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Joseph Morales in acquisitions was incredible! Even though they didn’t buy my truck, it was one of the best experiences in a car dealership I’ve ever had. Joseph was extremely knowledgeable as to why they couldn’t purchase my truck, but at the same time, he was kind and considerate of our situation.
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Arrowhead is awesome. From service to sales, all around great experience. Colin took great care of my beloved G20 M340 and respected my concerns with the best customer service. Darius in sales helped me get the best rate possible on a new car and I’m in the process of finding the perfect new car for me. I couldn’t be more happy with arrowhead BMW - best dealer experience thus far. 10/10.
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I recently bought an M4 CSL from Kyle Lahiani and it was a pleasant buying experience. No BS, no run around,no add on, no trapping me at the dealership, and he was willing to sort everything via text. I'm a busy dude and they respected my time, I was in and out of the dealership in under 2 hours. This is my 2nd purchase from Arrowhead and I highly recommend them. The car is amazing, thanks!
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I really enjoyed my experience with Joseph Morelli when he came out to look at my truck to purchase from me. He was very cordial, polite, courtesy, and spoke as though he was very trustworthy. I thought he was very cheery and smiley, answered all my questions if he didn’t know, he would call his manager, everything he said that I had doubts about about the process or your company, all ended up being truthful and working out for the best. I think if you can keep him employed for long-term, he’s gonna move up the company ladder.
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I had a great experience at this dealership. Everyone was super friendly and made things easy. Melo was AMAZING and went above and beyond helping us out. We were in late on a Saturday and she was still helped us from beginning to end! 5 stars across the board!
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I visited the parts department, they were very professional and helpful!
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I always receive exceptional service from my service advisor Matt Mercer, BMW technicians and the inspection videos are superior to others.
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From the second I stepped into the Arrowhead BMW showroom, Jay provided a level of hospitality that made me feel like more than just a customer. Throughout our transaction, he demonstrated a genuine interest in understanding my specific needs rather than just making a sale, exceeding my expectations with his attentiveness and desire to make sure those needs were met beyond expectation! What truly set the experience apart was Jay's transparent and low-pressure approach. When I declined certain options, he professionally highlighted their benefits for clarity but never applied undue pressure, allowing me to remain confident and stress-free in my decisions. It was an absolute pleasure dealing with one of Arrowhead BMW’s top-tier professionals. I would highly recommend Jay to anyone seeking an honest, seamless, and high-standard car-buying experience!
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Joe Lazar at Arrowhead BMW is the epitome of exceptional service. Over the years, he has taken meticulous care of my BMW M cars and even assisted me with my Porsche. His honesty, responsiveness, and extensive knowledge make him a truly reliable and caring service advisor. Joe consistently goes above and beyond, and I wholeheartedly trust him with my vehicles. I highly recommend his services.
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I was in the market for a used luxury car and thought I'd stop by Arrowhead BMW. I'm glad I did. Arrowhead BMW takes in outstanding pre-owned cars. Everybody I talked to at the dealership, including the front desk, sales, finance and the owner was very welcoming and made me feel important before, during and after the sale. Amanda really stood out as my sales consultant. She knows the ins and outs of all the pre-owned luxury cars there. Lexus, Infinity, Mercedes, BMW and the Acura TXL I bought. She's been proactive in the days following the sale to make sure I'm still happy and there are no issues with my car. I won't hesitate to return when I'm in the market again. Update 4/30/2026 - I sold my Acura v6 TLX two years ago and bought a 2015 sdrive 28i X3 from my son-in-law. Based on the great sales experience at Arrowhead, I decided to go back to Arrowhead when I needed service. George Haselrig has been my service advisor the two times I have ventured back. George sets a very high standard of customer care. He delivered an exceptional service experience—professional, transparent, and genuinely attentive from start to finish. He communicated clearly, kept me informed throughout the process, and made sure everything was handled efficiently and correctly the first time. It’s rare to find this level of care and accountability even among the prestige brand dealerships.
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⭐⭐⭐⭐⭐ Google Review for Arrowhead BMW We have nothing but great things to say about Arrowhead BMW. Our salesperson, Isaiah, is amazing — personable, knowledgeable, and genuinely enjoyable to work with. This is the second car we’ve purchased from him, and both experiences have been exceptional. Tyler, the finance manager, is also fantastic. He gets everything done efficiently, and we always end up chatting about pickleball (he’s a really good player). It’s rare to find a dealership where you actually look forward to the people you interact with, but Arrowhead BMW is one of those places. Nothing but 5 stars for the team and the service you receive at Arrowhead BMW.
GOOGLE
If you’re looking for a BMW with a top-tier family experience, and competitive price, go to Arrowhead! We’ve owned BMWs in other states and had such bad customer service that we swore we’d never buy another one, but Eric Barrera and his team changed everything. Eric took great care of us during our i4 and X6 purchase, and Sales Manager Tyler Pacheco went above and beyond for our family, even connecting with our son over his love for Pokémon. Patrick Esho in finance was also fantastic—super fast but very thorough in explaining all the documents. Highly recommend!
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Never stepped foot inside their dealership, yet I managed to get a good deal, thanks to Cole. Guided me through the purchasing process, up to delivering the vehicle that I wanted ( gas tank wasn’t full though, Ha!). He was very helpful, patient, I did not have a feeling that he was being pushy. Hopefully, there’s more people in your business like him. Of course, Monty, the finance manager, deserves a praise too. He really took the time to find me a better financing plan. More power to these guys!
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Great service and friendly staff. It's the only shop we'll service my wife's vehicle at.
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The team here is truly amazing. The entire process was seamless, but more importantly, the conversation was professional and respectful. I really appreciate the great service and will definitely be returning!
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The only place I'll take my BMW! Ask for Troy for your service writer, he always delivers on his word.
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This was my initial experience with Arrowhead BMW, and it was truly remarkable! Shane served as my Service Advisor. He kept me updated at every stage and was exceptionally detailed. I look forward to retaining him as my Service Advisor.
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Went in for service. The guys were super nice just a little slow.







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Arrowhead BMW was excellent to work with. Benjamin was an excellent sales person. The whole dealership was a great experience. Thank you for making our deal such a wonderful experience. We will definitely refer our family and friends. If I decide to purchase another one it will be at Arrowhead BMW!