Arrowhead BMW

Testimonials

GOOGLE
jesus santana
Full Star Full Star Full Star Full Star Full Star
12-4-2019
jesus santana

Mr. Bell did his thing . Sorry guys I got the 6. 2 hrs in and out! Chi town!

DEALERRATER
Mrsdmh
Full Star Full Star Full Star Full Star Full Star
12-3-2019
We received the best customer service from the moment we...

We received the best customer service from the moment we stepped into Arrowhead BMW. We were greeted as we entered the showroom, treated with the highest respect by our salesman, who took his time, answered all our questions and concerns, and provided us with various options that would best meet our needs. The Finance Director was excellent. We felt our financing terms were tailored to our budget; greatly appreciated. While there we were introduced to the Sales Manager, as well as the store’s General Manager and Controller. All were very supported in getting us what we needed and wanted, not what they wished to sell us. They made us feel like family. We left feeling we could contact any one of these folks if we had a need.

GOOGLE
Mr. Chez
Full Star Full Star Full Star Full Star Full Star
12-1-2019
GOOGLE
Charles Rice II
Full Star Full Star Full Star Full Star Full Star
11-27-2019
Charles Rice II

Recently leased an M340 from Arrowhead BMW! My overall experience was excellent from initial order to delivery! Erez Royal was knowledgeable and went above and beyond to help shuffle cars around so I could take final delivery. If you want a good experience I recommend Erez.

GOOGLE
John Wright
Full Star Full Star Full Star Full Star Full Star
11-25-2019
YELP
Debbie A.
Full Star Full Star Full Star Full Star Full Star
11-25-2019
Debbie A.

I hate dealerships. But from walking in the door and greeted by Bailey, and the manager with the friendliest first impression. The building is new and clean. We did t feel pressured by sales people. We sat and had a very nice pleasant interaction of all parties to make a deal on a car. It was the best experience we had. We purchased a used car for our daughter and I couldn't say anything negative. Outstanding service all around. Would recommend to anyone. Keep up the outstanding service.

DEALERRATER
ggdiona
Full Star Full Star Full Star Full Star Full Star
11-23-2019
An amazing time working with Maurice Bell at Arrowhead BmW

This past week I worked with Maurice Bell at Arrowhead BMW and he was an amazing sales men. He sat down with me and listen to all the needs and wants I was looking for. Not shortly after our first meeting he found me the perfect car for the perfect price. If I were to look for another BMW he would be the first person I would contact. Thanks Maurice

GOOGLE
Christopher Amos
Full Star Full Star Full Star Full Star Full Star
11-23-2019
Christopher Amos

We love Arrowhead BMW! Can't say enough about their service. From the minute you step in, sales, service, parts... Doesn't matter... All amazing! They are also huge supporters of the community! Thanks for supporting the Glendale Chamber of Commerce!

GOOGLE
Fernndo Angeles
Full Star Full Star Full Star Full Star Full Star
11-22-2019
Fernndo Angeles

The people's works there all of them fantastic!!!!

YELP
Diona G.
Full Star Full Star Full Star Full Star Full Star
11-22-2019

This past week I worked with Maurice Bell at Arrowhead BMW and he was an amazing sales men. He sat down with me and listen to all the needs and wants I was looking for. Not shortly after our first meeting he found me the perfect car for the perfect price. If I were to look for another BMW he would be the first person I would contact. Thanks Maurice

CARS
Diona M Graham
Full Star Full Star Full Star Full Star Full Star
11-22-2019
Great Service from Maurice Bell

This past week I worked with Maurice Bell at Arrowhead BMW and he was an amazing sales men. He sat down with me and listen to all the needs and wants I was looking for. Not shortly after our first meeting he found me the perfect car for the perfect price. If I were to look for another BMW he would be the first person I would contact. Thanks Maurice

YELP
John S.
Full Star Full Star Full Star Full Star Empty Star
11-19-2019

My son was looking for a car after having his previous one totaled. After getting jerked around at a dealer on Cameback, we came here for one car he had targeted from an online search. Where before we were given a bunch of bait and switch hooey, the associate (sorry, but I don't recall his name), not only had the car available, but had it out front, washed and ready... When it came down to "do the deal," he understood my son only had so much money to work with and, without pushing or offering a partial finance (since we had indicated we did not want any payments), we were able to come to a good compromise, and now my son has transportation again. Thank you, Arrowhead BMW for good service and friendly, not pushy sales methods.... I likely will never by a BMW, but I would recommend them heartily.

GOOGLE
Caelan Sloper
Full Star Full Star Full Star Full Star Full Star
11-18-2019
Caelan Sloper

Great place, great selection, and very knowledgeable and friendly staff! Matt Limburg was incredibly friendly and he was very understanding with my budget. He worked hard to lower the price of a car to work within my budget! They care about you here! I highly recommend this place, and I recommend Matt Limburg!

GOOGLE
Surge Chicanos
Full Star Full Star Full Star Full Star Full Star
11-16-2019
Surge Chicanos

Bought my beamer there!!

GOOGLE
Jason Collins
Full Star Full Star Full Star Full Star Full Star
11-16-2019
Jason Collins

First time in and Very professional staff.

GOOGLE
Jennifer Polansky
Full Star Full Star Full Star Full Star Full Star
11-15-2019
GOOGLE
John Stephen Lane
Full Star Full Star Full Star Full Star Full Star
11-13-2019
John Stephen Lane

Very helpful giving me the history for my i3. Planning ahead for service.

GOOGLE
Kyler Dickson
Full Star Full Star Full Star Full Star Full Star
11-11-2019
Kyler Dickson

Erez royal makes looking for a car easy and straight forward. Definitely one of the friendlier dealerships

GOOGLE
Megan Novello
Full Star Full Star Full Star Full Star Full Star
11-10-2019
Megan Novello

My husband and I walked into Arrowhead BMW yesterday and were instantly greeted with incredible customer service. I can’t tell you how much our Client Advisor, Erez, went above and beyond to help us find the perfect vehicle to fit our needs. From pulling up multiple cars for us to test drive and inspect, listening to our budget restrictions, and even treating us to Starbucks after mentioning our low energy. He went to bat for us to get us the BEST deal possible, even with negative equity in my current vehicle. Loved the people, loved the service, and drove off with my dream car! 10/10 would recommend!

GOOGLE
Kimberly Romero
Full Star Full Star Full Star Full Star Full Star
11-8-2019
Kimberly Romero

Kynan was amazing:) I had the best experience and will definitely send all my BMW loving friends to him for their cars!! He spent a lot of time explaining and working with me to get me what I really wanted. I’m extremely happy!!! Highly recommend!!!

GOOGLE
Shlomo Danieli
Full Star Full Star Full Star Full Star Full Star
11-8-2019
Shlomo Danieli

Traditionally, I don't look forward to buying a new car. While it can be exciting, in my experience, it's also cumbersome and disruptive. Until recently at Arrowhead BMW. Courtesy of Maurice Bell, I quickly located a vehicle I really liked, got a fine deal on my trade and am driving my new BMW two days later. I'm thrilled! Kudos and compliments to Maurice & Arrowhead BMW!

GOOGLE
Claudia Steele
Full Star Full Star Full Star Full Star Full Star
11-8-2019
Claudia Steele

I live in Sedona and was already sold on the versatility of the X3--Xdrive. Beauty plus power. All that remained was finding one with that dynamic, hard-to-locate Phytonic Blue exterior and just the right interior to make it pop! I hopped online and was led to the equally dynamic, Maurice Bell. By the end of Day One, I felt I'd made a new friend. By Day Two, we'd located a gem, crunched the numbers until they worked, and Maurice drove it to Sedona that evening. The transaction was virtually (and "virtually") seamless! I'm delighted with the speed and efficiency of our transaction. I highly recommend Maurice Bell, Client Advisor, and Arrowhead BMW. Maurice represents both the dealership, and the brand, impeccably.

GOOGLE
Don Orcholl
Full Star Full Star Full Star Full Star Full Star
11-7-2019
Don Orcholl

EREZ ROYAL And the entire staff of Arrowhead BMW went way past the extra mile What a wonderful experience for my new car buying today thank you all !!!!

YELP
Tracy T.
Full Star Full Star Full Star Full Star Full Star
11-6-2019

The most fun I have ever had buying a car. From start to finish, the team at Arrowhead BMW made buying my X5 an exceptional experience. Rus did an outstanding job learning about what I was looking for and then letting me make the decision that was right for me. After my purchase, I decided to add some accessories and I could not be happier about the experience with the Service Department. John even had a video made so that I could see the correct way to add and remove my new hitch. What a wonderful idea. I live less than a mile from another BMW dealership but I will happily make the drive to Arrowhead BMW. What a great team!

GOOGLE
DM Brown
Full Star Full Star Full Star Full Star Full Star
11-6-2019
DM Brown

The dealership is beautiful... I've only dealt with the service team, but they are all friendly, professional, and attentive! My Service Advisor Felix gets me in and out quickly and ensures all my concerns are addressed accurately. Plus they got free drinks & snacks. At least they did the few times I've been here. Lol!

GOOGLE
William O'Malley
Full Star Full Star Full Star Full Star Full Star
11-5-2019
William O'Malley

“Holy Cow” as Harry Caray would say! My sales manager Maurice who just happened to be from my neck of the woods in Chicago (yes, we both are transplants), did just a superb job keeping me up to date regarding early lease term and upgrade options. He contacted me yesterday with some options, and although I wasn’t due for a new vehicle until June 2020, we met today and he set me up with a new M550i, upgrading from my 540. The stars aligned financially with the dealership sticking to their word despite a minor bump. Integrity, honesty and committed to doing right by their customer are my takeaways from the dealership management. I highly recommend this Beemer team to all those interested in a no games/no haggling experience. I would especially like to recognize Maurice Bell for his professionalism and dashing personality. Maurice truly made this experience a very enjoyable one. Best of luck Arrowhead BMW, you definitely have my business going forward!

GOOGLE
Sarah Lane
Full Star Full Star Full Star Full Star Full Star
11-2-2019
Sarah Lane

I am a Sales Manager who was looking for my next BMW. Needless to say typically I dread this experience as I did not have a good experience with another dealer on Camelback Rd. I know the ins and outs of the sales process and the last thing I needed was a "salesy" person trying to sell me what they wanted. Arrowhead was everything but this. From the initial interaction of their admin person Mihui to dealing with my sales rep Matt Limburg, his manager and the GM, what a positive dare I say fun experience. Excellent sales skills, business acumen and even after sale follow up by Mihui. I will 10000% fully recommend Arrowhead BMW to get your next BMW. Thank you Matt, Mihui and the amazing leadership at Arrowhead P.s. beautiful facility!

GOOGLE
Anthony Nunez
Full Star Full Star Full Star Full Star Full Star
11-1-2019
Anthony Nunez

This is Jose Nunez and I experienced the smoothest transaction purchasing a 2019 M5 Competition all the way from New York! this would be my 6th BMW I've owned. The client advisor I was in contact with was Maurice Bell. He handled everything in a professional manner within a few days of me reaching out to him.

CARGURUS
Dawn
Full Star Full Star Full Star Full Star Empty Star
10-31-2019

It was nice but I have a bit of travel to go to dealerships & couldn't get the answer I wanted over the phone, I had to drive to to get it. That didn't bode well with me but they were very friendly,. If you're looking for a BMW, they are the place to go.

YELP
Anthony N.
Full Star Full Star Full Star Full Star Full Star
10-31-2019

I would like to thank MAURICE BELL, a client advisor in Arrowhead BMW for a smooth purchase on my 2019 M5 COMPETITION. Especially since everything took place over the phone because I reside in NEW YORK. He handled everything in a professional manner. He listened to all my requests, provided information on the car through pics & videos! I had a really great experience for someone who has had 6 BMW's prior to this. Overall, this is going to be my first M CAR !!! Cant wait till it arrives in NEW YORK.

YELP
Thomas D.
Full Star Full Star Full Star Full Star Full Star
10-29-2019
Thomas D.

Talk about incredible service! I just drove into the dealership without an appointment because my check engine light had come on. I need to mention this is used vehicle I purchased unfortunately somewhere else. I pulled into the garage and was greeted with an amazing attitude the young man opened my door and showed me into the service department waiting area. Everyone was busy I waited three or four minutes and an extremely professional gentleman greeted me and walked me into his office. He sat me down and immediately put all of my data into his system and made me feel very comfortable. Ironically it was the service director taking up some of the slack for his busy employees. His name is Darren Ferguson. After completing everything he introduced me to Andy Sivek Who was just as pleasant and professional as his boss. I guess the analogy management is a reflection upon its people is definitely true in this situation. Long story short they had given me a service loaner and had the best follow up ever along with having my car repaired next day. I also need to mention it was washed and vacuumed. This is definitely a place I would want to give all my business to without a shadow of a doubt. They deserve this right up and a lot more.

DEALERRATER
Happy customer
Full Star Full Star Full Star Full Star Full Star
10-29-2019
Professionalism

Mr Bell was very easy to communicate with; he understood what we wanted he listen to us, he did everything he could to fit us in the car that we liked. We are very pleased andI will recommend any of my friends and anybody I come in contact with. I’m looking for a car do you know somebody BMW Mr. Bell

GOOGLE
Nawwar Alo
Full Star Full Star Full Star Full Star Full Star
10-29-2019
Nawwar Alo

Mark the service manager. Did an outstanding job. Helping us with the Courtesy vehicle until our vehicle was fixed. D The went above and beyond thank you so much.

GOOGLE
Ruben R
Full Star Full Star Full Star Full Star Full Star
10-26-2019
Ruben R

Our 2007 X5 had to be taken to the dealership, John Cavanaugh ended up taking such good care of us. Have literally never had a better experience anywhere! Will definitely recommend to friends and family!

YELP
John Raphael F.
Full Star Full Star Full Star Full Star Full Star
10-20-2019
John Raphael F.

Everyone is so nice and helpful. Great selection and beautiful dealership. I would highly recommend this Arrowhead BMW Dealership.

GOOGLE
Kirk Reinhardt
Full Star Full Star Full Star Full Star Full Star
10-20-2019
Kirk Reinhardt

Routine maintenance all handled in a timely and professional way.

YELP
Always R.
Full Star Full Star Full Star Full Star Full Star
10-19-2019

Wonderful staff best bmw dealership in town !they will help you in every way possible

GOOGLE
My D21 journey
Full Star Full Star Full Star Full Star Full Star
10-19-2019
My D21 journey

Awesome customer service!