SERVICE DEPARTMENT

Our Location

Arrowhead BMW
19250 North Loop 101
Glendale, AZ 85308

Service: 833-323-6788

SERVICE Hours

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Service Specials

Spend $150 - $299 – Save $30
Spend $300 - $499 – Save $50
Spend $500 – Up - Save $75
Tires - $15 off each tire
Tires – Manufacture Rebates on select tires
Free check engine light scan, record and review fault codes, make recommendations based on recorded fault codes

See dealership for details.

Contact Information

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We had a very good experience buying a pre-owned car here. We are new to Phoenix so we didn't have an established dealership relationship. During our car search, it was unbelievable how many dealerships outright lie in their online ads (AutoTrader, etc.) For example, lots of them list the wrong car...

- Sherry P., YELP

The online experience was good they were very responsive however we're in the middle of a pandemic and no one had a mask on when I came to the dealership

- Guru732Q8, CARGURUS

If you're looking for a smooth buying car experience without the hassle that usually comes with purchasing a new car, this is your place. While working on a deal I had a family emergency which required me to leave the dealership. They were amazing with checking on me and my family promptly. It...

- basem jaber, GOOGLE

I am absolutely delighted with the service I received on my BMW X3 at Arrowhead BMW. Service Advisor Jason Brown treated me fairly and with the utmost professionalism. He made it a priority to anticipate my needs and patiently explained my options with me. I am very satisfied and I give Mr. Brown...

- Michal Niemkiewicz, GOOGLE

I went in to pick up a small part for my BMW, after talking to Dillon about the part I just ordered online he was able to pull up the item on his computer, told me it was in stock and gave me a great price on it. His customer service was outstanding, and I was extremely impressed by the level of...

- Mario Perez, GOOGLE

Had the pleasure of working with true professionals. Our salesman Erez Royal provided superb customer service. His knowledge and expertise were impressive. The cherry on top was working with Branch Manager, Brandon. He made sure all our needs were met. We will definitely come back for our next...

- Gabby Garcia, GOOGLE

We have been searching for a 4th family car that was reasonably priced and in good shape. I was pleasantly surprised that we found that car at Arrowhead BMW. The entire team was great to work with and one of the best car buying experiences I have had. They embraced my 18 year old son’s role in...

- Tim Tiller, GOOGLE

Outstanding.

- Douglas Scott, GOOGLE

I have owned vehicles before, but this is the first time from a dealership. The process was smooth, and right of the bat our advisor Erez Royal made us feel comfortable with no pressure. We went over everything, and he answered all my questions. Can’t wait to put some miles on my new X5. Thank...

- Yaya A, GOOGLE

immediate responce and very helpful

- d, CARGURUS

I brought my car in for routine maintenance, and the service department was fantastic. Andy did a great job taking care of me and keeping me up to date. Would highly recommend this location.

- Charles Morman, GOOGLE

I had the best experience at Arrowhead BMW. All the staff were helpful and nice. If your ever in need of a BMW ask for Erez Royal. He was very helpful and sold me my first BMW. I LOVE MY 550i and I would recommend him to anyone.

- carl abramsen jr., GOOGLE

Erez Royal was amazing! He's very responsive whether it was phone or email. He was knowledgable and answered all my questions about the vehicle (which wasn't even a BMW) and their buying process! We made a deal that I walked away very happy with and I would come back, for sure.

- david crum, GOOGLE

I am happy I decided to switch locations!!! Tom was awesome.

- Ashley Miller, GOOGLE

This review is for those who are trying to find the perfect dealership, I'm sure there's many out there that are great, but this dealership when above and beyond they were extremely helpful and... more

- Juan M., YAHOO

This review is for those who are trying to find the perfect dealership, I'm sure there's many out there that are great, but this dealership when above and beyond they were extremely helpful and patient with me Brandon & Jim are great human beings. When me and my wife walked into the dealership we...

- Juan M., YELP

I love Arrowhead BMW!!! Felix my service advisor was so helpful and gave me phenomenal service. I can’t say enough how appreciative I was of the courtesy vehicle that they loaned me for the few days my car was in getting repaired. I highly recommend Arrowhead BMW....

- Leslie Gunter, GOOGLE

So happy to have given Arrowhead BMW a second chance! A few months ago i started looking at new BMW’s because my lease on my 2017 was almost ending, so we were just seeing what we were going to switch into. We went and had the horrible experience of dealing with Rus (if you happen to get him as a...

- Tammy Doyon, GOOGLE

Excelente experience with Erez Royal and him manager, Steve , really nice people we buy a cash truck and they give as a very good price. Thank you Arrowhead BMW from loop 101 and Union Hill, I am really recommending 199 %.

- anna moreno, GOOGLE

The guys at BMW Arrowhead are True Professionals! From the sales man Ed, to the managers, everyone worked hard to get me the best deal ! Amazing professionals First oil change was such a fun day!... more

- Anamaria Stella M., YAHOO

The guys at BMW Arrowhead are True Professionals! From the sales man Ed, to the managers, everyone worked hard to get me the best deal ! Amazing professionals First oil change was such a fun day! Got to drive the newest BMW in the meantime Andy is amazing ! Thank you to everyone at this dealership...

- Anamaria Stella M., YELP

Very friendly staff!

- Andy Adams, GOOGLE

BMW it's the ultimate ultimate driving machine everyone know that. But when you buying the ultimate driving machine you expect to the ultimate buying experience and that you'll get from Erez Royal at arrowhead bmw. young, respectful and handsome European guy Very knowledgeable and not only with BMW...

- David Grant, GOOGLE

A very nice and pleasant surprise from the time that I drove on the lot until I drove out in my new car.Erez is the best.He worked hard to get me the car that I wanted.A very nice man,and handsome ,too.LOL.Jason also bent over backwards to make the deal happen.I will recommend Arrowhead BMW to all...

- Paula J, GOOGLE

We purchased GMC Yukon XL. Dennis Hanke was amazing. We had recently purchased a GMC Terrain from a another local dealership this experience was far superior.

- Justine Weaver, GOOGLE

Love my new X5. Thanks to Erez, Zach, Dana, and Brandon. Super fun experience!!

- mario Ramirez, GOOGLE

I really enjoyed my car buying experience at Arrowhead BMW. When there was a slight problem with the convertible top, Andy in the service department had it fixed immediately. Great experience all the way!

- Christopher Merrill, GOOGLE

I didn't end up buying the vehicle that I was looking at but Chris Ionita was great to work with. He was quick to answer any questions that I had and sent me a video of the car before pictures of it were up online. No pressure and easy to work with.

- Dalton M., YELP

Excellent customer service , Erez great ,awesome salesman!! Zack bmw genius was was very knowledgeable! Thank you guys!!!

- Edna Solis, GOOGLE

Excellent service from Erez Royal friendly no pressure sales highly recommend...

- Jesus Solis, GOOGLE

Russ was a great guy and helped me and kept in contact with me. I bought a different vehicle but amazing customer service definitely recommend working with them.

- GuruBY4FX, CARGURUS

As an employee with a retail repair shop, I have to send a huge thank you to the staff in the parts department, specifically Jason, for the "above and beyond" service provided. I'd also like to recognize the other team members that were a part of the "solution process" including the technicians...

- Chris Sato, GOOGLE

Erez is awesome!! This is our second purchase through him. He has always gone above and beyond. He found the vehicle for us within our budget, and when we walked in he had treats and gifts ready for our two girls in tow. Made them feel special, and it was nice to talk to a actual friend and not a...

- Robin Gore, GOOGLE

Excellent customer service people. They are eager and helpful in accommodating their business and time to their customers' work schedule. I highly recommend them.

- MarkWayne007, CARGURUS

Never had a car buying experience so relaxing and enjoyable. No hassle involved and was given an honest price and value for my trade. Thank you Bailey and Steve for making the buying experience so fun and easy! Thanks to Justin for teaching me everything about my new 540i and thanks to Doug for...

- David Olivas, GOOGLE

Eric was nice and went above and beyond to help me! Also Doug and Dana in financing were really great!

- Ebony, CARGURUS

We just enjoyed working with Erez Royal on our BMW purchase. Erez is personable, and really knows his product, and is not a a pushy salesman. It is like doing business with a friend or an associate, you have a conversation. Emily, in finance is equally knowledgeable in her arena, and down to earth....

- Mary Tygart, GOOGLE

I'd like to review, singing the phenomenal praise of Arrowhead BMW. After a drawn out depressing hunt for a specific BMW, I was near the end and prepared to give up and settle. I had visited 3 previous BMW dealerships, and while all carried the model I sought, all lacked the condition I sought....

- Eliseveta Ronakov, GOOGLE

Chris was great, very friendly, and a straight shooter! Would recommend this dealership to anyone! You cannot say that too often, even though we decided against getting the car.

- GuruC79F1, CARGURUS

Hands down best BMW experience in Phoenix metro! I have purchased from Chapman BMW in Chandler in the past and attempted to purchase from them again. Both experiences with them were awful. Decided to make the trip out to Arrowhead BMW to give them a try after visiting the other BMW dealerships in...

- Robert, GOOGLE
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