BMW standards at every level.

Arrowhead BMW: Precision Auto Repair in Glendale AZ

When it comes to auto repair in Glendale AZ, Arrowhead BMW sets the benchmark for thorough, efficient, and model-specific care. Our service facility is built to handle every kind of repair—from minor fixes to major overhauls—while maintaining the performance DNA of your BMW.

Every service includes a clear diagnosis, factory-recommended procedures, and a commitment to resolving the root of the issue—not just the symptoms. We take a long-term view on performance and vehicle health.

  • Engine and transmission diagnostics
  • Suspension and steering inspections
  • Certified brake system servicing
  • Full electrical troubleshooting and repair

Arizona roads and weather can challenge any vehicle, but we help your BMW stay strong and responsive. When you bring your vehicle to Arrowhead BMW, you’re getting more than a repair—you’re investing in long-lasting driving confidence backed by factory-trained excellence.

Comprehensive Auto Service in Glendale AZ for Every BMW

We specialize in providing tailored auto service in Glendale AZ designed for every BMW series and body type—from the iconic 3 Series to the innovative iX. Our approach focuses on preserving your BMW’s optimal performance, fuel efficiency, and long-term value, especially in Arizona’s desert climate.

Our team performs routine and preventative service with precision, using digital tools to track your car’s performance history and anticipate its future needs. No shortcuts, no generic fixes—just authentic BMW care.

  • Factory-scheduled maintenance
  • HVAC calibration for desert temperatures
  • Tire inspections, rotations, and replacements
  • Battery health checks and charging system evaluation

BMW vehicles are built for performance and endurance, but even the best machines need dedicated upkeep. Trust Arrowhead BMW to deliver that service consistently, using only BMW-approved methods and materials that preserve the performance standard your vehicle was engineered for.

Why Arrowhead BMW is the Premier Destination for Auto Repair in Glendale AZ

Our reputation for auto repair in Glendale AZ is built on decades of brand-specific experience, customer-first service, and an uncompromising dedication to quality. Every interaction at Arrowhead BMW reflects our commitment to the BMW ownership experience—not just in how your vehicle performs, but in how you feel at every service visit.

We offer a relationship-based service model. This means we remember your vehicle’s history, anticipate its needs, and recommend maintenance that makes sense—not more than you need, and never less.

  • Personalized vehicle history tracking
  • Consistent care by familiar service advisors
  • Video walk-throughs of your inspection results
  • Clean, BMW-exclusive customer lounge and workspace

We’re not a general repair shop. We’re a dedicated BMW service hub that understands every nuance of your vehicle—and how to help it perform like new, year after year.

Get the BMW Standard of Auto Service in Glendale AZ at Arrowhead BMW

When you need auto service in Glendale AZ, choose Arrowhead BMW for industry-leading care that puts your vehicle—and your time—first. Our services are designed to meet the same high standards as BMW’s engineering. From check-in to follow-up, every detail of your service is crafted to ensure efficiency, transparency, and unmatched quality.

Our clients rely on us for more than service—they rely on us for trust, convenience, and partnership. We believe that maintaining your vehicle should be as rewarding as driving it.

  • Quick online scheduling with live availability
  • Service updates by text or email
  • Pickup and delivery options for your convenience
  • Full digital records of all service visits

Whether you're planning a cross-state trip or just keeping up with routine care, our team is ready to support your BMW with the service it deserves.

Schedule Auto Repair & Auto Service in Glendale AZ at Arrowhead BMW

For the highest-quality auto repair in and precision auto service in Glendale AZ, schedule your visit with Arrowhead BMW today. Let our expert technicians preserve the performance, safety, and sophistication that define your BMW. Trust Arrowhead BMW—where service is more than a visit; it’s a standard.

3 Years of Oil Changes : $249
3 Years of Oil Changes

$249

BMW Oil Change Plan (3 years) includes oil and oil filter changes for three years. Maximum 2 oil changes per contract year. Available for eligible BMW vehicles that have reached 60 months or 60,000 miles but have not yet exceeded 240 months/20 years and have no current Ultimate Care+ coverage. Must present coupon when order is written. No cash value. Limit one coupon per person. May not be used for previous services. Offer does not apply to prior purchases. Other restrictions may apply. Offer valid at Arrowhead BMW.

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Buy 3 Tires, Get 1 When You Purchase An Alignment
Buy 3 Tires, Get 1 When You Purchase An Alignment

Present when order is written. Can’t combine w/ other offers, coupons or incentives. Invalid for past purchases. Plus tax/shop supplies/hazardous waste fee. Can't combine w/ Value Service Pricing. Applies to 17,18, 19-inch wheels only. 20" and above other special may apply. Up to $200 Value.

Spend & Save : Get Up To $150 OFF
Spend & Save

Get Up To $150 OFF

Excludes value service pricing and tires. Offer valid at Arrowhead BMW only. Must present offer when order is written. Offer does not apply to prior purchases. Other restrictions may apply.

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Value Brake Service : Starting at $263.99
Value Brake Service

Starting at $263.99

Cannot be redeemed for cash value. Other exclusions may apply. See Service Advisor for complete details.

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Meet Our Service Management Staff

SERVICE DIRECTOR Brent Rackstein
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SERVICE DIRECTOR
Brent Rackstein
SERVICE MANAGER Devin Kass
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SERVICE MANAGER
Devin Kass
SHOP FOREMAN Zac Colvin
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SHOP FOREMAN
Zac Colvin
SHOP FOREMAN Corey Coleman
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Corey Coleman is a professional Shop Foreman for Arrowhead BMW. Corey has achieved great success with multiple well-established automotive repair and retail facilities. After spending more than 8 years in the service field, Corey understands what it takes to deliver a world class experience to service clientele. Corey holds a technical degree from Universal Technical Institute with specific and extensive BMW technical training. Corey is a Denver native but now makes his home in the Phoenix area with his beautiful wife and two young boys, and looks forward to years of continued success with Arrowhead BMW.
SHOP FOREMAN
Corey Coleman
BODY SHOP MANAGER Jake Ritter
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BODY SHOP MANAGER
Jake Ritter
RECONDITIONING MANAGER Alex Mendiola
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RECONDITIONING MANAGER
Alex Mendiola

Meet Our Service Staff

INTERNAL WRITER Ana Nadjalin
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INTERNAL WRITER
Ana Nadjalin
SERVICE ADVISOR Carmella Gomez
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SERVICE ADVISOR
Carmella Gomez
SERVICE BDC Chriss Nickerson
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SERVICE BDC
Chriss Nickerson
SERVICE ADVISOR Colin Ware
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SERVICE ADVISOR
Colin Ware
SERVICE ADVISOR Connor Kwasizur
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SERVICE ADVISOR
Connor Kwasizur
LOANER DESK Emma Wilson
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LOANER DESK
Emma Wilson
SERVICE ADVISOR Jay Amrikhas
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SERVICE ADVISOR
Jay Amrikhas
RECON SERVICE ADVISOR Jesse Wilson
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RECON SERVICE ADVISOR
Jesse Wilson
SERVICE ADVISOR Joseph Lazar Jr
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SERVICE ADVISOR
Joseph Lazar Jr
SERVICE ADVISOR Joshua Childers
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SERVICE ADVISOR
Joshua Childers
LOANER DESK Kaila King
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LOANER DESK
Kaila King
MOBILE SERVICE ADVISOR Manny Botello
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MOBILE SERVICE ADVISOR
Manny Botello
SERVICE ADVISOR Matthew Mercer
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SERVICE ADVISOR
Matthew Mercer
SERVICE ADVISOR Michael Abreu
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SERVICE ADVISOR
Michael Abreu
LOANER DESK Rileigh Wilson
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LOANER DESK
Rileigh Wilson
SERVICE ADVISOR Shane  Harrington
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SERVICE ADVISOR
Shane Harrington
SERVICE ADVISOR Steve Emery
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SERVICE ADVISOR
Steve Emery
SERVICE ADVISOR Taylor Gooley
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SERVICE ADVISOR
Taylor Gooley
SERVICE ADVISOR Troy Carlson
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SERVICE ADVISOR
Troy Carlson

Meet Our Service Technician Staff

SERVICE TECHNICIAN Andres Lopex Ramirez
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SERVICE TECHNICIAN
Andres Lopex Ramirez
MOBILE SERVICE TECHNICIAN Austin Blanchard
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MOBILE SERVICE TECHNICIAN
Austin Blanchard
SERVICE TECHNICIAN Blare Scarbrough
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SERVICE TECHNICIAN
Blare Scarbrough
SERVICE TECHNICIAN Cade Starke
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SERVICE TECHNICIAN
Cade Starke
SERVICE TECHNICIAN Chris Molina
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SERVICE TECHNICIAN
Chris Molina
SERVICE TECHNICIAN Cole Lochner
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SERVICE TECHNICIAN
Cole Lochner
SERVICE TECHNICIAN Dakota Gonzalez
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SERVICE TECHNICIAN
Dakota Gonzalez
SERVICE TECHNICIAN Daniel Gordon
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SERVICE TECHNICIAN
Daniel Gordon
RECON TECHNICIAN Danny Maldonado
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RECON TECHNICIAN
Danny Maldonado
SERVICE TECHNICIAN Darvy Saravia
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SERVICE TECHNICIAN
Darvy Saravia
SERVICE TECHNICIAN Earl Spinks
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SERVICE TECHNICIAN
Earl Spinks
SERVICE TECHNICIAN Enrique Sanchez
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SERVICE TECHNICIAN
Enrique Sanchez
SERVICE TECHNICIAN Fabian Espinosa
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SERVICE TECHNICIAN
Fabian Espinosa
SERVICE TECHNICIAN Francisco Torres
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SERVICE TECHNICIAN
Francisco Torres
SERVICE TECHNICIAN Grayson Sanders
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SERVICE TECHNICIAN
Grayson Sanders
SERVICE TECHNICIAN Heron Aguero Aguilar
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SERVICE TECHNICIAN
Heron Aguero Aguilar
SERVICE TECHNICIAN James Robertson
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SERVICE TECHNICIAN
James Robertson
SERVICE TECHNICIAN John  Green
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SERVICE TECHNICIAN
John Green
SERVICE TECHNICIAN Jovanny Chavez
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SERVICE TECHNICIAN
Jovanny Chavez
SERVICE TECHNICIAN Kadin Stockton
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SERVICE TECHNICIAN
Kadin Stockton
SERVICE TECHNICIAN Koby Blalock
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SERVICE TECHNICIAN
Koby Blalock
RECON TECHNICIAN Marco Lumbreras
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RECON TECHNICIAN
Marco Lumbreras
SERVICE TECHNICIAN Matt Coleman
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SERVICE TECHNICIAN
Matt Coleman
SERVICE TECHNICIAN Matthew Irizarry
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SERVICE TECHNICIAN
Matthew Irizarry
SERVICE TECHNICIAN Michael Krohn
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SERVICE TECHNICIAN
Michael Krohn
SERVICE TECHNICIAN Mikell  Davis
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SERVICE TECHNICIAN
Mikell Davis
SERVICE TECHNICIAN Nick Negomir
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SERVICE TECHNICIAN
Nick Negomir
SERVICE TECHNICIAN Omar Toure
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SERVICE TECHNICIAN
Omar Toure
SERVICE TECHNICIAN Oskar Trettel
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SERVICE TECHNICIAN
Oskar Trettel
SERVICE TECHNICIAN Patrick Gonzalez
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SERVICE TECHNICIAN
Patrick Gonzalez
SERVICE TECHNICIAN Quinn Reichmuth
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SERVICE TECHNICIAN
Quinn Reichmuth
RECON TECHNICIAN Rafael Moreno
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RECON TECHNICIAN
Rafael Moreno
SERVICE TECHNICIAN Randy Bowdre
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SERVICE TECHNICIAN
Randy Bowdre
SERVICE TECHNICIAN Ryan Nichols
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SERVICE TECHNICIAN
Ryan Nichols
SERVICE TECHNICIAN Shane Gilkes
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SERVICE TECHNICIAN
Shane Gilkes
RECON TECHNICIAN Steve Waldo
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RECON TECHNICIAN
Steve Waldo
SERVICE TECHNICIAN Tim  Zimbru
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SERVICE TECHNICIAN
Tim Zimbru

Meet Our Service Porter Staff

SERVICE PORTER Jimmy Quijada
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SERVICE PORTER
Jimmy Quijada
SERVICE PORTER Kaden Kramer
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SERVICE PORTER
Kaden Kramer
SERVICE PORTER Mike Maple
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SERVICE PORTER
Mike Maple
SERVICE PORTER Oliver Kiel
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SERVICE PORTER
Oliver Kiel

Contact Information

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This was my second time purchasing a car here, and once again the experience was excellent. Cole was fantastic to work with—knowledgeable, straightforward, and never pushy. He made the entire process smooth and enjoyable from start to finish. A huge thank-you as well to Edwin, the General...

- Morgan Graves, GOOGLE

Just a quick note to say thanks to my service advisor, Carmella Gomez! She is the best! She always makes sure my M8 comp is taken care of and I really enjoy our conversations when I drop off/pick up my car. Thank you!

- Michael Combs, GOOGLE

Troy in Service Was amazing!

- Blake Koolick, GOOGLE

Leaving this review as someone who did not end up buying a vehicle due to changing my mind on what I want. But I just wanted to give these guys a good review based on the time they spent helping me with a vehicle (Porsche 911) that I was considering buying. As an out of state buyer I appreciate the...

- Edward Rahm, GOOGLE

Everybody's always friendly here. If you need your BMW serviced in the west valley, this is the place

- alfonso gonzalez, GOOGLE

One of the best bmw dealership

- Manesh, GOOGLE

Good job

- darin scott, GOOGLE

I’d like to commend Francisco, Caden, Cory, Troy and the service manager for their exceptional customer service and professionalism in resolving my battery issue. Francisco was knowledgeable, efficient, and took the time to clearly explain the situation, which immediately built trust and...

- S T H, GOOGLE

For years I've heard whispers from my east valley BMW friends that "BMW Arrowhead is worth the drive." I didn't really buy into the rumors. I wasn't about to drive across town to buy or service a BMW. However, after researching I4 lease deals online and visiting a few of "east valley" BMW dealers,...

- Eric Lukas, GOOGLE

I had a mechanical error with my gas tank door the night I was leaving to visit family out of state. We had gotten here right after the service center closed but they grabbed a mechanic and got it open. There were 3 associates out trying to get it open before the mechanic came out, I wish I had...

- Thomas Jobe, GOOGLE

Excellent service from start to finish, and that extends to after the sale as well. I highly recommend this dealership.

- Harris, CARGURUS

Great sales team! Dezmn he helped me a lot, thank you so much. Thanks to the managers Robert, edwin and Ashly.

- ashraf ismail, GOOGLE

Excellent service from start to finish, with everyone from my advisor Kyle, finance manager, and service advisor Steve, being very courteous, helpful, knowledgeable and made it one of the best car buying experiences. But what really sets them apart is that they follow up and still have the same...

- Harris Jatoi, GOOGLE

(Translated by Google) undefined (Original) I traded in my vehicle. Bought the x3 30 I love it so much. Got maintenance coverage, and Gab .Got a very low interest rate. that I have not seen in any bank. They are very well communicative and professional. They give you your time to choose your...

- Joona, GOOGLE

Fabusa Entretenida Está Muy Atendos El Servicio Es Lo Mejor Carfax. El Final Esperó que yo Asta hoy se que es mY Mayor preocupación de Los premios serán los mismos Mejores

- Jimmy morales, CARS

(Translated by Google) undefined (Original) I had an absolutely great experience at Arrowhead BMW. Troy was amazing to work with — very helpful, patient, and supportive throughout the entire process. His customer service was outstanding, and he made everything smooth and stress‑free. I highly...

- Suad Hamzabegovic, GOOGLE

Thank you for all your assistance!

- Debbb, GOOGLE

Logan, Landon and Edwin are the only names you need to know going in. Pleased with the experience and the consistent follow ups.

- E, GOOGLE

Arrowhead BMW is the best. I've tried the rest, really, and found the best. Service on par with excellency. Worthy.

- Duane Burris, GOOGLE

This was the 2nd car I bought from Arrowhead BMW. Several years ago, I bought a new car from the lot, the experience was pleasant. This time I ordered a M3 Competition, Dennis H. was very knowledgeable, made couple really good suggestions while building the car which I am glad that I listened to...

- Ran McBryde, GOOGLE

Manny was a great help. Made the whole service process enjoyable, communicated and helped me out greatly. Brent was a big help as well. The technician was awesome as well. Having a video explaining the inspection is an awesome touch. Overall they did very well taking care of me.

- Timmy Reeve, GOOGLE

Just about every aspect of my recent purchase of a Certified Preowned BMW X4 was exceptional! The “Finance Guy” was more than a little pushy about all the extra extended warranties. Our Client Advisor Will was most helpful and patient during the entire process and Edwin at the Big Desk was...

- Ken Buddington, GOOGLE

My family owns both a BMW and Landrover. Arrowhead BMW and Landrover have been wonderful to work with. Always helpful. We have worked with Meau Bell for years-he’s great. Frankie from mobile services was also great helping with our vehicle needs.

- Adam Miller, GOOGLE

I had a safety recall and decided to hangout at the lounge while my vehicle was serviced. It was nice and quite. They offered complementary drinks, coffee and snacks. Thankfully no pesky salesman where there to bother me!

- tattooedstork, GOOGLE

Absolutely phenomenal service. They drove out the car to my house 1 hr away to test drive. Within 3 hours negotiating and financials were all taken care off and the car was dropped off after detailing, all in one day. Xavier and the team are unreal. This is my second car from here in less than a...

- Varun Tandon, GOOGLE

I had a great buying experience working with Carson Goetz. He worked with me to reach a great deal. Only reason I don't give it 5 stars is because of the time to finish the paperwork. It was way to long.

- Kevin Murphy, GOOGLE
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